An integral part of the state system of social security in the Russian Federation is social services for the elderly and disabled, families, children, which include various types of social services aimed at meeting the special needs of these categories of citizens.

The creation of a social service system is designed to help remove many of the problems lying in the field of education, care for disabled family members, rehabilitation, organization of life, leisure, problems associated with conflict in relationships, reducing the ability to self-sufficiency, contributing to marginalization and other antisocial phenomena, which will raise the level of social services, contributes to the coordination of efforts in this direction of state bodies and various social structures, including non-state, private and charitable, church and other organizations providing social assistance.

At present, the state is making great efforts to create a comprehensive system of social services for the population, to allocate funds for its development. In social service departments, the range of services provided to various categories of the population is expanding, new functional departments are being opened, the material and technical base is being updated, etc.

New technologies, changes in the system of labor relations determine high professional and qualification requirements for specialists on the part of the employer (employer). In this regard, great attention is paid to the development of human resources., To improve the professionalism and competence of the specialists of the social service institution, which contributes to the provision of high-quality social services that meet the needs of consumers.

The concept of human potential is associated with specific individuals, with their skills and abilities that can be used to improve efficiency in various areas of production, with the presence, level of manifestation of the importance of business qualities, that is, we are talking about the potential of individual employees. it is in the professional qualification requirements or professiograms, which include a system of required qualities and the level of their manifestation necessary to perform the corresponding functions, AND THE POTENTIAL OF STAFF IS FIXED.

Human resources are the skills and abilities of employees of a social service institution that can be used to achieve social impact.

As tasks affecting the scale of human resources, its effective use can be set as follows:

Qualified personnel development

Attracting qualified specialists

Creation of optimal conditions for effective work of personnel

A prerequisite for solving managerial problems is the availability of highly qualified personnel ready to master new knowledge. Personnel development at the level of a specific personality includes methods of training and retraining workers, specialists and managers, methods of continuing education outside the organization, conferences, etc.

Currently, the Khanty-Mansiysk Autonomous Okrug is working with personnel, including:

Training

Conducting certification

Conferences

Exchange of work experience

Annual Social Science Readings

Professional associations of specialists from social service institutions

The advanced training of employees of institutions subordinated to the Department of Social Development of Ugra organizes and conducts the "Methodological Center for the Development of Social Services", which closely interacts with the Department of Social Development of Ugra on the planning and preparation of advanced training programs, as well as in organizing and conducting additional activities, thereby responding in a timely manner to changes in the life of the district and the requests of specialists from social service institutions.

In connection with the introduction of new technologies in social work and high requirements for the professionalism of specialists, the need has increased to improve the professional training of specialists from institutions on topical issues of activity. the number of events organized by BU KhMAO "Methodological Center for the Development of Social Services" is increasing every year.

Social service specialists are trained in the following areas:

Development and implementation of innovative technologies, programs in social service institutions

Socio-psychological work with families, children

Accompanying families and children, graduates of boarding schools

Social adaptation and rehabilitation of citizens

Organization of methodological work in social service institutions

Training in the field of working with information technology

Regulatory direction

Institution Management Training

Various forms of work are used at training events:

Lectures, practical classes, exchange of experience, business games, trainings, reflections, round tables, etc., which contributes to the high-quality assimilation of new knowledge and work skills by students. participants in advanced training courses and seminars get acquainted with innovative technologies for working with the elderly, disabled, families, are provided with methodological material containing useful information, theoretical and practical developments on the topic of the event, which they use in their professional activities, which contributes to improving the quality of social services.

Training at course events is conducted by teachers of higher educational institutions, highly qualified practitioners of the Khanty-Mansi Autonomous Okrug-Yugra and regions of Russia (Moscow, St. Petersburg, Yekaterinburg, Omsk, Chelyabinsk, Novosibirsk)

In order to develop the system of social services in the Khanty-Mansi Autonomous Okrug-Yugra and the regions, specialists of the Methodological Center for the Development of Social Services develop, test and disseminate innovative technologies, provide scientific and methodological psychological support for employees of social service institutions.

The specificity of social service institutions, its normal functioning is impossible in connection with an effective personnel policy, since the provision of personnel potential is crucial for effective labor activity and is increasingly being promoted to the number of priority areas.

From how the management of human resources is organized, which affects each employee. the effectiveness of the activities of institutions and organizations directly depends. The staff of the institutions subordinated to the Department of Social Development of Ugra performs the following functions:

Implements new programs, technologies in the field of social services

Promotes the dissemination of innovative work experience

Organizes events aimed at improving the quality and availability of social services provided

Promotes the creation of an effective workforce focused on professional development and providing a high level of motivation.

Thus, human resources play a key role in the social services system, contributing to its development, high-quality organization of social services provided.

E.V. Kravets

Methodist of the department for the organization of advanced training of the budgetary institution of the Khanty-Mansiysk Autonomous Okrug - Ugra "Methodological center for the development of social services"

Materials used to prepare the article
magazine Social services №3, 2012

Implementation of the project approach into activitiessocial service institutions Shapovalova I.F., methodologist of the organizational and methodological department of the state budgetary institution of social services of the Krasnodar Territory "Leningrad Complex Center for Social Services of the Population", the village of Leningradskaya Krasnodar Territory

annotation

The article discusses the need to restructure the organization of social work in the direction of a project-oriented approach. The ways of increasing the professional competence of employees and acquiring new competencies for the purpose of high-quality social services for various segments of the population are presented.

Keywords:social services, project approach, project-oriented activities, social programs, projects

The modern life of society requires significant changes in the content of social policy implemented in social service institutions. A specialist in social work in the current conditions should be focused on solving certain problems aimed at improving the quality of life of the population, harmonizing relations in the "person-society" system. That is why in GBU SO KK "Leningrad Complex Center for Social Services of the Population" the task of training a specialist who is ready to carry out professional activities at a high intellectual and creative level comes to the fore. Thus, training is focused on acquiring skills aimed at clearly defining problems, finding non-standard, fundamentally new creative solutions, as well as their application and implementation. In connection with the task, it became necessary to reorganize the organization of social work to a new vision in terms of a project approach using systems thinking, involving all specialists in the social sphere: heads of structural divisions of the institution, social work specialists, social workers, psychologists, social educators, teachers - organizers and other employees of the institution. Mastering modern methods of project implementation, social service programs is an increase in the professional competence of employees, the implementation of their intellectual and creative abilities.

Like any professional activity, teaching a technological process is not a one-time act, but a step-by-step work that requires a logical conclusion. The preparatory stage for solving the assigned tasks is to determine the form of the target impact.

At the training workshop "Design as an activity", which is considered as an educational program, is carried out by mastering the methodology of project management. The seminar involves the training of specialists in the social sphere in design: firstly, as a teaching technology, which is based on a project approach; secondly, as a collective activity to create a mechanism and ways to implement the project.

At the first stage, the concept of "technology of social work" is revealed as a process of professional assistance of various types to a person who finds himself in a difficult life situation, which he cannot cope with on his own; the algorithm of the specialist's activity, the result of which is a significant improvement in the client's life.

When analyzing problems and identifying the causes of their occurrence, goals are formulated, tasks and their sequence are clearly defined, and mechanisms and tools for implementation are developed.

To exclude work with the served citizens by standard planning methods, the rules for drawing up the program are being worked out (Figure 1).

Figure 1 Scheme of drawing up a program and plan

As an activity, design has its own structure. The structure includes several relatively independent, but still dependent on each other stages:

• identification of the key problem;
• researching;
• development of a project program;
• formation and execution of project documentation;
• project product implementation.

Figure 2 shows a graphical model of implemented programs or projects.

Figure 2 Block diagram of programs and projects

Knowledge of the flow chart allows the social worker to get an idea of ​​the progress of the work ahead.

It is important to understand that it is impossible to master the design culture only theoretically. Having received a certain store of knowledge on creating a project, we proceed to the next stage of training employees in design.

Practical development of design methods of work is carried out at a seminar in joint work on the development of the "Development Step" project... This is the first familiarization method of practical activity, which creates a model for solving specific socially significant problems of categories of citizens in need of assistance (Figure 3).

Figure 3 Algorithm of work on the "Development step" project

The preparation for the targeted impact was the independent study by the staff of the accumulated experience in the field of creating social projects published in journals, methodological literature; development and release of the "Methodological manual for project activities", "Methodological recommendations for the analysis of the results of project activities"; drawing up a presentation.

According to its content, a mechanism for the phased implementation of the project is determined. At the first stage, the relevance of the problem is highlighted, which consists in the need to increase the level of professional competence of the center's specialists, goals and the expected result are formulated. When determining the goals and the result, an ambiguous reaction of those present is possible, but this fact is explainable. Firstly, resistance occurs for psychological reasons: any person experiences confusion of feelings, change of mood when faced with changes, something new. Secondly, difficulties arise due to the lack of personal experience in project activities. Based on the presentation of the situation, a strategy for changes in the current situation and the possibilities of an alternative are developed. The key goal is to study the project implementation methodology and apply it in practice. After repeating and generalizing the sequence of the technological process, which was analyzed at the previous seminar, one gets acquainted with the traditional design model: goal-setting, determination of the mechanism for performing the assigned tasks, selection of tools, effective use of available resources, development and implementation of activities, analysis and documentation.

The second stage is dedicated to the implementation of the project itself. Each participant receives teaching materials. The methodological manual contains blocks of project development, factors that ensure its effective implementation. Based on the project development mechanism, in parallel, the actions taking place in the classroom are analyzed and tracked, thereby emphasizing the inclusion of specialists in project activities.

Prediction of negative effects during introduced changes is carried out using a questionnaire. This is the third stage of the Development Step project. The target indicators are: the level of methodological literacy and professional competence of employees, the degree of involvement of the seminar participants in project activities, an assessment of the realization of each participant's own potential, the number of project ideas put forward.

Understanding the importance of project-oriented activities allows a modern specialist to communicate more effectively and efficiently with other project participants (project team), make an effective contribution to the organization and implementation of the project, informatively present the project to both the professional community (experts) and customers and users; analyze and evaluate your professional and personal skills.

The development of a project approach in the social sphere in the Leningrad KTSSON in the format of programs and projects for clients on the provision of various social services, on the prevention of a healthy lifestyle, on the development of scenarios and events for various categories of citizens, information and reference materials for the center's employees is aimed at ensuring social culture , participation of each specialist in solving problems of social services, welfare of the population.

As a result of the introduction of social design technology into the practice of the center, social projects and programs are presented (Table 1) for the employees and clients of the center.

Completed social projects and programs

Name of the program (project)	Targets and goals	Approbation result
"Development of hospital-replacing technologies of social services with a primary focus on the provision of social services at home"	Objectives: to support the status of an elderly person and a disabled person through the volume of social and medical services through the organization of permanent care; assistance in solving the problems of family members engaged in labor activities. Tasks: creation of favorable conditions for the elderly and disabled people in the restoration and maintenance of the lost and the formation of new communication skills; achieving the optimal possible standard of living for people with disabilities at home.	The activities of the nurses of the "permanent care unit" reduce the risk of complications and exacerbations of existing diseases of sedentary people who need constant care in a familiar home environment.
"Agitation train" For a healthy lifestyle and happy old age "	Objectives: prevention of health improvement and expansion of ideas about the possibilities of maintaining a healthy lifestyle in old age with an orientation towards an active life position; providing the opportunity to receive a cultural pastime for home-based service clients, both at home and outside. Tasks: organization of individual at home and collective in the institution sites (stops) "propaganda train" for leisure activities; development of the skills of organizing their own leisure of the served citizens.	The correct organization of leisure and recreation satisfies the educational needs of the elderly, especially people who are limited in movement outside the home, helps to relieve social tension, isolation, and provides an opportunity to integrate into public life.
"Life safety"	Purpose: prevention and elimination of deaths of elderly citizens and people with disabilities from dangerous natural situations, those. and social character. Tasks: studying the basics of a full-fledged safe existence with the elderly citizens served; mastering the methods and techniques of protection, allowing you to minimize the possible damage to yourself and those around you.	The increased vigilance of elderly people in everyday life, on the roads, for their own health prevents accidents in all spheres of personal and social life.
"Let's help each other"	Objectives: development of social activity of elderly citizens and children through joint activities; building historical ties between the younger and older generations. Tasks: increasing motivation for volunteering, maintaining morale, a positive interest in life; creation of conditions for self-realization of elderly citizens and children through the use of their skills and abilities in joint activities.	The development of a volunteer movement among pensioners makes it possible to attract active elderly citizens and realize their potential for the benefit of others.
"Interest-station" Radushny Dvorik "	Objectives: to organize social and cultural leisure according to the interests of the older generation. Objectives: to provide conditions for choosing a creative platform based on their own interests; create an opportunity for creative development.	Courtyard areas unite creative people, contribute to the preservation of the traditions of hospitality of the Kuban Cossacks
"Leisure transit"	Purpose: to expand the range of leisure preferences of senior citizens living in rural settlements of the region who do not have the opportunity to visit houses of culture, libraries, museums, cinemas. Objectives: affordable provision of cultural and recreational activities; social and psychological rehabilitation through expanding the circle of communication; improving the quality of life of senior citizens.	Filling up free time by organizing cultural events helps to overcome isolation from the full life of the older generation.

Any methodological activity is based on experimental implementation, achievements and is aimed at a comprehensive increase in competence, the acquisition of new competencies and the professional growth of each specialist of the institution.

Links to sources

1. Tukkel I.L., Surina A.V., Kultin N.B. Management of innovative projects: textbook / Under total. ed. I.L. Tukkel - SPb: BHV-Petersburg, 2011, 416 p.
2. Seleznev P.S., Zhuk S.S. Social project management. Monograph / Publishing house: Prospect, 2016, 96 p.
3. Morozov A. Social design in social work. Textbook / Publishing house: Infra-M, 2015, 208 p.
4. Khairullin V.A. Assessment of the budgetary and social effect in the development of state investments / V.A. Khairullin, E.V. Shakirov. - Ufa: RITs USNTU, 2013 .-- 54 p.

Implementation of the project approach in the activities of a social service institution

Providing residents of the Kondinsky District with high-quality and timely social services in the institution. Social services for elderly citizens and disabled people in specialized, social and rehabilitation, in the department and boarding school of small capacity for elderly and disabled citizens. Social rehabilitation and adaptation of children and adolescents in difficult life situations, in the conditions of a day stay. Social rehabilitation of disabled children and children with disabilities in the conditions of day and round-the-clock stay. Organization of recreation and health improvement for children and adolescents in need of special care of the state in the summer. Strengthening the material and technical base of the institution.

According to the data of the department for collection and processing of statistical information of the Khanty-Mansiyskstat, 35407 people live in the Kondinsky district on the territory of the Kondinsky District Municipal Formation, of which children aged 0-14 years - 8273 people, 18 years old - 616 people, the family ratio according to the 2002 census year is 2.9, that is, the total number of families living in the district is 6202, families with minor children - 5344. The total number of pensioners is 9247 people; disabled adults - 1718 people, disabled children - 121 people.

A significant number of elderly citizens live on the territory of the district. Consequently, the economically active population is relatively low, about 20 thousand people. In connection with the reduction in production, the level and, as a consequence, the low standard of living of a certain part of the population increased. Unfavorable economic indicators led to an increase in family problems: family conflicts, child and adolescent homelessness, alcoholism, etc.

Differentiation of demographic indicators in the region, as well as an analysis of age and social needs allows predicting a significant demand for social services provided by the “Fortuna” Complex Center for Social Services.

Nowadays, the form of social services is really widespread in the Kondinsky region. For many residents of the Kondinsky district who find themselves in difficult life situations, our Complex Center has become a place where they can get help. Today, about a third of the district's residents receive the services of our center.

Analysis of the implementation of the program.

Evaluation of the effectiveness of the program in order to identify its strengths and weaknesses, prospects for further development.

4. Brief description of program activities

Providing residents of the Kondinsky District with high-quality and timely social services.

The activities of the Institution are aimed at carrying out social, health-improving, pedagogical, preventive and other measures, in connection with which the Institution carries out:

Monitoring of the social and demographic situation, the level of social and economic well-being of citizens on the territory of the Kondinsky District. Analysis of the quality of life and the level of well-being of citizens, through sociological and monitoring studies throughout the territory served by the Institution; Identification and registration of citizens in need of social support, permanent and temporary nature of its provision. Implementation of early detection and registration of citizens who find themselves in an extreme life situation and citizens in dire need of social support in order to provide them with assistance; Provision of social, socio-medical, social, social, economic, socio-psychological, socio-pedagogical, socio-legal and advisory services to citizens, in accordance with the list of social services guaranteed by the national standard of the Russian Federation. Expansion of the range of services provided and continuous improvement of the quality of the provision of social services; Social support for families and children, participation in the prevention of neglect of minors, protection of their rights. Activities aimed at early identification of trouble in families, at reducing and preventing social orphanhood, organizing the prevention of neglect and homelessness of minors, juvenile delinquency and crime; Introduction and development into practice of new forms and methods of social services, including the quality management system of the institution. In order to increase the indicators of the effective activity of the Institution; Carrying out activities to improve the professional level of the staff of the Institution. In order to ensure constant professional suitability and improve the efficiency of the personnel potential of the specialists of the Institution; Organization and conduct of information and educational work with the citizens of the district, through work with, as well as the production and distribution of teaching materials, leaflets, memos, etc .; Organization and holding of methodological, training and other seminars, conferences and other events that contribute to increasing the effectiveness of social assistance to the population. Involvement of state, municipal and non-state bodies, organizations and institutions (health care, education, employment services and others), as well as public organizations and associations, to organize joint activities to provide comprehensive social support to elderly citizens and disabled people, families and minors, children with disabilities and disabled children and citizens in extreme situations; Social rehabilitation of children with disabilities and children with disabilities. Creation of conditions for the upbringing and socialization of this category of children, protection and promotion of health, provision of intellectual and personal development, organization of leisure time, maximum development of the creative abilities of children with physical and mental disabilities, the formation of needs for self-development and self-education; Conducting rehabilitation courses for children with disabilities and children with disabilities in a round-the-clock stay on the basis of a rehabilitation department for children and adolescents with disabilities gp. Mezhdurechensky, under the program "Together with Mom"; Social rehabilitation and adaptation of children with disabilities and children in need of special care of the state at the branch of the state enterprise. Kondinskoe; Social rehabilitation of elderly citizens and people with disabilities on the travel, course system in the conditions of day and (or) round-the-clock stay; Serving patients in the terminal stage and improving their medical care in inpatient conditions on the basis of the department - a small-capacity boarding school for elderly citizens and disabled people.

5.Principles of social service in the institution

Social service in the Institution is based on the following principles:

Differentiated and targeted approach - differentiation of assistance to various categories of the population with the real situation of each client; Equality and accessibility - the inadmissibility of any form of discrimination against clients of the institution, regardless of their national, cultural, regional differences, in the provision of social assistance and social services. Availability of social assistance to all citizens in need of it; Comprehensiveness - covering all aspects of the client's life, providing him with comprehensive assistance from the institution to solve the problem; Voluntary - acceptance by a client of assistance from an institution only on a voluntary basis; Humanity - a respectful attitude towards a client, a manifestation of philanthropy and humanity towards him; Priority of providing social services to minors in difficult life situations; Confidentiality - non-disclosure by employees of the institution of information about the client without his verbal or written permission. Informing the client, as far as possible, about the disclosure of confidential information and the possible consequences when discussing services, before disclosing information (according to legal requirements or with the consent of the client); Preventive orientation - orientation of social assistance to the prevention of negative phenomena, carried out on the basis of an analysis and forecast of the development of the situation; Feedback - the presence and development of direct and feedback between the client and the institution; Comprehensive substantiation - legal, economic, scientific justification of the social activities of the institution.

6. Basic values ​​of the Institution

Client of the Institution - his personality, interests, needs, opportunities; Employee of the Institution - his personality, motivation for his and personal growth; A team of like-minded people is one of the main conditions for the existence and development of the Institution; The culture of relationships is one of the most important components of a harmonious society, hence the matrix of relationships:

employee - client; colleague - colleague; leader - subordinate-leader.

7. Mechanism of program implementation

The program is being implemented by the Budgetary Institution of the Khanty-Mansiysk Autonomous Okrug-Yugra “Fortuna” Complex Center for Social Services for the Population. By interacting with all subjects of prevention, as well as in cooperation with and other interested institutions.

The solution of the tasks specified in the program is ensured within the framework of the implementation of legislative and other acts, the introduction of new forms and methods of work, as well as the activation of program-targeted activities in the institution.

8. Expected results

1. Ensuring the fulfillment of the state task in accordance with the approved list of state services (works) provided by the institution as the main types of activities. An increase in the number of social services provided by the institution.

2. Improving the quality and increasing the volume of rehabilitation, adaptation measures and services provided to minors in need of special care of the state, including disabled children, children with disabilities.

3.Improving the quality of life of senior citizens.

4. Obtaining confirmation of the demand for rehabilitation courses for children with disabilities and children with disabilities in a round-the-clock stay under the program "Together with Mom". Stable implementation of 85-90% of vouchers for rehabilitation courses.

5. Effective work of the social - rehabilitation department for children and adolescents with disabilities and children in need of special care of the state in the state. Kondinskoe.

6. Ensuring the availability of inpatient medical care for patients in the terminal stage.

Conclusion

The implementation of the program will lead to a number of important social results in the territory of the Kondinsky District:

Ensuring the availability and improvement of the quality of social services, the effectiveness of social services for the population;

Providing social services to those categories of clients who, due to objective reasons, are not able to help themselves on their own;

Activation of the personnel potential of the staff of the Institution by attracting them to participate in refresher courses, seminars and competitions.

The implementation of the activities provided for by the program will help to optimize the effective activities of the Institution, bringing it in line with the standards. The range of social services provided to citizens who find themselves in difficult life situations will qualitatively improve through the introduction of new social technologies and the use of the creative potential of the staff of the Institution. The availability and quality of social services as the end result of the implementation of the program will testify, firstly, to the sustainability of social services to the population in the territory of the Kondinsky district in terms of ensuring the interests of citizens in difficult life situations, and secondly, to the readiness of the institution to satisfy the need as much as possible. citizens in social services and social services, thirdly, the coverage of a larger number of families raising children and adolescents with disabilities living in the administrative territories of the Kondinsky District and the provision of all types of services to citizens in need, which in turn will have a beneficial effect on the performance of the institution.

Annex 1

Legal and regulatory framework for social services in the Institution

Currently, social services for the population are regulated by the following normative:

Federal Law of 01.01.01, No.-178-FZ "On State Social Assistance";

Federal Law of 1995 "On the Basics of Social Services for the Population in the Russian Federation" as amended by the Federal Law of 01.01.01;

Federal Law of 1995 "On Social Services for Elderly and Disabled Citizens" as amended by the Federal Law of 01.01.01;

Federal Law of 01.01.01 "On Disabled Persons in the Russian Federation" as amended by the Federal Law of 01.01.01;

Federal Law of 01.01.01 "On the Basic Guarantees of the Rights of the Child in the Russian Federation" as amended by the Federal Law of 01.01.01;

Federal Law of 01.01.01 "On the Foundations of the System for the Prevention of Neglect and Juvenile Delinquency";

Resolution of the Government of the Khanty-Mansi Autonomous Okrug-Yugra dated 01.01.01 "On the organization of social services for elderly citizens and disabled people in the Khanty-Mansi Autonomous Okrug-Yugra";

Decree of the Government of the Russian Federation of 01.01.01 No. 000 "On the procedure and conditions for payment of social services provided to elderly citizens and disabled people by state and municipal institutions of social services";

Resolution of the KhMAO-Ugra government dated 01.01.01 No. 19-P "On the list of state-guaranteed social services provided to elderly citizens and disabled people, and the regulation on the procedure and conditions for the provision of free, partially paid and paid social services to elderly citizens and disabled people. KhMAO-Yugra ";

Resolution of the Government of the Khanty-Mansi Autonomous Okrug-Yugra dated 01.01.01 "On the procedure and conditions for the provision of free and paid social services to citizens in difficult life situations in the Khanty-Mansi Autonomous Okrug-Yugra";

Resolution of the KhMAO-Yugra government dated 01.01.01, No. 4-P "On the procedure and conditions for payment of inpatient social services for elderly citizens and disabled people, and amending the decree of the Government of the Autonomous Okrug dated 01.01.01";

Resolution of the Government of the Khanty-Mansi Autonomous Okrug-Ugra dated 01.01.01 "On the procedure for providing social services to minors in a socially dangerous situation or other difficult life situation in social service institutions of the Khanty-Mansi Autonomous Okrug-Ugra";

Resolution of the Government of the Khanty-Mansi Autonomous Okrug-Yugra dated 01.01.01 "On the procedure for establishing state standards of social services for the population in the Khanty-Mansi Autonomous Okrug-Yugra";

Resolution of the Government of the Khanty-Mansi Autonomous Okrug-Ugra dated 01.01.01 "On the procedure for determining and keeping elderly citizens and disabled people in boarding homes of general and neuropsychiatric types of the Khanty-Mansi Autonomous Okrug-Ugra";

Resolution of the Government of the Khanty-Mansi Autonomous Okrug-Yugra dated 01.01.01 "On the organization of social work according to the district principle in the Khanty-Mansi Autonomous Okrug-Yugra";

Resolution of the Government of the Khanty-Mansi Autonomous Okrug-Yugra dated 01.01.01 "On the procedure and conditions for the provision of social services to persons without a fixed place of residence and employment in the Khanty-Mansi Autonomous Okrug-Yugra";

The charter of the institution;

National standard of the Russian Federation GOST R 52142-2003 “Social services for the population. The quality of social services. General Provisions "(adopted by the Resolution of the State Standard of the Russian Federation of 01.01.01);

National standard of the Russian Federation GOST R 52496-2005 “Social services for the population. Monitoring the quality of social services. Basic Provisions "(approved by the Order of the Federal Agency for Technical Regulation and dated 01.01.01.);

National standard of the Russian Federation GOST R 52498-2005 “Social services for the population; Classification of social service institutions "(approved by the Order of the Federal Agency for Technical Regulation and Metrology dated 01.01.01);

National standard of the Russian Federation GOST R 52497-2005 "Social services for the population. The quality system of social service institutions" (approved by order of the Federal Agency for Technical Regulation and Metrology of 01.01.01, N 534-st);

National standard of the Russian Federation GOST R 52884-2007 “Social services for the population. The procedure and conditions for the provision of social services to elderly citizens and the disabled ”(approved by the Order of the Federal Agency for Technical Regulation and Metrology dated 01.01.01);

National standard of the Russian Federation GOST R 52885-2007 “Social services for the population. Social services for the family "(approved by the Order of the Federal Agency for Technical Regulation and Metrology dated 01.01.01);

National standard of the Russian Federation GOST R 52885-2007 “Social services for the population. Social services for women "(approved by the Order of the Federal Agency for Technical Regulation and Metrology dated 01.01.01);

Regulations on structural divisions;

Job descriptions of specialists of the institution providing social services.

Other acts of the Russian Federation, Khanty-Mansi Autonomous Okrug - Ugra, the Department of Labor and Social Protection of the Population.

for 2012-2014

Kirovsk

2011 r.

Development program passport

1. Explanatory note

2. Strategic analysis of the development factors of GOSUSOSSPN "Kirovsky PNI", analysis of the problems the program is aimed at, justification of the need and the possibility of their solution by program methods

3. Directions, goals and objectives of the development program implementation Strategic goal and development directions

4. Stages of the program and mechanisms of its implementation

5. Performance indicators and perspective results of the development program

PASSPORT OF THE DEVELOPMENT PROGRAM

GOSUSOSZN "Kirovsky PNI"

The development program of the institution is the main document developed in accordance with the main regulatory documents regulating the activities of institutions of the social protection system in the territory of the Russian Federation and the Murmansk region.

Program name	Target Comprehensive Development Program GOSUSOSZN "Kirovsky PNI" for 2011-2014
Date of the decision to develop the Program	Order of May 10, 2011 No. 126 "On the development of an institution development program for 2011-2014"
Customer of the Program	GOSUSOSZN "Kirovsky PNI"
Normative base	- the Constitution of the Russian Federation; Federal Law of 02.08.1995 No. 122-FZ "On social services for elderly citizens and disabled people"; Federal Law of 10.12.1995 No. 195-FZ "On the Fundamentals of Social Services to the Population in the Russian Federation"; Law of the Russian Federation of 02.07.1992 No. 31851 "On psychiatric care and guarantees of the rights of citizens during its provision"; Federal Law of 24.04.2008 3 48-FZ "On guardianship and trusteeship"; Law of the Murmansk region of December 29, 2004 No. 572-01-ZMO "On social services for the population in the Murmansk region"; Decree of the Government of the Murmansk region dated June 29, 2010 No. 254-PP "On social services for elderly citizens and disabled people in state inpatient institutions (departments) of social services for the population of the Murmansk region"; Decree of the Government of the Murmansk region dated May 16, 2008 No. 221-PP / 8 "On the administrative regulations of the Committee for Labor and Social Development of the Murmansk Region for the provision of the state service" Enrollment for social services for elderly citizens and disabled people in state regional inpatient social service institutions "; Decree of the Government of the Murmansk region of 30.07.2009 No. 343-PP "On approval of quality standards for budgetary services in the field of social services to the population, provided at the expense of the regional budget to the population of the Murmansk region"; GOST R 52142-2003 “Social services for the population. Quality of social services "; GOST R 52143-2003 “Social services for the population. Basic types of social services "; GOST R 52496-2005 “Social services for the population. Quality control of social services. Basic Provisions "; GOST R 52497-2005 “Social services for the population. The quality system of social service institutions "; GOST R 52498-2005 “Social services for the population. Classification of social service institutions "; GOST R 52880-2007 “Social services for the population. Types of social service institutions for elderly and disabled citizens ”; GOST R 52882-2007 “Social services for the population. Special technical equipment of social service institutions "; GOST R 52883-2007 “Social services for the population. Requirements for the personnel of social service institutions "; GOST R 52884-2007 “Social services for the population. The procedure and conditions for the provision of social services to elderly citizens and the disabled ”; GOST R 53058 - 2008 “Social services for the population. Social services for elderly citizens ”; GOST R 53060 - 2008 “Social services for the population. Documentation of social service institutions "; Other regulatory legal acts of the Russian Federation, the Ministry of Health and Social Development of the Russian Federation, the Governor and the Government of the Murmansk Region, orders, orders of the Ministry of Health and Social Development of the Murmansk Region; The Charter of the Institution.
Main developers of the program	Administration of GOSUSOSZN "Kirovsky PNI" Initiative group of specialists Representatives of the board of trustees of the institution.
Cspruce Programs	Ensuring the availability and high quality of social services that meet social needs and contribute to the social rehabilitation of each client in living conditions in GOSUSOSZN "Kirovsky PNI".
The main objectives of the program	1. Strengthening the material and technical base to create conditions for innovative, variable work of specialists. 2. Creation of an optimal service delivery model that promotes: Improving the quality of life provided; Maximum disclosure of creative potential, participation in cultural life; Maintaining and strengthening the health of clients Providing conditions for the development of physical culture for the disabled. 3. Development (modernization) of the internal quality management system for the provision of services. 4. Introduction of innovative forms and methods of service for people with disabilities; 5. Development of the regulatory framework. 6. Improving staffing.
Critical target indicators and indicators of the program	1. The staffing level of the institution; 2. The number of employees trained during the year; 3. The number of medical workers with a qualification category; 4. The number of employees who have mastered information and qualification technologies; 6. Indicators of medical examination; 7. The proportion of people with disabilities involved in socio-cultural rehabilitation. 8. The proportion of people with disabilities taking part in occupational therapy sessions. 9.The proportion of people with disabilities covered by the health and fitness program.
Terms and stages program implementation	The implementation of the program is designed for the period from September 2011 to December 2014. Istage -Organizational-installation- (2011-2012) is aimed at determining further ways for the development of the institution in the context of the implementation of Federal Law No. 83, diagnostics of the existing material and technical base, monitoring problems, finding conditions for implementation and starting the implementation of the Program. IIstage - Expert search: - (2012-2013) is aimed at implementing the transition of the institution to a new qualitative state, taking into account the change in the status of the institution and improving the quality and ensuring the availability of social services. IIIstage - Final and generalizing: 2013-2014) summing up and correlating the results of activities with the goals and objectives in the main directions of the implementation of the Program, analyzing the results achieved and determining the prospects for the further development of the institution.
The system of organizing control over the implementation of the Program	Control over the implementation of the development program of the institution is carried out by the Administration of the institution, the council of the labor collective and representatives of the board of trustees within the limits of their powers and in accordance with the law. The Administration is responsible for the progress and final results of the Program implementation, rational use of the financial resources allocated for its implementation, determines the forms and methods of work for the Program implementation as a whole. Based on the results of a specific period of the Program, the Director of the institution submits a public report.
List of Subprograms	1. Strengthening the material and technical base of GOSUSSSZ "Kirovsky PNI" 2. Staffing. 3.Social adaptation of people with disabilities living in GOSUSSSZ "Kirovsky PNI"
Expected final results of the Program implementation	It is planned to consider the results of the Program implementation (2014): 1.Ensuring the transition of institutions to autonomous institution; 2. Strengthening the material and technical base to create conditions for innovative, variable work of specialists; 3. Improving the quality of services provided. 4. Introduction of innovative technologies .; 5. Ensuring the participation of the institution's personnel in new models of the advanced training system (remote, network, etc.); 6. Maintaining an electronic document management system. 7. Updating the regulatory framework.

I. STRATEGIC ANALYSIS OF DEVELOPMENT FACTORS

GOSUSOSZN "Kirovsky PNI",

ANALYSIS OF THE PROBLEMS TO WHICH THE PROGRAM IS PURPOSED, JUSTIFICATION OF THE NECESSITY AND POSSIBILITY OF THEIR SOLUTION BY PROGRAMMING METHODS
The subject of the institution's activities is social services for elderly citizens (men over 60 years old, women over 55 years old) and disabled people (over 18 years old) suffering from chronic mental illness and in need of constant outside care, as well as ensuring conditions appropriate for their age and state of health. life, medical and social events, food and care, as well as the organization of feasible work, rest and leisure. GOSUSOSZN "Kirovsky PNI" is designed to accommodate 115 people.

1.	General information
1.1.	The name of the institution in accordance with the charter	State regional inpatient institution of social services of the system of social protection of the population Kirov neuropsychiatric boarding school
1.2.	Institution type	budget from 01.01.2012; autonomous from 01.01.2013
1.3.	Founder	Ministry of Labor and Social Development of the Murmansk Region
1.4.	Legal address of the institution	184250, Kirovsk, Murmansk region, Parkovaya street, house 12
1.5.	The actual address of the institution	184250, Kirovsk, Murmansk region, Parkovaya street, houses 11,12, 17.
1.6.	Phone fax	(815-31) 5-65-42
1.7.	Email	[email protected]
1.8.	Institution website (if available)	internat.ucoz.ru
1.9.	Full name of the head	Zozulya Olga Mikhailovna
1.10.	Manager's phone number	(815-31) 5-65-42
1.15.	Full name of the chief accountant	Poddubnaya Zinaida Vasilievna
1.16.	Telephone	(815-31) 5-52-82
1.17.	Year of establishment of the institution	1943
2.	Documents giving the right to operate (details)
2.1.	The charter	Approved by order of the Ministry of Labor and Social Development of the Murmansk Region dated 05/18/2011 No. 226
2.2.	Certificate of state registration of a legal entity (OGRN)	1025100561067
2.3.	Certificate of registration of a legal entity with a tax authority (TIN)	5103010232
2.4.	License	to carry out medical activities
2.4.1.	Serial number	FS - 51-01-000474
2.4.2.	date of issue	31.07.2008
2.4.3.	Validity	31.07.2013
2.5.	Certificate of state registration of the right to operational management of real estate (date, number, validity period)	date of issue 16.07.2004 series 51-AA No. 174203 existing restrictions on rights - not registered
2.6.	Agreement confirming the right to own, use property (date, number, duration)	dated 12.04.2000 No. 167 valid for 10 years
2.7.	Certificate of state registration of the right to permanent (unlimited) use of the land plot (date, number)	date of issue 18.05.2006 series 51-AB No. 079155

The institution is located in three two-storey buildings, in addition, there is a separate garage and storage building on the territory of the institution. The building inventory of all residential buildings was carried out in 2006. Technical passports have been drawn up for all buildings.

The legal status of the institution has been established.

The establishment of the institution on the balance sheet of the executive authorities of the constituent entity of the Russian Federation has been documented. Certificate of registration of the right dated July 16, 2004. series 51-AA No. 174203.

3.1. A detached two-story brick building, located at 11 Parkovaya Street, belongs to the Department of Property Relations of the city of Murmansk and is used by the institution on the basis of operational management. Agreement with the State Property Committee dated 04.02.1997 No. 31. Inventory number 011345276400001. BOPI passport No. 314 dated 02.08.2006.

The building has three main and three secondary entrances. The total area of ​​the building is 1007.7 m2, including the building of 1006.9 m2, annex 0.8 m2. Cadastral (conditional number) 51:16:04 01 21:00 42; land area 527sq.m. The building was built in 1952. Overhaul was carried out in 2005-2006.

The building houses:

Residential group of premises according to the type of corridor system, the capacity of sleeping rooms is 2-4 places.

Surveillance ward for disabled people - chronically mentally ill with severe mental impairments, who, by decision of the medical commission, need to organize round-the-clock supervision;

Living room;

Medical office;

Treatment room; the treatment room is equipped with the necessary medical equipment, equipped with a wall-mounted bactericidal lamp OBN-150 for air disinfection;

Insulators of the semi-box type are located on the ground floor and are designed for 4 places. The isolators have separate entrances from the street and are equipped with separate sanitary facilities;

Sanitary and hygienic facilities (washrooms, toilets, showers, bathrooms);

Utility rooms (linen for clean and dirty linen, pantries for storing cleaning equipment, detergents and disinfectants)

Doctor's office, senior nurse's office.

The basement floor of the building houses:

Catering unit: production facilities: warehouse, raw materials workshops, hot and cold workshops, two washing rooms;

Canteen;

Diet nurse;

Office of the head of the economic department, warehouse manager;

Staff rest room;

Switchboard room.

In accordance with the fire safety requirements, the Parkovaya building 11 is equipped with an automatic fire alarm system and a fire alarm system (warning and evacuation control system in case of fire), an alarm button with output to the OVO control panel.

It has 3 main and 3 emergency exits equipped with luminous signs "Exit".

Provision of fire extinguishing means (in sufficient quantity, in accordance with PPB 01-03):

Fire extinguishers OU-2, OU-3, OU-5 in the amount of 11 pieces;

PC in the amount of 6 pieces.

The building is equipped with a "Fire Safety" stand, the staff of round-the-clock posts are provided with 4 self-rescuers and electric flashlights.

Each floor in the building has a Fire Contingency Plan and a Fire Evacuation Plan.

3.2. A detached two-storey brick building located at the address: Parkovaya street, house 12. provided to the Institution on the condition of free temporary use by the Committee for the management of municipal property on behalf of the local government of the city of Kirovsk. Contract for gratuitous temporary use (Loan contract) of immovable property dated October 29, 2004 No. 133-2004.

The building has two main and two emergency entrances. The total area of ​​the building is 359.7 square meters, it has an annex where the administration of the institution is located. The building was built in 1952. Major repairs were carried out in 2006.

The building houses:

Residential group of premises according to the type of corridor system, Sleeping rooms capacity 2 - 3 places.

Sanitary and hygienic rooms (toilets, showers) 4 on the floor;

24-hour medical post;

Dining room for 25 seats;

Utility rooms (sanitary room, room for storing sanitary equipment);

Administrative premises: office of a legal adviser, HR specialist, labor protection engineer, programmer;

The administrative part of the institution: the director's office, the accounting department are located in the annex to the building, which has a separate entrance.

The structure and layout of the premises of the building meets the requirements of the sanitary and hygienic legislation SPiN 2.08.09-89 "Public buildings and structures".

The building is provided with all types of utilities: cold and hot water supply, sewerage, heating. All systems are in working order.

The building is equipped with centralized power supply, radio, telephone, television.

The ventilation system is natural, exchangeable by means of ducts in the walls and transoms.

Lighting - natural and artificial. The artificial is represented by fluorescent lamps and energy-saving lamps.

The sanitary-technical, sanitary-hygienic condition of the premises complies with the requirements of the sanitary-hygienic legislation.

Has 3 main and 2 emergency exits equipped with luminous signs "Exit"

The doors that cut off the corridors from the stairwells are made with seals in the vestibules and are equipped with self-closing devices.

Fire extinguishers OU-2, OU-3, OU-5 in the amount of 7 pieces;

PC in the amount of 2 pieces.

3.3. A detached two-story brick building located at 17 Parkovaya Street was provided to the Institution on the condition of free temporary use by the Committee for the Management of Municipal Property on behalf of the local government of the city of Kirovsk. Contract for gratuitous temporary use (Loan contract) of immovable property dated May 25, 2006 No. 64-2006.

The building has four main and one emergency entrances. The total area of ​​the building is 717.8 sq. M. The building was built in 1958. Major repairs were carried out in 2002.

The building houses:

Residential group of premises by type of apartment, sleeping rooms are designed for 1-3 people. The total number of places is 23;

Medical post;

Pantry, equipped with an electric stove, microwave oven, dishwasher, refrigerator;

Dining room for 30 seats;

Rooms for occupational therapy: sewing, weaving, embroidery, art therapy;

Room for health and fitness classes;

Sensory room;

Offices of a specialist in the rehabilitation of disabled people, a specialist in social work; social worker;

In the basement of the building there is a laundry for washing work clothes, a working place for a castellan.

The building is fully provided with all types of public utilities: cold and hot water supply, sewerage system, electricity, radio, telephone, television.

In accordance with the requirements of fire safety, the building is equipped with an automatic fire alarm system and SOUE (warning and evacuation control system in case of fire), an alarm button with output to the OVO console.

Has 4 main and 1 evacuation exits equipped with luminous signs "Exit"

The doors that cut off the corridors from the stairwells are made with seals in the vestibules and are equipped with self-closing devices.

Fire extinguishing equipment (in sufficient quantity according to PPB 01-03):

Fire extinguishers OU-2, OU-3, OU-5 in the amount of 10 pieces;

PC in the amount of 2 pieces.

There is a fence on the roof of the building in accordance with GOST 25772.

The building is equipped with a Fire Safety stand, round-the-clock observation posts are provided with 2 self-rescuers and electric flashlights.

The premises comply with sanitary and hygienic standards.

II. STRATEGIC GOAL, DEVELOPMENT AREAS and PROGRAM INDICATORS
The development program of the GOSUSOSZN "Kirovsky PNI" for 2011-2014 (hereinafter referred to as the Program) is a document to ensure the maximum possible conditions for the realization of citizens' rights to high-quality social services in accordance with the legislation of the Russian Federation.

The development program was developed to ensure the transitional period. The program was discussed and approved by the medical commission of the institution, the transition council, the council of the labor collective.

This development program for 2011 - 2014 is a long-term regulatory and administrative document characterizing the existing achievements and problems, the main trends, the main goals, objectives and directions of the provision of medical and social services, the features of the organization of personnel and methodological support for the provision of rehabilitation measures and innovative transformations, main planned final results, criteria.

The boarding school, as an institution that provides inpatient social services, should help people with disabilities to adapt in a social environment, develop a positive worldview system, provide conditions for the creative self-development of a competitive individual.

The boarding school development program defines the strategy and tactics for the development of the institution as a system focused on innovative mechanisms of social rehabilitation and socialization of disabled people.

Raising the level of requirements for the boarding school, changing the goals and objectives facing it, expanding the directions of its development presupposes certain changes in its organizational structure, content, forms and methods of activity.

III. Action plan

№ p / p	Purpose, objectives, program activities	Period of execution	Program performance indicators					Performers
			Name	2012		2013	2014
1.	Social adaptation of people with disabilities
1.1.	Conducting contests, games, projects	2012-2014	Event		8	11	12
1.2.	Organization of a co-management system, creation of a board of supported boarding schools	2012	Establishment of a board provided by the boarding school		+			Social Work Specialist
1.3	Conducting the course "moral and aesthetic education"	2012-2014	Program development "Moral and aesthetic education"		+	+	+	Rehabilitation specialist T.V. Semenova
1.4	Communication culture development programs	2012-2014	Number of provided participants participating in the program		20	30	50	Rehabilitation specialist T.V. Semenova
1.5	Carrying out cultural events	2012-2014	Events		12	20	24	Rehabilitation specialist T.V. Semenova
2.	Occupational therapy
2.1	Compilation and implementation of adaptive occupational therapy programs	2012-2014	programs	8		12	16	Rehabilitation specialist T.V. Semenova
2.2	Organization of exhibitions	2012-2014	Exhibitions	4		4	4	Rehabilitation specialist T.V. Semenova
2.3	Organization of active participation provided in occupational therapy	2012-2014	number of people participating in occupational therapy	76		80	84	Rehabilitation specialist T.V. Semenova
3	Providing conditions for physical education
3.1	Participation in regional, city competitions	2012-2014	the number of people who took part in the competition	12		15	20	rehabilitation specialist for the disabled
3.2.	Organization and conduct of training sessions	2012-2014	the number of people involved in training sessions	20		23	25	exercise therapy instructor
3.3	Development and implementation of reactionary tourism programs	2012-2014	carrying out activities for	4		6	8	rehabilitation specialist
3.4	Organization of exercise therapy classes	2012-2014	number of persons	100		115	115	exercise therapy instructor
4	Interaction with relatives of the provided
4.1	Increasing the role of family interest in the life of those provided	2012-2014	the number of people maintaining a relationship with relatives	15		19	25	social work specialist
4.2	Conducting interviews with relatives of the	2012-2014	interviews with relatives	16		20	30	specialist doctor
4.3	Assistance in finding relatives	2011-2013	assistance was provided in finding relatives	2		2	2	legal adviser
5
5.1.	Organization of personnel training	2012-2014	trained person	15		23	22	Human Resources Specialist
	Advanced training courses	2012-2014	trained person	8		12	12	Human Resources Specialist
	Training on refresher courses	2012-2014	trained person	2		2	1	Human Resources Specialist
	Distance learning courses	2012-2014	trained person	2		4	4	Human Resources Specialist
	participation in seminars	2012-2014	person participated	3		5	5	Human Resources Specialist
5.2.	Computerization of workplaces	2012-2014	staffed with workplaces	12		14	16	administration
5.3.	Participation in professional competitions	2012-2014	the number of people who took part in the competitions	2		2	2	Human Resources Specialist
5.4.	Certification of workplaces	2011		+				occupational safety engineer
5.5.	Introduction of a new system for assessing the quality of labor	2012-2014	development of regulations on the system for assessing the quality of labor	+				occupational safety engineer
5.6.	Providing opportunities for distance learning	2012-2014	number of people receiving additional education	4		4	4	Human Resources Specialist
6.		Strengthening the material and technical base
6.1	Purchase of medical equipment	2012-2014		+				administration / head nurse
6.2	Purchase of rehabilitation equipment	2012-2014						administration / rehabilitation specialist for the disabled
6.3	Modernization of catering equipment	2012-2014					+	administration / nurse dietary
6.4	Computerization of workplaces	2012-2014		+		+		administration / software engineer
6.5	Retrofitting of the boarding school building with a supply and exhaust ventilation system	2014				+
6.6		2012		+				administration / head of the economic department
6.7	Renovation of the premises of the boarding school	2012-2014		+		+	+	administration / head of the economic department
6.8	Improvement of the territory of the boarding school	2012-2014		+		+	+	administration / head of the economic department

IV Projected target indicators and indicators of the Program

Subroutine	Ensuring the participation of persons with disabilities in the socio-cultural life of society
Indicators and indicators	Unit meas.	2012	2013	2014
Proportion of people with disabilities who took part in social and cultural rehabilitation activities	%	90	95	95
Proportion of people with disabilities who took part in occupational therapy sessions	%	60	70	75
Share of people with disabilities who took part in joint projects for the rehabilitation of people with disabilities	%	30	35	40
The proportion of people with disabilities covered by the fitness program.	%	80	90	100
Subroutine	Improving staffing
Staffing level of the institution	%.	90	94	99
Number of employees trained during the year	people	17	14	14
Number of employees who completed distance learning	people	4	4	4
The number of medical workers with a qualification category	people	20	24	26
The number of employees who have mastered information and qualification technologies;	people	5	4	4
Subroutine	Development and modernization of the material and technical base
Number of purchased medical equipment	PC.	2	3	4
Number of purchased rehabilitation equipment	PC.	4	4	2
Modernization of catering equipment	PC.	-	-	2
Computerization of workplaces	PC.	3	1	1
Additional equipment of the boarding school premises with a supply and exhaust ventilation system	PC.		1
Installation of doors with closers	PC.	2

V. Management of program implementation
Control over the implementation of the Program is carried out by the Council for the Implementation of the Program-Forecast of the development of the institution.

Consideration of information on the implementation of the program on a monthly basis at a meeting of the Council for the implementation of the program-forecast for the development of the institution.