“The most difficult thing for a person is given that which is not given to him.”
M. Zhvanetsky

Probably, everyone at least once in their life had to deal with the fact that there was an urgent need to write a business letter to the head of a commercial company, partner, official, or at worst, to the housing office. But if you consider yourself a businessman, even a beginner, or are going to open your own business, even in the distant future, you must learn how to write business letters competently.

So what is the difference between a simple letter and a business letter?

First of all, the absence of emotional components, and the predominance of logic and pragmatic a rational statement of your request or proposal. A businessman, company owner or head of a large, and even not very large enterprise, unlike just a “consumer”, is unlikely to be interested in your emotional and inspirational letter to him with a request about cooperation, providing assistance or establishing any other friendly relations.

First of all, you must understand that writing a business letter is how you write it to the point! Many will now say to themselves what a “pun” is, it is clear that a Business letter differs from the rest in a clear understanding: “To whom”, “Why” and “Why”. I read many letters and proposals, and, unfortunately, in some letters the meaning constantly slipped away, and at the end of the letter it was not at all clear what the author wanted to ask or offer.

Therefore, so that the meaning and idea of ​​the letter does not “spread through the tree”, you must answer the following questions for yourself:

1. To whom are you writing a letter, did you make a mistake with the addressee?
2. Why are you writing a letter, what do you want to offer or ask? Are your arguments clear, style of presentation and are they convincing your arguments for the Addressee? And what benefit will he get from cooperation with you?
3. Why are you doing this? What result do you want to get? Which next steps do you intend to "provoke" the Addressee?

For business letters, the corresponding GOST R 6.30-2003 has been developed, which describes the basic requirements for the content and execution of documents. In more detail, you can familiarize yourself with this GOST by purchasing it in a business book store, and use it later in your paperwork.

But, for some important points I would like to draw Special attention:

1. Cap business letter must contain an appeal to the Addressee. It is issued a little below the registration number: in the upper right corner, the position and full name are indicated. Addressee. Below you can specify the Subject of the letter. Even lower, in the center, an Appeal is drawn up. In the appeal, respect should be expressed using generally accepted words: “Dear”, “Mr.”, “Madam” (abbreviations are not allowed). The cap is usually highlighted in bold.

For instance:

Ref. No. 01 dated 04/20/2012

on Vh. No. 01 - RiK dated 01/01/1930

Director

LLC "Horns and Hooves"

Bender O.I.

"About a batch of defective horns,

delivered on 01.01.1930"

Dear Ostap Ibrahimovich,

1. Introduction. In the introduction, it is necessary to briefly define the essence of the letter. You can start traditionally: “I bring to your attention ...”, “I ask you ...”, “At present ...”, etc. - if the letter is written in the first person.

If the appeal comes from a legal entity, then the narration comes from a third person (For example, “Our enterprise offers ...”).

Moreover, both in the introduction and in the following text of the letter, the pronoun you and all its forms (you, you, your) should be written with a capital letter.

1. In the conclusion of the letter, the results of what has been written are summed up; a request or proposal is often written. For example: "Given the above, I ask you ...".
2. The main text of a business letter traditionally ends with the phrase: “Respectfully, ...” - if a neutral address is intended. If you are personally acquainted with the Addressee, then you can end the letter with the phrase - "Sincerely yours, ...".

For instance:

Yours sincerely,

Underground millionaire (signature) A.I. Koreiko

Position, full name (first name and patronymic are printed, and then the surname), the signature is put in one's own hand.

1. The business letter ends with information about the sender, which should contain his full name. (preferably in full) position, and contact phone number. This is necessary if the Addressee or his representative needs to contact in order to receive additional information. You can also indicate the responsible person (full name), and his contact phone number. By the way, do not forget to indicate the area code along with the phone number. Do not force the Recipient to spend time searching for this information.

I also want to draw your attention to some points related to the presentation of the letter itself. I once used various options letter summary, up to before use NLP, but all this was of little practical use, since the style of business writing itself is very conservative, and letters that do not match this style, just did not go further " customs control”, represented by the company secretary. Therefore, I refused from experiments and began to write, as required business style.

Remember, your letter should contain three main sections, these are introduction, reasoning and conclusion. Many authors of the letter immediately get down to business, without introducing the interlocutor into the course of this matter. Of course, if the letter is long enough, the businessman may or may not read the introduction, but will jump straight to the point. But he can also return to the beginning of the letter if this "essence" interests him. In conclusion, you need to write what you want to receive. There should not be any double interpretations in the letter, only one clear thought through your entire letter. To do this, it would be nice to recall Aristotle, who, 300 years before our era, considered the logic of propositions and formulated logical laws based on it:

1. The law of identity - the concept must be used in the same meaning in the course of reasoning;
2. The law of contradiction - "do not contradict yourself";
3. The law of the excluded middle - "A" or "not-A" is true, there is no third.

According to the writing rules, the main part of a business letter should logically disclose the content of the request or proposal, making it understandable to the Addressee. All previous paragraphs should flow logically into the next. Provide specific facts and figures as needed. And don't forget that "brevity is the sister of Talent". Remember that too long text can "tire" the Recipient, he can postpone your letter, and not find out what is the meaning of your unique offer.

And only after you consider that your letter is finally written, be sure to check it for spelling and punctuation errors. Check again its logical sequence and the readability of the entire text (it is best to read it aloud).

If you inadvertently or in a hurry make spelling mistakes, then this will be an embarrassment. How can one "do business" with a company that distributes error messages? Be carefull!

In conclusion, I would like to say that your letter will also be greeted first by “clothing”, you need to pay special attention to the quality of the paper on which the letter is printed, to the design, whether the letter will lose its shape during transportation, whether they want to take it in hand. If everything is fine in this regard, then a neat, logically consistent, revealing essence, well-written business letter will incline the Addressee to positive decision in your favor. Write letters!

Probably, everyone at least once had to deal with the need to write a business letter. When compiling it, you involuntarily come to the conclusion that it is not at all easy. There are many rules and regulations for writing business letters that you need to know. The article describes in detail the process of drafting a document, provides samples of a business letter, discusses their types and design.

Form

Ready-made forms will give solidity and indicate the reliability of the company. They contain essential information about the organization, such as:

• Name.
• The address.
• Contact phone numbers.
• Site.
• Email.
• Logo.
• Other contact details.

There are no strict rules on the forms. Therefore, each organization independently decides what information to put in them.

How to write business letters correctly? Training

Business letters are written and executed in a certain way, obeying their inherent rules and requirements. Depending on the goal, the author thinks through the content in detail in order to get the result he calculates. He must clearly understand what information the addressee already knows on the subject of the letter, what to proceed from and what will be new in it. Arguments depend on what purpose the author pursues. The process of preparing a business letter can be divided into the following stages:

• The study of the issue.
• Writing a draft letter.
• His agreement.
• Signing.
• Registration.
• Sending to the addressee.

Structure of business letters

When compiling a letter, it is necessary to saturate it with information, that is, put all the necessary information there. It can be simple or complex. V simple letter the content clearly and concisely displays information that generally does not require a response from the addressee. Complex may consist of several sections, paragraphs and paragraphs. Each paragraph presents one aspect of the information. Samples of this type of business letter usually consist of an introductory, main and final parts.

Below is an example of writing a business letter - its introductory part.

The main part describes situations, events, their analysis and evidence. It is in this part that they convince that it is necessary to act in one way or another, they prove how things were and inform about the need to participate in any event, citing various arguments.

The conclusion contains conclusions that are made in the form of proposals, requests, reminders, refusals, and so on.

An example of writing a business letter - its final part - is presented below. This summarizes the requirement stated in the main.

All information provided should be optimally consistent and understandable for perception.

Each email starts with a center-aligned message. This little part is extremely important. When choosing it, the author should consider:

• The position of the addressee.
• The nature of the relationship.
• Officiality.
• Etiquette.

The letter must end with a polite form. For example: "... I express hope for further cooperation (thanks for the invitation) ...". These phrases are followed by the signature of the author.

Style

All letters must be in a formal business style, which means using the means of speech for a formal business relationship. The features of such a language are formed under the following circumstances:

• The main participants in business relations are legal entities, on behalf of whose managers and officials letters are written.
• Relationships in organizations are strictly regulated.
• The subject of communication is the activity of the company.
• Documents of a managerial nature generally have a specific addressee.
• Often in the course of an organization's activities, the same situations occur.

In this regard, the information contained in the business letter should be:

• Official, impersonal, emphasizing the distance between the participants in communication.
• Address, intended for a specific addressee.
• Current at the time of writing.
• Reliable and impartial.
• Reasoned to induce the recipient to take any action.
• Complete for decision making.

Requirements

A business letter must meet the following requirements:

• Speech is standardized at all levels - lexical, morphological and syntactic. It contains many turns, terms and formulas.
• The tone of writing is neutral, restrained and strict, without the use of emotional and expressive language expressions.
• Accuracy and clarity of text, without logical errors, clarity and thoughtful wording.
• Conciseness and brevity - without the use of expressions that carry additional meaning.
• The use of language formulas formed as a result of repetitive situations.
• The use of terms, that is, words or phrases that have special concepts.
• The use of abbreviations that can be lexical (that is, compound words formed by removing letters from parts of words: LLC, GOST, and so on) and graphic (that is, abbreviated word designations: gr-n, zh-d and more).
• The use of constructions in the genitive and instrumental cases.
• Phrases with verbal nouns ("support" instead of "support").
• Using simple common sentences.

The above business letter samples below are shown in full version(with the main part). The information meets all the requirements of the official business style.

Types of business letters

It is best to write a business letter on any one specific issue. If you need to solve several issues at once, it is recommended to draw up several different options.

Business letters can be in their content:

• Accompanying. Such letters are usually needed to inform about where to send the documents.
  (How to write a business letter? Sample cover letter will help those who need to compile this kind of document.)

• Warranty. They are written to confirm any promises or conditions. It can be guaranteed, for example, payment for work, rent, delivery times, and more.
• Thank you. They have been used particularly frequently in Lately. Such letters demonstrate the good tone of partnerships. They can be issued on a regular letterhead or on colored paper with a beautiful print.
  (How to write a business letter? A sample of a thank-you variety is drawn up in free form, depending on the tasks that it solves. In this case, the letter expresses its essence in the shortest form. Such a sample, made on colored paper with an ornament, can hang on the wall in the room companies in a place of honor.)

• Informational.
• Instructive.
• Congratulatory.
• Advertising.

There are also letters:

• Proposals about cooperation. Quite common in recent times, sent to organizations, are often promotional in nature, for example, like this sample. It is quite difficult to write commercial letters, you need to take into account many nuances so that they pay attention to it, and even more so get interested. But if you make it according to the model below, it has every chance of success.

• Invitations. They are sent, offering to participate in various events. Usually they are addressed to the head or official, but can also be addressed to the whole team.
• Requests.
• Notifications.
• requests and many more.

How to write a response to a letter. Example

The answer should begin with a repetition of the request set out in the first letter. Then the results of its consideration are given and approval or reason for refusal is expressed. A business response letter may contain alternative solution expected information. It usually follows the following principles:

• The presence of a link to the first letter and its content.
• The same language means.
• Comparable volumes and aspects of content.
• Compliance with a certain sequence.

Registration

In addition to using letterhead business letters, you need to take into account other subtleties in their design. These are details, rules for abbreviations, spelling of the address, heading, text length, field width and more.

Samples of a business letter help to compose it, taking into account all the subtleties and nuances. They are used by both novice clerks and experienced workers. Thanks to the samples, they learn how to write letters correctly and save a lot of time.

Letter of request- one of the most common options for business correspondence. Among entrepreneurs, such letters are used when representatives of one organization turn to another with a request for a service. Such messages can be applied in absolutely different situations, for example, if you need to get information about products, see product samples, meet a business traveler, agree on some actions, etc.

Rules for writing a letter of request

We bring to your attention for downloading a general template for such a document:

FILES Open these files online 2 files

The letter of request, for obvious reasons, does not have standard sample, but despite this it is a form of official document. That is why, when compiling it, it is necessary to adhere to certain norms, established rules record keeping and business ethics. Before proceeding directly to the basic rules for its compilation, it should be noted that it can be addressed both to a group of people (for example, managers, employees of the accounting department, lawyers, etc.) and to a specific addressee.

Like any other document, this letter must contain introductory part, namely:

• information about the sending company making the request and the company to which it is addressed;
• the reason for the appeal (“because of the delay”, “in connection with receipt”, “based on the results”, etc.);
• references to the basis (“based on an oral agreement”, “based on negotiations”, “based on a telephone conversation”, etc.);
• the purpose of the appeal (“to resolve the issue”, “in order to avoid conflict”, “in order to eliminate violations”, etc.).

Followed by main part relating directly to the request. It must be expressed using any derivative form of the verb “to ask” (“we ask you”, “we make a request”, etc.), and since such a message is, in any case, a petition for some kind of service, it should be written in a respectful manner. It is good if the request is preceded by a compliment (“knowing your great opportunities”, “admiring your organizational talents”, etc.).

If the letter contains several requests at once, then they must be indicated in separate paragraphs or paragraphs.

The unspoken rules of correspondence between organizations state that a response to a multi-stage request can also be sent in one message, with separate comments on each item. It should be noted that this type of correspondence reduces the amount of workflow and, therefore, reduces the time for reading and processing such letters.

If the letter implies receiving a response within a certain period, then this must be indicated as correctly as possible in the text of the message.

As a rule, the secretaries of the organization send and receive letters (in large companies, entire departments are involved in this). After compiling or reading, they pass them on to the head of the enterprise for review. Exceptions are messages marked "confidential" or "personally in hand" - such letters are sent directly to the addressee.

Instructions for writing a letter of request

Since this message is part of corporate correspondence, the author must first be indicated, namely: the name of the sending company, its actual address and telephone number for communication. Then you need to enter data about the addressee: also the name of the enterprise and the specific recipient. Further in the middle of the line, you can immediately indicate that this is a request letter (but this is not necessary).

The next part of the letter deals directly with the request. Previously, it is desirable to substantiate it and only then express the very essence of the request. At the end, the letter must be signed (it is better if this is done by the head of the company or an authorized, trusted person), as well as the date the document was created.

How to send a letter

The letter can be sent by e-mail or fax - it's fast and convenient, but the conservative sending through the Russian Post will allow you to formalize the letter in a solid and attractive way. For example, you can make a request in writing by hand in beautiful calligraphic handwriting or print the text on good, expensive paper.

Attention to such trifles will make it clear to the addressee how respectful the opponent is towards him, and will once again emphasize the importance of the request. The only thing to remember is that letters through regular mail take a long time, so the message must be sent in advance so that the document is delivered to the recipient on time.

After sending a letter

This message, like any other document, must be registered in the journal of outgoing documentation. Similarly, the recipient of the letter registers the arrival of correspondence. In case of misunderstandings occurring in business relations, fixing the fact of sending and receiving letters will help to quickly sort out the situation.

Examples of drafting letters of request with explanations

So, we figured out that a request letter is a letter that contains a request to the recipient. The purpose of the text is to encourage the recipient to perform an action that is beneficial to the sender. The letter should contain a formulated request, its justification. It is desirable to formulate the request in such a way as to justify why it should be beneficial for the recipient to comply with the request. The sender must not only know the rules for composing the text, but also take into account the psychological nuances. Next, consider specific templates-examples, depending on the situation.

Letter of request for the allocation of funds

The letter is drawn up in the event that it is necessary to obtain the allocation of funds from the state, sponsors, individuals.

From the NGO "Help for Pensioners"
Member of the Legislative Assembly
Ivanov I.I.

Hello Ivan Ivanovich. I am a representative non-profit organization Help for Pensioners. We are engaged in helping single pensioners: we bring food, help with cleaning and repair.

Our organization has been in existence for 5 years. Previously, we coped with the financing of activities ourselves, however, due to the expansion of NGOs, the funds began to be insufficient. We need money to rent premises, pay salaries to employees, and purchase equipment.

At a recent meeting of the Government, the president mentioned the difficult situation of pensioners and noted that the situation needs to be urgently changed. In this regard, I ask you for 200,000 rubles for the needs of the NGO Help for Pensioners.

Sincerely, Petrova A.A.

Explanation:

The above text is written according to the rules. It has:

• The name of the NPO and an explanation of its activities.
• Request for money, explanation of their need (money is needed for rent and salaries).
• Mention of the President. It is necessary to justify the benefits of sponsorship for the official. What is the MP interested in? V career growth. The help of the organization will help to achieve this goal.

The specific amount of funds that a commercial organization needs is also indicated.

Letter of request for the supply of goods

The letter is usually sent to the partners of the company. In the text, it is desirable to justify the mutual benefit for both companies.

Head of AAA
Ivanov I.I.
From the head of the BBB company
Petrova B. B.

Hello Ivan Ivanovich. We would like to order a set of products from your company (specify). We got interested in your product at a regional exhibition.

If you agree, please let us know the terms of delivery and terms convenient for you. We guarantee timely payment. We hope this will be the beginning of mutually beneficial cooperation.

Our contacts: (specify).

Sincerely, Boris Borisovich.

Letter of request for a discount

Typically, such texts are sent to the company's suppliers. For example, an organization organizes exhibitions. She has a supplier - a printing house that supplies brochures, stands, booklets and more. The cost of services is quite high. The crisis came, and it became difficult for the company to pay for the goods of the printing house. This may well be a reason to ask for a discount.

Head of the company "Vostok"
Ivanov I.I.
From the head of the company "West"
Petrova B. B.

Hello Ivan Ivanov. Our organization was affected by the financial crisis. The number of contracts concluded with us decreased by 20%. Unfortunately, the crisis affected not only us, but also our clients. People cannot pay for our services in the same amount as before. Therefore, we have provided a 25% discount on tickets.

Due to the difficult financial situation, our company asks you for a 15% discount for the remaining six months of cooperation under the contract.

We have sent letters asking for a discount to all our suppliers. If 20% of our partners provide us with favorable conditions, our company will survive in difficult times and will not close. We've already been given a discount by the landlords and the telephone company.

Sincerely, Boris Petrov.

Explanation:

The letter contains the following important points:

• Explanation of the need for a discount.
• indication exact size discounts, terms.
• An indirect indication that if the printer does not provide a discount, the company will terminate the contract.

The text must be written in such a way that the letter is read to the end and agreed to the proposed conditions.

Letter requesting a rent reduction

Rent "eats" the budgets of most organizations. Its reduction allows the company to stay afloat in difficult times. The letter should be sent to the landlord.

Head of Plus
Ivanov P.P.
From the head of the company "Minus"
Petrova I. I.

Hello, Petr Petrovich. Our company was affected by the financial crisis. The purchasing power of consumers has decreased, business revenues have decreased. In this regard, we ask you to reduce the rent by 10%.

For all the time of our cooperation, we have never delayed payments. We hope that you will make concessions to us and we will keep our business relationship. We guarantee timely payment of the rent, despite the difficult financial conditions.

Sincerely, Ivan Ivanovich.

Explanation:

In the letter, it is important to mention that the company has previously fulfilled its obligations in full. The landlord must be sure that the landlord will continue to make payments. The recipient must also understand that if he does not agree to the proposed terms, the tenant will refuse his services.

Letter of request for debt payment

Debts very often arise in the interaction between companies. If the organization is set to continue cooperation with the counterparty, which has a debt, a letter of request is sent.

Ivanov I.I.

Sidorova P.P.

Dear Ivan Ivanovich, we ask you to pay off the debt to our company in the amount of 200,000 rubles. All this time, we have continued to cooperate with you, hoping to continue business relations. However, we are now forced to suspend the provision of services due to the lack of payments.

The amount of your debt is 200,000 rubles. Please pay by March 1, 2017. If the debt is not repaid, we will be forced to resolve the issue in court.

Sincerely, Petr Petrovich.

Explanation:

The letter must include the following items:

• The exact amount owed.
• The date by which the debt must be paid.
• Actions the company will take if payments are not received.

The text can mention a long-term successful cooperation with the organization. It should be a request, not a demand. The request is made according to a different template.

Letter of request for deferred payment to the supplier

The organization supplied the company with a batch of products, but did not pay for it. A debt has formed, but the debtor has no funds to pay. In this case, it makes sense to write a letter of request for a delay.

Head of the company "Where is the money"
Sidorov P.P.
From the head of the company "Money is about to be"
Ivanova I. I.

Dear Petr Petrovich, we have not paid the debt of 200,000 rubles. We do not shy away from our debt, but now we cannot make payments in full due to the difficult financial condition.

For 2 years we have maintained successful business relations with you, we have not missed the deadlines for payments. Today we ask for an installment payment. Our company is ready to pay the debt in two stages:

• We will deposit 100,000 rubles by March 1, 2017.
• 100,000 rubles will be paid before April 1, 2017.

We promise you timely payments. Thanks for understanding.

Sincerely, Ivan Ivanovich.

Letter requesting payment for another organization

The debt of the company can be paid by another organization. Of course entity will not pay shares just like that. Usually a letter of request is sent to the debtor of the company or another person who has obligations to the company.

To the head of the company "Money is about to be"
Ivanov I.I.
From the head of the company "Where is the money"
Sidorova P.P.

Dear Ivan Ivanovich, you have a debt to our company in the amount of 300,000 rubles. Our organization also has a debt to another company in the amount of 200,000 rubles. We ask you to pay our debt to the creditor in the amount of 200,000 rubles. In return, we will provide you with an installment plan for the balance of the debt that you requested earlier. Thanks for understanding.

Sincerely, Petr Petrovich.

Letter of request for assistance in resolving the issue

Before any companies can get up difficult problems which cannot be dealt with without outside help. A letter of request for assistance can be sent if necessary, for example, holding events. The request is sent to commercial organizations, state structures.

Director of AAA
Petrov B. B.
From a public organization
"We give good"

Dear Boris Borisovich, I am a representative of the public organization "Giving Good". We are engaged in organizing and holding holidays for children from the orphanage.

We ask for your help in organizing food supplies for the holiday. Of course, at the event we will mention you and your company. The celebration will be attended by representatives of the legislative assembly, the public.

You can contact us by phone XXX

Sincerely, Ivan Ivanovich.

Summarizing

Let's combine all the rules for writing a letter of request. First you need to introduce yourself, tell about your activities. But the introductory part should not be drawn out. Our goal is to encourage the recipient to read the letter. If the text is too long, the recipient is unlikely to read it to the end. Then you need to start presenting your request. Accuracy is required: indication of terms, amount of funds. It is important to understand that the recipient must feel the benefit. Therefore, the letter must indicate why it would be beneficial for the organization to comply with the request. At the end, you need to say goodbye politely and without fawning.

The law provides for the possibility of citizens to apply to various bodies with different claims, requests, wishes. In many cases, several people have the same opinion on a particular issue. In such situations, it is advisable to write a collective letter.

It is worth saying that it can be sent not only to the authority. In practice, cases of drafting collective letters to directors of schools, institutes, representatives of public organizations, business leaders. Let's consider further how to issue such a document correctly.

General information

Collective writing expresses the general opinion of a group of people. At the same time, its number can be very different, from a few people to hundreds of citizens.

People write collective letters in the hope that the opinion they all express will be taken into account. This is quite logical. Often the opinion of one person does not have the same value and power as the appeal of a group of people.

Collective Letter Sample

The document consists of 2 parts - text and applications with signatures.

• FULL NAME.
• The address.
• Telephone.
• Painting.

The text of the signature form should be kept as short as possible. In this case, more signatures can be placed on it. However, this recommendation is relevant for cases where there are a lot of subscribers. In a collective letter from parents to a teacher or director, signatures and the text of requirements with motivation can be placed on one sheet.

Important information

When a problem arises, as a rule, you have to contact different authorities. For example, the activity of the enterprise causes damage environment. Citizens gather and write a collective letter to the head of the organization.

Usually in such situations, their requests go unanswered. Then people write a new collective letter in defense of their rights addressed to the head of the local authority responsible for monitoring the implementation of environmental standards. In order not to collect signatures again, it is advisable, firstly, to provide separate sheets for them, and secondly, to make copies of them. Application originals will be kept by the most active signer in the group.

Text Features

Before you write a collective letter, you need to think about the wording.

The text of the request should be short. Along with this, it is necessary to select clear wording. There should not be any double interpretation of words. In addition, phrases should be chosen as common as possible. In this case, you can collect more signatures and solve a wide range of issues.

Consider an example. In one of settlements people collected signatures against the construction of a shopping center. The procedure took place in the course of the issuance of a document on the basis of which a building permit is issued. This document is the town-planning plan of the site. As a result of the hearings, it was decided that the residents were against the construction, but not against the design of the GPZU. Accordingly, the issuance of this document automatically implies construction.

The Importance of Choosing Common Phrases

Suppose a shopping center is planned to be built on one of the streets of the city. It is inappropriate to collect signatures specifically against such construction. The fact is that the developer can build in this case any other non-residential building (office, for example). In addition, you should not indicate a specific address in a collective letter. It is better to formulate the requirement like this:

"We, who live in the (name) district, are categorically against the construction of any capital construction facility on the territory located within the streets of (indicate the names), the issuance of any documentation permitting construction on this territory."

In this case, the signatures can be used any number of times when referring to various structures.

Specifics of filling out signature forms

First of all, on each sheet it is necessary to provide the text of the requirements. It is impossible to put a signature on a form in which it is absent. This is especially true in situations where the collection of signatures is carried out by unauthorized persons. On the reverse side The sheet should also not be signed. It can be applied to any requirements later.

Transfer nuances

The letter should be made in 2 copies. Copies of signatures are attached to one. Any initiative person can take documents to the right authority. Meanwhile, some instances require the personal presence of applicants during the transfer of claims. If we talk about the city of Moscow, then such bodies are the Prosecutor General's Office and the reception room of the President.

On both copies, the secretary of the body or institution must put a stamp or other mark with the date of acceptance. The letter with copies of the signatures remains with the organization. The second copy with a mark is taken by the activist.

Important point

After compiling the letter and completing the collection of signatures on the title page, that is, on the application itself, the number of sheets (including the first one) is put. A stamp on the acceptance of documents is also affixed to the first sheet. An indication of the number of sheets on it is guaranteed to prevent their loss.

In some cases, officials insist on providing original signatures. In such situations, they can be demonstrated, but in no case should they be given away. In practice, there are cases when officials literally snatched documents from the hands of citizens.

Determining the addressee of the letter

The legislation provides for the possibility of authorities to redirect appeals if they arrived at the wrong address. In addition, the rules set the time limit for consideration of applications from citizens. By general rules, it is 30 days. If the letter is sent to a body whose competence does not include the resolution of the issues raised, then the review period will double, i.e., will be 60 days.

In addition, the legislation allows for the extension of the established period if there are grounds. Applicants must, however, be notified in writing of such a decision. The notice must state the reasons for the extension of the review period.

In order to avoid delaying the process, it is necessary to immediately correctly determine the authorized structure.

To do this, you need to go to the website of the municipal administration and see the names of the structural units. You may have to make several calls to certain structures, which will explain which body deals with which issue.

Links to regulations

They must be included in the letter. As mentioned above, the document must clearly indicate the nature of violations of rights. Competently, this can only be done, guided by the law.

The choice of suitable regulations is a rather complicated matter, since there are quite a lot of them. It is likely that you will need the help of a lawyer. If there is no money to pay for his services, you will have to spend your energy on an independent study of the law.

For example, the driver lit a cigarette in a minibus. In this case, the Law that establishes restrictions on tobacco smoking will come to the rescue. This is Federal Law No. 15.

Requirements formulation

It is important to clearly build phrases. It is advisable to formulate requirements point by point. As a rule, requirements are stated in the following form:

"In connection with the above, guided by the Federal Laws (names or numbers), I ask:

1. Conduct an audit on the issues set out in this appeal, identify the perpetrators and bring them to justice.
2. Ensure compliance with the requirements of the Federal Law (name, number).
3. Send a response to the appeal to (address)".

In the letter, you can specify the form in which the answer should be received. In some cases, it is better that it be posted on the website of the local administration. Also, applicants can indicate the specific address of one of the signatories.

Additionally

Sometimes collective letters do not help in solving problems. In such situations, citizens can protect their rights in court. The law allows for a claim to be filed by more than one person.

It should be taken into account that actions / inactions, decisions of the authorities are appealed in the administrative order. That is, when drawing up a claim, it is necessary to be guided by the CAS RF.

A collective letter in defense of an employee can be drawn up for various reasons and in favor of any of the employees of the organization. The document may affect the decision on fundamentally important issues. The peculiarity of the document is in expressing the point of view of a whole group of people. FILESDownload a blank form of a collective letter in defense of an employee.docDownload a sample of a collective letter in defense of an employee.doc Drafting rules First of all, a collective letter is a business document. In it, in a polite form, requests should be made to take into account some of the nuances of the case, show compassion for the employee, or take him into account. positive traits. In no case should you use colloquial expressions, stray into rudeness, threaten or be rude. It won't encourage acceptance constructive solution on any issue.

Letter to director

Use introductory words and constructions for this: if possible, probably, as follows from, as you know. 6. Business Etiquette requires starting a letter with the phrase "Highly Honored" and writing the name and patronymic of the addressee.

Important

If they are not there, then at the end of the letter, before the signature of the head of your organization, there must certainly be the phrase “Respectfully,”. You can also emphasize this respect in the text of the letter, using such participial cycles as: “having scrupulously studied your notes, your comments ...”, “observantly examining your proposals ...”.

7. A service letter must certainly be written on the letterhead of the organization, which indicates its full name and Contact phone numbers. When implementing economic activity some heads of organizations are required to apply official travel.
From article 166 Labor Code RF follows that the employee is sent on a business trip by order of the head of the organization.

Collective letter in defense of the employee

Info

The most effective collective letters in defense of an employee are well-written, well-reasoned, with a specific statement of the problem and a polite request. The attached sample and the form of the letter, of course, are not the only possible form of presentation.

They only outline the line of presentation. Addressee A collective letter in someone's defense can be addressed to both legal and physical. It can be made up of both employees of individual entrepreneurs and LLC. Moreover, a collective letter can bring together employees from different departments of the same organization.
Any citizen of our country has the right to express his opinion regarding any actions or intentions of another. Therefore, a collective letter in defense of an employee can be drawn up by any group of people who have the same position on this issue.
As for the number, two signatures are enough for a collective letter.

How to write a letter to an organization

For example, if we are talking about the reduction of rent, it is important to indicate to what level: “We ask you to reduce the level of rent until the situation stabilizes to 5 c.u. per m2 per day. If we are talking about the provision of services, then specify the request as much as possible, indicating the desired dates, price issue, etc.: “To equip a pottery workshop, we need a kiln for firing ceramics - we ask you to help us purchase it.

Attention

The cost of the furnace with the installation is 998 thousand rubles.” V this example it is not entirely clear what kind of assistance is required from the addressee.

It is better to formulate the request more specifically: "We ask you to help in the purchase of a furnace for firing ceramics by transferring 333 thousand USD to the account of the company for the production and installation of furnaces." Whatever you ask for, the recipient must know exactly when, what, how much and at what price you want to receive.

An effective request letter in 5 steps

Why are you contacting me? Compliment the recipient. Making a compliment to the addressee, you answer his question: “Why are you addressing this question to me?” Note his past accomplishments or personal qualities.
“You are always ready to listen and find the best way to solve the problem of almost everyone who turned to you. And, I must give you credit, you helped a lot.” "You are the leading expert in the field...". "You have helped many the toughest questions in the field of…”. This technique will allow the addressee to look at the request more closely and try to find an opportunity to satisfy it.

A compliment is appropriate when it comes to non-standard requests, when you need to win over the addressee, when you need to pay attention to certain merits and qualities that are necessary and important to fulfill your request. It is very important not to cross the line between a compliment and rude flattery.

Be sincere. Step 3

How to write a letter to the CEO

In the introductory part, you can refer to the regulations that you follow when writing a letter and which serve as the basis for requesting or providing information. 3. If the circumstances and the essence of the issue are better known to the addressee and have been discussed in advance, then it is allowed to write a service letter without an introductory part, stating the issue itself immediately.
4. The main part of the letter should encourage action, persuade or explain. The text should be clear, distinct, short and logical. The facts stated in it must be verified and objective, the digital data must be as accurate as possible. Write the letter itself in business, neutral tone. The text can be written in the first person singular or plural, or in the third person singular. 5. Avoid unconditional expressions in the text of the letter.

Lawyer's Handbook

The success of any professional community is, first of all, understanding and support from friendly Unions, participation in joint events and projects”. “Of course, your big goal is a clean and comfortable city for people.” Or voice a problem that is very relevant specifically for your addressee: “You, as a wise owner of the city, are probably worried about the erratic walks of children different ages in places unsuitable for this, which leads to more frequent accidents and an increase in juvenile delinquency. "

Inquiries to your department on non-core issues have become more frequent, which takes up a lot of invaluable working time. Show how your request can help realize the opportunity: “And today, when our country relies on youth, it is difficult to find a more necessary, sacred cause than helping young men and women from dysfunctional families.

How to write a collective complaint against a manager or employee - sample complaint

It must be written only if the issue to which it is devoted cannot be resolved by telephone or in an individual meeting, and also if it should serve as an official document confirming the very fact of its sending. Think it over in advance and make sure that you have chosen the addressee correctly and that the result will lie in his competence if your letter is a request. 2. Only one question should be expressed in one letter. Several questions are allowed to be stated only if they are interconnected.

The recipient should immediately realize the essence and category of your letter, therefore it must be expressed in the very first phrases. In them, inform not only the essence of the issue, but also the actions that you expect to get as a result.

If signatures are drawn up on a separate sheet, then when forming the next letter to another person (for example, to a higher, controlling organization), they will not have to be collected again. Registration In order for the paper to have legal force, it is enough just to collect the signatures of all the persons involved in the protection of the employee.

However, for insurance, so that later it would be possible to prove the existence of a letter, it is registered. It is good if the company has a position of secretary, and the letter is addressed to the head.

Then you can note the fact that the document exists with the secretary. If you wish, you can appoint one employee as a representative, so that he accurately reflects the general opinion.

In fact, that's how it's always done. The most enterprising, encouraged by a large number of employees with the same point of view, forms a document, collects signatures, etc.
But what if the director himself goes on an official assignment, it turns out that he sends himself on an official assignment. Instruction 1. First of all, look in the charter of the society who has the right to issue administrative documents. If it is written there that only the head (who is also the director) has the right to publish, then he must draw up documents for a business trip. If you have delegated the right to sign to a deputy, travel documents are signed by this person. 2. Fill out a job assignment for sending on a business trip, it has a unified form No. T-10a. Here indicate the destination of the business trip, the time of its beginning and end (according to tickets), the purpose of the trip.

Sign the document. After the end of the business trip, fill out the report, the one located at the bottom of the form. 3. Issue an order to send an employee on a business trip (form No. T-9).

How to write a letter to the head of the enterprise from an employee

There are those in our city who are already providing such assistance - under the auspices of the mayor's office, our charitable center "Heritage" operates on donations from the townspeople, which teaches difficult teenagers folk crafts. Or solve the problem: “Equipment of specialized places for children of different ages to spend time will help reduce the level of juvenile delinquency and minimize road accidents involving children.”

Describe the significance of the request When there is nothing to offer the addressee or in the context of this request it is inappropriate, it is better to bring the addressee up to date. Here you need to describe the situation as fully as necessary to understand the relevance of the request and the importance of its implementation.

The significance of the request must be described in such a way that it "takes the soul." If the request does not belong to the category of "soulful", then you need to show the addressee the cause-and-effect relationships, which will ensure that the addressee fulfills the request.
If the charter provides for the delegation of the right to sign to another person, he must draw up an administrative document. Enter information about the business trip here: destination and period of the business trip, purpose and reason (duty assignment). Sign the document or give it to the deputy for signature. 4. Issue an order for your temporary substitution. If there is a deputy, appoint him to act as chief; if there is no such position in the state, appoint another person. In the administrative document, write down the replacement period and the reason (business trip), specify a number of powers. 5. Issue a power of attorney to the deputy for the right to conduct business. For example, to represent the interests of the company in the tax authority. Take care of signing financial documents. To do this, you can contact your bank and remake the signature card. 6. Draw up a travel certificate (form No. T-10).