Sample agreement for information services concluded between legal entities. Market of information services. Information services are

in a person acting on the basis, hereinafter referred to as " Customer", on the one hand, and in the person acting on the basis of, hereinafter referred to as " Executor", on the other hand, hereinafter referred to as " Parties", have entered into this agreement, hereinafter referred to as the "Agreement", as follows:
1. TERMS AND DEFINITIONS

1.1. URL address of the Customer - any Internet address that includes the full domain name of the Customer: (regardless of protocols and other elements of the URL address);

1.2. Search system – Yandex (yandex.ru) and Google (google.ru). Certain rights and obligations, conditions provided for in the Agreement in relation to the Search System are considered as separate rights and obligations, conditions in relation to each of the specified search engines, as if a separate agreement was concluded in relation to each of the search systems, unless otherwise expressly stated follows from the content or essence of the Agreement;

1.3. First page – Internet page of the Search Engine, containing the first 10 search results for the Internet user’s search query;

1.4. Content – ​​the content of a website page and/or the entire website, including texts, graphics, other objects, as well as program code (html layout);

1.5. Key words – words and phrases agreed upon by the Parties in Appendix No. 1 to the Agreement. “Keywords” hereinafter, unless otherwise expressly stated, means both each individual keyword or phrase agreed upon in Appendix No. 1, and all of them together;

1.6. Promotion (search engine promotion) - any actions (services) of the Contractor that he considers necessary, incl. from those provided for in the Agreement, aimed at creating conditions for the primary achievement of the goal specified in clause 2.2 of the Agreement;

1.7. Nominal promotion period – the period supposedly required for the Customer’s URL to get on the first page of the Search Engine by % of Keywords.

1.8. Support – any actions (services) of the Contractor that he considers necessary, incl. from those provided for in the Agreement, aimed at maintaining conditions for the constant achievement of the goal provided for in clause 2.2 of the Agreement;

1.9. Promotion start date - the date when everything listed below has been completed in relation to all Keywords: the Agreement has been signed, payment has been made in the amount agreed upon in Appendix No. 2, specified in clause 5.1 of the Agreement, the Customer has provided the Contractor with ftp access to the site (unless otherwise specifically stated) agreed with the Contractor);

2. SUBJECT OF THE AGREEMENT

2.1. In accordance with the terms of this Agreement, the Contractor undertakes to perform work to optimize the site/sites and deliver the results of the work to the Customer, and the Customer undertakes to accept the results of the work and pay for them in the manner established by this agreement.

2.2. The type, volume, timing, and cost of performing the work are agreed upon by the Customer and the Contractor in the Appendix, which is an integral part of this Agreement.

2.3. The parties agree that a link to the Contractor will be placed on the pages of the site with a link to the Contractor’s website.

3. CONTRACTOR'S GUARANTEES

3.1. The contractor guarantees the quality of the work performed. If, after accepting the work performed by the Contractor, a defect is discovered, the Contractor undertakes to eliminate it in part of the work performed by him. The Contractor is not responsible for the loss of information and damage caused during the operation of the work performed due to the fault of the Customer or third parties. The Contractor guarantees the confidentiality of all data provided to him by the Customer for the performance of work.

4. RIGHTS AND OBLIGATIONS OF THE PARTIES

4.1. The Contractor and the Customer undertake not to disclose to third parties the contents of this Agreement or any of its parts, as well as other information provided or received by the Customer or the Contractor in the course of work under this Agreement.

The performer is obliged:

4.2. Carry out the work specified in the Contract and Additional Agreements and transfer to the Customer the results of the work performed on a monthly basis in the form of reports.

4.3. Comply with the deadlines for completing the work specified in the Contract and Appendices. The work is considered completed if the Contractor's obligations were fulfilled within the period specified in the Additional Agreement (based on the report provided by the Contractor).

4.4. Provide the Customer with the opportunity to check the progress of the task under this Agreement.

The customer is obliged:

4.5. Make timely and full payment for the Contractor's services in accordance with the conditions in the Appendix. The Customer pays for the work no later than banking days after receiving an invoice for payment from the Contractor.

4.6. If necessary, provide the Contractor with the information necessary to provide the Service. The Contractor is obliged to notify the Customer of the need to provide information.

4.7. Within working days from the date of receipt of the work acceptance certificate, send the Contractor a signed work acceptance certificate or a reasoned refusal to accept the work. In the event of a reasoned refusal by the Customer, the parties draw up a bilateral act with a list of non-compliances of the work performed with the task and an additional agreement on the deadline for their elimination. In the absence of a bilateral act or a reasoned refusal, the work is considered accepted.

4.8. Appoint an Authorized Representative for your part. Sign minutes of meetings with the Contractor, at the request of the Contractor. In case of amendments and wishes, at the request of the Contractor, provide written confirmation. An authorized representative must be available for consultation on weekdays. At the Contractor's request, an authorized representative of the Customer is obliged to come to the Contractor's office for consultations, approvals, and acceptance of work. Full name, telephone number and e-mail of the authorized representative: .

4.9. Assist the Contractor during the performance of work through oral and written consultations, giving explanations and providing any other additional information that the Contractor may need to perform the work provided for in this agreement.

The customer has the right:

4.10. Receive expert advice on all issues related to this project.

4.11. Participate in development project documentation(Appendix No. 1).

4.12. At any time, check the progress and quality of work performed by the Contractor.

4.13. Provide comments as the project progresses.

4.14. Make proposals aimed at obtaining an improved result. The Contractor has the right to:

4.15. Independently determine the stages of work and send the Customer acceptance certificates for these works.

4.16. If the Customer is more than days late in fulfilling his obligations, terminate this agreement in unilaterally.

4.17. If it is impossible to obtain the required result, the Contractor undertakes to return to the Customer the funds for which services were not provided minus those spent on the project Money, but not more than % of the budget.

5. PROCEDURE FOR DELIVERY AND ACCEPTANCE OF SERVICES

5.1. Subject to the proper provision of services in accordance with this Agreement, the Customer, within days from the date of receipt of the Certificate of Provision of Services, is obliged to sign it and send it to the Contractor or, within the same period, provide a reasoned refusal to accept the services.

5.2. In the event of a reasoned refusal by the Customer, the parties draw up a bilateral act with a list of inconsistencies in the work performed technical specifications, necessary improvements and an additional agreement on the deadline for their implementation.

5.3. If the Customer fails to provide either a reasoned refusal or a signed certificate of service provision within working days, the work is considered accepted.

6. TERM OF THE AGREEMENT

6.1. The Agreement comes into force from the moment the advance payment is paid by the Customer.

6.2. The contract is valid until full implementation of their obligations by the Customer and the Contractor, but no more than days.

7. AMOUNT AND PROCEDURE OF PAYMENT FOR SERVICES

7.1. The cost of services provided under this agreement is rubles.

7.2. Payment is made one-time in accordance with Appendix No. 1 to this agreement.

7.3. Payment by the Customer for the Services is carried out by transferring funds to the Contractor's bank account. Payment is allowed only on the basis of an invoice issued by the Contractor.

7.4. If the volume of work specified in Appendix No. 1 is exceeded, the parties draw up an additional agreement to this agreement on the timing, cost and scope of work.

8. RESPONSIBILITY OF THE PARTIES

8.1. In the event of a disruption to the work schedule due to the fault of the Customer, the Contractor has the right to reschedule the schedule at its discretion.

8.2. The Contractor does not guarantee absolute uninterrupted or error-free Services. The Contractor makes all reasonable efforts and measures to prevent this.

8.3. The Contractor is not responsible for direct or indirect damage caused to the Customer as a result of the use or inability to use the Services or incurred as a result of errors, omissions, interruptions in work, deletion of files, defects, delays in work or data transfer, or changes in functions and other reasons. The Contractor does not guarantee the acceptance of the Customer's mail from remote networks, the operation of which has led to the inclusion of the address of such a network in the lists on which the Contractor's mail delivery program does not accept mail.

8.4. The Contractor is not responsible for the quality of public communication channels through which access to the Services is provided.

8.5. The customer assumes full responsibility and risks associated with the use of the Internet and the text content located on the promoted site. The Contractor undertakes the obligation to make changes to the site only with the consent of the Customer.

8.6. In other cases, if the obligations stipulated by this agreement are not fulfilled, the parties bear responsibility in accordance with current legislation.

9. DISPUTE RESOLUTION PROCEDURE

9.1. Disputes and disagreements arising during the execution of this agreement are resolved through negotiations.

9.2. If it is impossible to resolve disputes through negotiations, disagreements are resolved in court.

10. FORCE MAJEURE CIRCUMSTANCES

10.1. None of the Parties will be liable for failure to fulfill or delay in fulfilling their obligations if such failure or delay in fulfillment is caused by force majeure circumstances, the occurrence of which the Parties could not know in advance and the occurrence of which could affect the timely fulfillment by the Parties of their obligations.

11. FINAL PROVISIONS

11.1. Any changes and additions to this agreement are valid only if they are made in writing.

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  • Agreement on the provision of services to the region information technologies
    № _____________

    Moscow "___" ________ 20__

    LLC "_________"), hereinafter referred to as the "Contractor", represented by General Director __________, acting on the basis of the Charter, on the one hand, and
    LLC "_________", hereinafter referred to as the "Customer", represented by the General Director _______________________, acting on the basis of the Charter, on the other hand, entered into this Agreement (hereinafter referred to as the "Agreement") as follows:

    1. THE SUBJECT OF THE AGREEMENT

    1.1. Under this Agreement, the Contractor undertakes to provide the Customer, on its own or by engaging third parties, with information technology services necessary for the Customer to carry out the activities of the Central Office and its restaurants, and the Customer undertakes to pay for the services provided by the Contractor.
    1.2. The Contractor provides services in the following areas:
    1.2.1. consulting services regarding the operation and maintenance of the Customer’s information systems;
    1.2.2. consulting services regarding the construction of system architecture and development of the Customer’s information technologies;
    1.2.3. consulting services aimed at providing communication services to the Customer's Central Office and restaurants.
    1.2.4. consulting services aimed at ensuring the launch information systems at new facilities and at existing facilities.
    1.2.5. consulting services regarding information and technical support of information systems.
    1.3. Full list services provided by the Contractor and their cost are given in Appendix No. 1
    1.4. If it is necessary for the Contractor to provide the Customer with additional services, not named in this Agreement, the Parties sign an Additional Agreement to this Agreement, which defines the services to be provided, the procedure and terms for their provision, the procedure, terms and amount of their payment. All Additional Agreements signed by the Parties will be integral parts of this Agreement.

    2. OBLIGATIONS OF THE PARTIES TO THE AGREEMENT
    2.1. The Contractor undertakes:
    2.1.1. provide services under this agreement in a timely manner and in full;
    2.1.2. provide the Customer with Service Provision Certificates;
    2.1.3. not to use the information provided by the Customer for purposes unrelated to the fulfillment of its obligations under this Agreement;
    2.1.4. immediately inform the Customer about the impossibility of fulfilling obligations under the Agreement.

    2.2. The customer undertakes:
    2.2.1. pay in a timely manner and in full for the services provided by the Contractor under this Agreement;
    2.2.2. timely accept the results of services provided;
    2.2.3. create conditions for the Contractor for the timely and complete provision of services, provide at the Contractor’s request clarifications and explanations orally and in writing;
    2.2.4. at the request of the Contractor, the Customer undertakes (if technically possible) to provide the Contractor (the Contractor's employees) with vehicles in order for the Contractor to fulfill its obligations under this Agreement.

    3. PROCEDURE FOR PROVIDING SERVICES
    3.1. The fact of provision of services under this Agreement is confirmed by the Certificate of Provision of Services, prepared by the Contractor on a monthly basis and signed by the Parties to the Agreement.
    The Customer is obliged to sign the Certificate of Provision of Services, send a signed copy to the Contractor within 5 (five) days from the date of submission of this Certificate by the Contractor, or submit a reasoned refusal to sign the Certificate.
    If the Customer does not send a signed copy of the Certificate to the Contractor within the specified period (or a reasoned refusal to sign the Certificate), the services will be considered properly provided by the Contractor and subject to payment.

    4. CONTRACT PRICE AND PAYMENT PROCEDURE
    4.1. The cost of services provided by the Contractor for a month is determined based on the cost of services specified in Appendix No. 1 to this agreement and is indicated in the Certificate of provision of services for the month signed by the Parties.
    4.2. If the number of restaurants and employees in the Central Office for which the Contractor provides services increases, the Contractor's remuneration is subject to revision. The changed cost of services is subject to approval by the Parties by drawing up a separate Agreement to this Agreement.
    4.3. Payment for services provided under the Agreement is made monthly, within a period of no more than 15 (fifteen) days from the date of signing by the Parties of the Certificate of provision of services for the month.

    5. RESPONSIBILITY OF THE PARTIES TO THE AGREEMENT
    5.1. In case of failure to fulfill or improper fulfillment of obligations under the Agreement, the Parties shall be liable in accordance with current legislation and the Agreement.
    5.2. In case of delay by the Customer in paying the remuneration to the Contractor, the Customer is obliged, at the written request of the Contractor, to pay him a penalty at the rate of 0.1% of the overdue amount for each day of delay
    5.3. The Parties are not responsible for non-fulfillment or improper fulfillment of their obligations under the Agreement if such non-fulfillment or improper fulfillment was the result of force majeure circumstances beyond the reasonable control of the Parties (force majeure circumstances), including natural disasters, wars, armed conflicts, riots and etc.
    In the event of the occurrence of force majeure circumstances, the Party that does not fulfill this Agreement due to the occurrence of these circumstances is obliged, within 5 (five) calendar days after the commencement of their effect, to notify the other Party in writing of the occurrence of force majeure circumstances, as well as of their termination, otherwise, this Party loses the right to refer to such circumstances as a basis for exemption from liability.
    5.4. The Parties are responsible for the disclosure of confidential information of the other Party that became known to them in connection with the execution of this Agreement in the amount of losses incurred by the other Party in connection with the disclosure of such information.

    6. PROCEDURE FOR CHANGE AND TERMINATION OF THE AGREEMENT
    6.1. The Agreement may be amended or terminated by mutual agreement of the Parties by concluding the appropriate Additional Agreement.
    6.2. The contract may be amended or terminated in other cases provided for by current legislation. Russian Federation.

    7. TERM OF THE AGREEMENT
    7.1. The Agreement comes into force upon signing by the Parties and is valid until ______ year.

    8. DISPUTE RESOLUTION
    8.1. All disputes and disagreements between the Parties arising from the Agreement, if they are not resolved by the Parties through negotiations, are referred to Arbitration Court Moscow.
    9. OTHER CONDITIONS
    9.1. Any information about commercial and/or financial situation The parties and/or the terms of this Agreement are considered confidential and are not subject to disclosure.
    9.2. All annexes to this Agreement are drawn up in writing, are an integral part of it and are signed by both Parties.
    9.3. Any changes and additions to this Agreement acquire legal force if they are made in writing and signed by authorized representatives of both Parties.
    9.4. The parties are obliged to immediately notify each other of any changes in postal and payment details, name and legal form, change of authorized managers, etc. Actions taken at old addresses and accounts before notification of their changes are received are considered proper fulfillment of obligations.
    9.5. When resolving all issues not specifically provided for in this Agreement, the parties will be guided by the current legislation of the Russian Federation.

    10. LEGAL ADDRESSES AND DETAILS OF THE PARTIES

    Information Services V modern world are becoming more and more popular. It is difficult to imagine an organization that did not resort to the help of specialists in providing various types of information: checking employee resumes, information about suppliers, partners, and products. In addition, information products are also used in Everyday life. How draw up an agreement for the provision of information services This article will tell you.

    Design features

    In everyday life, every citizen uses information services, for example, when applying for a job. You need to find a vacancy, the address of the organization’s office location, and in some cases, read reviews from previous employees. Modern society does not stand still. In the century innovative technologies, there is a special need for information of various kinds.

    Information is divided into 3 types:

    Sample contract

    The rules for drawing up an agreement for the provision of information services are regulated by law, namely Civil Code of the Russian Federation. The document assumes civil legal relations based on mutually beneficial conditions. The customer pays the specified amount of money, and the contractor provides the service within a strictly specified period, in accordance with the terms of the agreement. The agreement is drawn up in simple written form and in two copies. Notarization is not required. Supporters of the transaction can be both individuals and legal entities.

    Subject of the agreement — information, which is defined as data about persons, facts, objects, events, phenomena and processes, regardless of the form of their presentation.

    The result of the transactionski is an information product - processed and documented information that was found at the request of the customer, for example, a certificate or report.

    Payment for the provision of services is charged in accordance with the agreement. At the same time, both the customer and the contractor have the right to demand compensation if one of the parties violated the terms of the transaction or caused intentional harm. According to the terms of the agreement, if the service was not provided on time, due to the fault of the contractor, you will need to pay the amount of the penalty specified in the contract.

    • Title of the document;
    • passport details of responsible persons, as well as details of enterprises (for legal entities);
    • subject of the contract (provision of information services);
    • type of service;
    • description of information;
    • price;
    • period of execution;
    • payment procedure (transfer of the full amount or in installments);
    • advance amount;
    • additional terms and conditions of the transaction;
    • rights and obligations of the parties;
    • responsibility of the customer and the contractor;
    • the amount of the penalty;
    • possibility of extending the term of the agreement;
    • termination of an agreement;
    • date, signatures, seals.

    Download sample agreements for the provision of information services


    Rights and obligations of the parties

    Individual entrepreneurs or managers of large companies often resort to specialists in the provision of information products. Mainly to the list of popular ones information services applies:

    • personnel verification of employees upon hiring;
    • search for debtors, debtors;
    • checking the reliability of partners;
    • information about clients, suppliers;
    • preparation of material for business conferences, etc.

    Depending on the type of service, it is determined PRava and O responsibilities of the contractor and the customer.

    The performer has the right:

    • postpone work until payment is transferred;
    • suspend activities if maintenance work is carried out on the data server (or in the archive);
    • refuse to search for information if the customer’s requirements contradict the legislation of the Russian Federation;
    • provide additional available information if the required data is not available.

    The responsibilities of the information officer under the agreement are as follows:

    • provide detailed information in accordance with agreement;
    • promptly notify the customer about the progress of the work done;
    • extend the validity period of the transaction if the customer requests it.

    The list of responsibilities is not limited by the contract. More details about the rights of the parties under an agreement for the provision of information services are described in

    The customer has the right:

    • require redoing work that does not meet the requirements;
    • provide access to the information server to your employees or third parties at the stage of the transaction;
    • terminate the agreement unilaterally if this condition is specified in the agreement.

    The customer is obliged:

    • check the progress of work before the transaction is completed;
    • pay for the service in full and on time, in accordance with a written agreement.

    Responsibility of the parties

    Signed agreement for the provision of information services is legal document and implies liability of the parties for non-compliance with the terms of the transaction. Statistical data must be provided confidentially, personally to the customer. Accordingly, violation of this rule entails termination of the contract.

    Responsibility of the contractor and the customer:

    • In case of late payment, the contractor is released from liability for the work done, just like the customer. In case of violation, the injured party will need to pay compensation in the amount established in the contract;
    • If, when searching for the requested information, claims are made against the contractor (lawsuit, administrative fine), the customer is obliged to resolve the conflict or compensate for the money spent. In this case, the contract is canceled, and the performer’s work is paid in accordance with the requirement;
    • If it is impossible to carry out a transaction due to the fault of one of the parties, the victim is paid compensation commensurate with the losses incurred. In addition, the counterparty has the right to demand compensation for the amount of lost profits.

    In some cases, the parties are released from liability in whole or in part. Basically, such situations arise due to the occurrence of circumstances that do not depend on the will of the parties.

    The list of force majeure situations includes:

    • natural disasters, cataclysms, industrial accidents;
    • terrorist or military actions, civil unrest;
    • resolution of a ban on the provision of information services by government agencies.

    If circumstances arise that prevent the completion of a transaction, the period for providing information services is postponed for the necessary time. According to the law, the suspension of obligations should not exceed 60 days. Otherwise, the contract is considered invalid and cancelled.

    Termination

    An agreement for the provision of information services, like any other contract concluded on a reimbursable basis, can be terminated:

    • by agreement between the customer and the contractor;
    • unilaterally;
    • in a court.

    The parties have the right to cancel the contract for the provision of information services by mutual consent. In this case, you will need to draw up a document confirming the absence of claims.

    The termination agreement must indicate:

    • passport details of the parties;
    • serial number of the contract;
    • reason for termination of the transaction;
    • obligations of the parties;
    • claims of the customer and the contractor;
    • payment of compensation (if required);
    • signatures.

    View a sample agreement on termination of a contract for the provision of information services

    Grounds for unilateral termination of the contract:

    • non-compliance with the terms of the agreement;
    • refusal to perform;
    • valid reasons or force majeure circumstances that require termination of business relations;
    • there is no further need to carry out the transaction.

    In these cases, the interested party is required to notify the counterparty of its intention to terminate the transaction. Heading off ordered letter, which details the reason for termination of the contract, as well as the requirements. You must wait for a response within 30 calendar days. If a letter of agreement to terminate the contract is received, the parties must sign a contract to complete the transaction.

    Download a sample notice of termination of a contract for the provision of information services

    Procedure for canceling a contract for the provision of information services in case of refusal:

    1. After sending the letter, you will need to notify about the refusal to provide the information service;
    2. The requirement to return the money or pay compensation must be stated in writing, referring to the contract;
    3. Next, copies of all correspondence with the counterparty must be attached to the statement of claim and applied to the court at the place of residence.

    The transaction is invalid if:

    • the terms for the provision of services or payment for them were repeatedly violated;
    • the quality of information does not meet the terms of the agreement;
    • systematic violations of the agreement;
    • making changes to the contract unilaterally.

    In these cases, the obligations of the parties terminate immediately.

    This document “Rules for the provision of information services” represents prerequisites, in which it is allowed to conclude and execute contracts for the provision of information services using the “Competition-Online” Service.

    1. Terms and Definitions

    1.1. In this document and the relations of the Parties arising or related thereto, the following terms and definitions apply:

    1.1.1. Rules– the text of this document with all appendices, amendments and additions to it, posted on the Contractor’s Website and available on the Internet at: .

    1.1.2. Agreement– an agreement for the provision of paid Services, together with all related Mandatory Documents, which is concluded and executed by the Parties in the manner prescribed by these Rules.

    1.1.3. Services - information services to ensure the Customer’s access to additional functionality of the Service listed in the Contractor’s Price List.

    1.1.4. Performer – LLC "Other Programs"

    1.1.5. Customer– a person who is capable of making Acceptance under the terms of these Rules (in relation to the procedure for concluding the Agreement) or who has made Acceptance of the Offer under the terms of these Rules (in relation to the execution of the concluded Agreement).

    1.1.6. Order– performance by the Customer of the actions listed on the corresponding page of the Site or his Personal Account, necessary for the execution of a separate Agreement.

    1.1.7. Offer the Contractor’s proposal to conclude an Agreement, drawn up on the basis of the Order, expressed by issuing an invoice for payment for the Services or sending an Order for payment through the payment system using the Customer’s Personal Account.

    1.1.8. Acceptance – full and unconditional acceptance of the Offer under the terms of these Rules by the Customer performing the actions specified in Section 9 of the Rules, creating an Agreement between the Customer and the Contractor.

    1.1.9. Service– the totality of the Site, Competition sites and Content posted on them, to which Users are given access using the Platform.

    1.1.10. Platform- the Contractor’s software and hardware integrated with the Site.

    1.1.11. Contractor's website / Website – any of the automated information systems available on the Internet at network addresses in the following domains (including subdomains): .

    1.1.12. Personal Area– a personal section of the Site, to which the Customer gains access after registration and/or authorization on the Site. The personal account is designed to store personal information Customer, placing Orders, viewing statistical information about completed Orders, the stage of their provision, the current state of the Personal Account, and receiving notifications in the notification procedure.

    1.2. These Rules may use terms and definitions not defined in clause 1.1. Rules In this case, the interpretation of such a term is made in accordance with the text of the Rules. If there is no unambiguous interpretation of a term or definition in the text of the Rules, one should be guided by its interpretation, determined: first of all, by the documents forming the Agreement between the Parties, secondly, by the legislation of the Russian Federation, and subsequently by business customs and scientific doctrine.

    2. Subject of the Agreement

    2.1. The Contractor undertakes, if technically possible, to provide Services on the basis of placed Orders, and the Customer undertakes to accept and pay for the Services under the terms of these Rules.

    2.2. Name, composition and cost of Services, as well as other the necessary conditions Agreements are determined on the basis of information and materials provided by the Customer when placing an Order, in accordance with the terms of the Mandatory Documents.

    2.3. A prerequisite for the provision of Services by the Contractor is the unconditional acceptance and compliance by the Customer of the requirements and provisions applicable to the relations of the Parties under the Agreement, defined by the following documents (“Mandatory Documents”):

    2.3.1. Terms of use, located and/or accessible on the Internet at the address and including General terms registration on the Site and use of the Contractor's Service;

    2.3.2. Price list, posted and/or accessible on the Internet at the address used by the Contractor to calculate the cost of the Services on the date of placing the Order and including, in relation to the relevant type and composition of the Services, information about the name and cost of the Services proposed by the Contractor, as well as other necessary conditions for their provision.

    2.3.3. Privacy Policy, posted and/or accessible on the Internet at the address and containing the rules for the provision and use of the Customer’s personal information.

    2.4. Specified in clause 2.3. of the Rules, documents binding on the Parties form an integral part of the Agreement concluded in accordance with the Rules.

    3. Rights and obligations of the parties

    3.1. The Contractor undertakes:

    3.1.1. Provide Services in full compliance with the Agreement, including Mandatory Documents, and the requirements of the legislation of the Russian Federation;

    3.1.2. Promptly notify the Customer about the progress of the Services;

    3.1.3. At the Customer's request, extend the period for providing Services in the cases provided for in these Rules.

    3.2. The performer has the right:

    3.2.1. Do not begin providing Services until payment is made;

    3.2.2. Suspend the operation of the Service to carry out preventative work, if possible at night or on weekends, but not more than once a month;

    3.2.3. Suspend the provision of Services in case of violation by the Customer of the requirements stipulated by the Agreement, Mandatory Documents, as well as in other cases established by the legislation of the Russian Federation;

    3.2.4. Restrict individual actions of the Customer if such actions pose a threat to the normal functioning of the Service;

    3.2.5. Change unilaterally the Rules and the Mandatory Documents specified therein without notifying the Customer in relation to Services for which there is no valid Agreement with the Customer;

    3.2.6. Refuse unilaterally to execute the Agreement in cases provided for by the current legislation of the Russian Federation and/or these Rules;

    3.2.7. Exercise other rights provided for by the current legislation of the Russian Federation, as well as these Rules, including Mandatory Documents.

    3.3. The customer undertakes:

    3.3.2. Check the Order before making Acceptance;

    3.3.3. Pay for the Services under the Agreement in full on time;

    3.3.4. Check the availability of the Contractor's notifications on the Contractor's Website (including in the Customer's Personal Account) and at the email address specified by the Customer when placing the Order, as well as view information about the progress of the Services.

    3.3.5. Perform other duties provided for in the Agreement, including Mandatory Documents, as well as the current legislation of the Russian Federation.

    3.4. The customer has the right:

    3.4.1. Provide an unlimited number of its representatives with the opportunity to manage and otherwise use the Service in respect of which the relevant Services have been purchased;

    3.4.2. Check the progress and quality of provision of Services for placed Orders;

    3.4.3. Refuse unilaterally to execute the Agreement in cases provided for by the current legislation of the Russian Federation and/or these Rules;

    3.4.4. Exercise other rights provided for in the Agreement, including the Mandatory Documents, as well as the current legislation of the Russian Federation.

    4. Cost of Services and payment procedure

    4.1. The cost of the Services under the Agreement is determined in accordance with the Contractor’s Price Lists valid on the date of placing the Order relating to them, depending on the name, composition and (if necessary) period of provision of the Services.

    4.2. Payment for the Services is made by the Customer by making an advance payment in the amount of 100% of the cost of the relevant Services.

    4.3. Payments under the Agreement are made by non-cash transfers to the Contractor's bank account or using the payment services specified when placing the Order on the Website.

    4.4. The Customer is considered to have fulfilled his obligations to pay for the Services from the moment funds are received into the Contractor’s bank account in established amount in case of non-cash payment or provision of information about the payment made by the Customer by the payment service operator acting on the basis of an agreement with the Contractor.

    5. Delivery of Services

    5.1. Services are considered provided by the Contractor from the moment the Customer is able to use the relevant additional functionality of the Service by opening and reserving the Customer’s access to them for the appropriate period in the Contractor’s internal accounting system.

    5.2. The customer is obliged to familiarize himself with Personal account with information about the Services ordered and provided, the composition and timing of providing access to additional functionality of the Service, as well as funds deposited and written off as part of the execution of the Agreements to pay for the Services under the specified Agreements.

    5.3. Upon completion of the provision of services, the Contractor draws up a primary accounting document (hereinafter referred to as the “Report”) separately for each executed Agreement. The report is prepared in the form approved by the Contractor's accounting policy as of the date of its preparation.

    5.4. The parties acknowledge and unconditionally agree that information about the Services provided is indicated in the Report based on data from the Contractor’s internal accounting system.

    5.5. Report to in electronic format sent to the address Email of the Customer or is displayed in the Customer’s Personal Account no later than 5 (Five) business days from the date of completion of the Services.

    5.6. The Customer has the right to receive a copy of the Report at on paper signed and sealed by the Contractor at the location of the Contractor specified in the current Agreement. At the Customer's request, a copy of the Report on paper can be sent by Russian Post to the address specified by the Customer in the Personal Account.

    5.7. If the Customer fails to submit written objections to the Report within 10 (Ten) business days from the date of receipt of the Report to the Contractor, the Services are considered accepted by the Customer and are subject to payment in full. In this case, the Report signed by the Contractor has full legal force. Failure of the Customer to receive the Report in electronic form or on paper does not relieve the Customer from paying for the Services actually provided.

    6. Guarantees of the parties

    6.1. The Contractor guarantees:

    1) he owns the rights to use the Service to the extent necessary for the proper fulfillment of obligations under the Agreement;

    2) provision of Services under the Agreement in full compliance with these Rules and Mandatory Documents.

    6.2. The Contractor does not provide any implied or express warranties in the Rules or on the Site regarding:

    6.2.1. compliance of additional functionality of the Service with the requirements and expectations of the Customer, their suitability for a particular purpose, and the absence of design flaws;

    6.2.2. providing continuous access to the Service, absence of errors in their software, possibilities and timing of their elimination.

    6.3. The Customer guarantees the use of the Service in accordance with the terms of these Rules and Mandatory Documents.

    7. Responsibility of the parties

    7.1. For failure to fulfill or improper fulfillment of obligations assumed under the Agreement, the Parties are liable in accordance with the current legislation of the Russian Federation.

    7.2. The Contractor is not responsible for counter-fulfillment of obligations to provide Services in the event of delay in payment for Services, and other cases of complete or partial failure by the Customer to fulfill obligations under the Agreement, as well as the presence of circumstances clearly indicating that such fulfillment will not be carried out on time.

    7.3. If it is impossible to use the Service for more than 5 (Five) hours during the Contractor’s working day (from 9.00 to 19.00 Moscow time), the Customer must send a written claim to the Contractor detailing the circumstances and period of lack of access.

    7.4. If the claim is found to be justified, the Customer’s access to the relevant Service is extended by the Contractor for one day (24 hours) for each day on which those specified in clause 7.3 are identified. facts of impossibility of using the Service.

    7.5. The Contractor's liability under the Agreement is in any case limited to compensation for actual damage caused to the Customer in an amount not exceeding the paid cost of the Services under the relevant Agreement.

    7.6. The customer is solely responsible for the compliance of the information and materials posted by him with the requirements of the law, including for their content and the legality of the use of objects in them intellectual property, availability of necessary permits and licenses, as well as for performing other actions within the framework of the guarantees provided in clause 6.3. of these Rules.

    7.7. If the provision of Services under the Agreement as a result of a violation of the Customer’s guarantees resulted in the filing of claims, suits and/or orders for damages (payment of compensation) against the Contractor by third parties and/or government bodies or the initiation of an administrative case, the Customer undertakes to immediately upon request The Contractor to provide him with all the requested information regarding the subject of the dispute, and to assist the Contractor in resolving such claims, as well as to compensate for all losses (including legal costs, costs of paying fines) caused to the Contractor as a result of the presentation, consideration and execution of such claims, suits, orders, as well as bringing to administrative liability in connection with violation of the rights of third parties and/or current legislation as a result of the provision of Services.

    7.8. The amount of losses may be withheld by the Contractor from the Customer’s funds received as payment for Services under the Agreement, including by debiting from the Customer’s Personal Account.

    7.9. In the event of a violation by the Customer of the terms of the Agreement, resulting in its early termination, the remaining amount under the Agreement is withheld as a penalty in connection with the violations committed.

    8. Force majeure circumstances (force majeure)

    8.1. The parties are released from liability for partial or complete failure to fulfill obligations under the Agreement caused by force majeure circumstances that arose after its conclusion. To such circumstances, in particular, the Parties include: natural disasters; natural and industrial disasters; Act of terrorism; hostilities; civil unrest; acceptance by authorities state power or organs local government acts containing prohibitions or restrictions regarding the activities of the Parties under the Agreement; other circumstances that cannot be foreseen or prevented in advance and make it impossible to fulfill the obligations of the Parties under the Agreement.

    8.2. If force majeure circumstances occur that prevent the fulfillment of obligations under the Agreement, the period for the Parties to fulfill their obligations is postponed in proportion to the duration of such circumstances, as well as the time required to eliminate their consequences, but not more than 60 (sixty) calendar days. If force majeure circumstances continue to apply beyond the specified period, or when upon their occurrence it becomes obvious to both Parties that they will continue to apply beyond this period, the Agreement terminates.

    9. Acceptance of the Offer and conclusion of the Agreement

    9.1. Acceptance of the Offer by the Customer creates an Agreement between the Customer and the Contractor (Articles 433, 438 of the Civil Code of the Russian Federation) on the terms of these Rules.

    9.2. Acceptance of the Offer is made by the Customer by performing a set of the following actions:

    9.2.1. placing and sending an Order using software on the Contractor’s Website;

    9.2.2. making an advance payment for the provision of Services in the amount determined by the relevant Price List of the Contractor on the date of payment.

    9.3. The Agreement is considered concluded from the moment the Contractor receives the Acceptance of the Offer.

    9.4. For the avoidance of doubt, the Customer’s commencement of use of the Services additionally indicates the conclusion of an Agreement for their provision in accordance with the terms of these Rules.

    9.5. Based on the Rules, an unlimited number of Agreements can be concluded with the Customer.

    10. Validity period and changes to the Rules

    10.1. The rules come into force from the moment they are posted on the Contractor’s Website and are valid until they are canceled by the Contractor.

    10.2. The Contractor reserves the right to amend the terms of the Rules and/or cancel the Rules at any time at its discretion. Information about changes or revocation of the Rules is communicated to the Customer, at the choice of the Contractor, by posting on the Contractor's Website, in the Customer's Personal Account, or by sending a corresponding notification to the email or postal address specified by the Customer when concluding the Contract or during its execution.

    10.3. In case of revocation of the Rules or amendments to the Rules, the latter come into force from the moment this information is communicated to the Customer, unless a different date for their entry into force is determined by the Rules or additionally upon such notification.

    10.4. The documents mandatory for the Parties specified in the Rules are approved, supplemented and amended by the Contractor at its own discretion and brought to the attention of the Customer in the manner prescribed for notifying the Customer about changes in the Rules.

    11. Duration, amendment and termination of the Agreement

    11.1. The Agreement comes into force from the moment the Rules are accepted by the Customer and is valid: a) until the Parties fully fulfill their obligations under the Agreement, or b) until the early termination of the Agreement.

    11.2. In case of withdrawal of the Rules by the Contractor during the term of the Agreement, the Agreement is considered valid on the terms of the Rules in the latest edition with all Mandatory documents.

    11.3. The contract may be terminated:

    11.3.1. By agreement of the Parties at any time.

    11.3.2. At the initiative of any of the Parties with written notice to the other Party of refusal to fulfill the Agreement at least 15 (Fifteen) calendar days in advance.

    11.3.3. For other reasons, provided for by the Rules or current legislation.

    11.4. If the Customer refuses to fulfill the Agreement regarding information services after providing the Customer with purchased access to the functionality of the Site, the cost of the relevant Services will not be refunded.

    12. Privacy Terms

    12.1. The Parties agree to keep secret and consider confidential the terms of each concluded Agreement, as well as all information received by one Party from the other Party during the conclusion and execution of such Agreement (hereinafter referred to as “Confidential Information”), and must not disclose, disclose, make public or otherwise provide such information to any third party without the prior written permission of the Party transmitting this information.

    12.2. Each Party will take all necessary measures to protect Confidential Information with at least the same degree of care as it protects its own Confidential Information. Access to Confidential Information will be provided only to those employees of each Party who reasonably need it to perform their official duties under the Agreement. Each of the Parties will oblige such employees to accept the same obligations to ensure the safety of Confidential Information as provided for in these Rules in relation to the Parties.

    12.3. The processing of the Customer's personal data (if any) is carried out in accordance with the Contractor's Privacy Policy.

    12.4. The Contractor has the right to request Additional information, such as photocopies of identification documents or credit cards, in case of need to verify identity or for fraud prevention purposes. If such additional information is provided to the Contractor, then its use and protection is carried out in accordance with the conditions of clause 12.3. Rules

    12.5. The obligation to keep Confidential Information secret is valid within the validity period of the concluded Agreement and for 5 (Five) years after its termination, unless otherwise separately agreed by the Parties.

    13. Final provisions

    13.1. The agreement, its conclusion and execution are governed by the current legislation of the Russian Federation. All issues not regulated by the Rules or not fully regulated are regulated in accordance with the substantive law of the Russian Federation.

    13.2. Disputes under the Rules and/or the Agreement are resolved through a preliminary complaint procedure. If the Parties fail to reach an agreement, disputes are subject to consideration in court at the location of the Contractor.

    13.3. The parties have the right to use a facsimile reproduction of a signature or a simple electronic signature when concluding an Agreement, placing Orders and Reports, issuing invoices, and sending notifications under the Agreement.

    13.4. It is allowed to exchange documents between the Parties by fax or email. In this case, documents transferred in the manner prescribed by the Rules have full legal force, subject to confirmation of delivery of the message including them to the recipient.

    13.5. When the Parties use e-mail, an electronic document sent using it is considered to be signed by a simple electronic signature of the sender, created using his e-mail address.

    13.6. By agreement of the Parties, electronic documents signed with a simple electronic signature are recognized as equivalent to paper documents signed with a handwritten signature.

    13.7. The recipient of an electronic document is determined by the person who signed such a document by the email address he uses.

    13.8. The rest of the procedure for using a simple electronic signature by the Parties is regulated by the User Agreement.

    13.9. Any notices and documents under the Agreement, unless otherwise provided by the Rules, may be sent by one Party to the other Party: 1) by email a) to the Customer’s email address specified by him when placing the Order or in his Personal Account, from the Contractor’s email address, specified in section 14 of the Rules in the event that the recipient is the Customer, and b) to the Contractor’s email address specified in section 14 of the Rules, from the Customer’s email address specified by him when placing the Order or in his Personal Account; 2) sending an electronic notification to the Customer in the Personal Account; 3) by fax; 4) by mail with acknowledgment of delivery or by courier with confirmation of delivery.

    13.10. If one or more provisions of the Rules or the Agreement are for any reason invalid or unenforceable, such invalidity does not affect the validity of any other provision of the Rules or the Agreement, which remain in force.

    13.11. Without conflicting with the terms of the Rules, the Parties have the right at any time to formalize the concluded Agreement for the provision of Services in the form of a written document expressing the content of the Rules in force at the time of its execution, the Mandatory Documents specified therein and the placed Order.

    14. Details of the Contractor

    Full name: Limited Liability Company "Other Programs"
    Short brand name: LLC "Other Programs"
    OGRN: 1116439002107
    OKPO: 69460821
    Taxpayer Identification Number: 6439076293
    Checkpoint: 643901001
    Bank: Branch No. 8622 of Sberbank of Russia, Saratov
    R/s: 40702810756240002133
    Correspondent account: 30101810500000000649
    BIC: 046311649
    Legal address:
    Mailing address: 413864, Saratov region, Balakovo, st. Saratovskoe highway, 49, room 77
    Telephone: 8 927 11 55 165
    Website: http://dprogram.ru/
    E-mail address: [email protected]

    g. _____________ "___"________ ___ g.

    We refer to___ hereinafter as the “Customer”, represented by ___________________, acting__ on the basis of ___________________, on the one hand, and ___________________, hereinafter referred to as the “Contractor”, represented by ___________________, acting___ on the basis of ___________________, on the other hand, entered into an Agreement on the following:

    1. THE SUBJECT OF THE AGREEMENT

    1.1. The Customer instructs, and the Contractor assumes the obligation to provide the Customer with information about clients (according to the list of services specified in Appendix No. 1) based on the data entered in automated systems, and the Customer undertakes to pay for these services.

    1.2. The Customer and the Contractor exchange information using e-mail, e-mail, telephone, fax, other ____________. Email addresses are indicated additionally.

    2. COST OF WORK AND PAYMENT PROCEDURE

    2.1. For the services provided, which are specified in clause 1.1 of the Agreement, the Customer makes payments to the Contractor in accordance with the protocol for agreeing on the contract price (Appendix No. 2).

    2.2. When concluding an agreement for the first time, the Customer must make an advance payment in the amount of 100% of the planned volume of work under clause 1.1 of this Agreement.

    2.3. The customer undertakes to ensure the constant availability of prepayment for the planned monthly volume of information, but not less than 50% of the average monthly cost of information for the previous ____ months.

    2.4. Payment for the services provided is carried out by the Customer on a monthly basis in accordance with the established form of the act on the work performed specified in clause 1.1 of the Agreement. The Customer makes the payment within ___ banking days after the act is signed by both parties.

    Payment for services is made by transferring funds to the Contractor's bank account.

    2.5. In case of changes in regulations regarding pricing and tax policy, the contract price (Appendix No. 2) may be changed. The Contractor notifies the Customer of changes in the contract price one month before the new price begins.

    2.6. Within ___________ from the date the Customer receives notice of a change in the contract price, the parties enter into an Additional Agreement on a change in the contract price, which is an integral part of this Agreement.

    2.7. Contract prices agreed upon for a month are considered valid until the end of the calendar month.

    2.8. In case of impossibility of performance due to the fault of the Customer, services are subject to payment in full.

    2.9. In the event that the impossibility of performance arose due to circumstances for which neither party is responsible, the Customer shall reimburse the Contractor for the actual expenses incurred.

    3. RESPONSIBILITY OF THE PARTIES

    3.1. For failure to fulfill or improper fulfillment of obligations under this Agreement, the Customer and the Contractor are liable in accordance with the current legislation of the Russian Federation.

    3.2. For late payment of bills, the Customer pays the Contractor a penalty in the amount of ___% of the amount of services provided for each day of delay.

    3.3. The Contractor is not responsible for failures in the functioning of e-mail (otherwise) that arose through no fault of the Contractor.

    3.4. The Contractor is not responsible for distortion of information about clients when entering data into automated systems.

    3.5. The Contractor is not responsible for violation of the integrity or part of the information that is provided to the Customer via open channels communications in accordance with the terms of this Agreement.

    3.6. The Customer and the Contractor undertake to implement anti-virus information protection measures and protection against the spread of aggressive software.

    3.7. The Customer has the right to refuse to fulfill the contract, subject to payment to the Contractor for the expenses actually incurred by him.

    3.8. The Contractor has the right to refuse to fulfill obligations under the contract only if the Customer is fully compensated for losses.

    4. DISPUTE RESOLUTION

    4.1. The parties will strive to resolve all disputes that may arise from this Agreement through negotiations. If these measures do not have an effect, the case is subject to referral to the arbitration court.

    5. FORCE MAJEURE

    5.1. The Parties are released from liability for complete or partial failure to fulfill any of the obligations under the Agreement if this failure was a consequence of force majeure circumstances, namely: flood, fire, earthquake, war, revolution, epidemic, embargo - or prohibitions of competent government bodies and changes in the current legislation that arose after the signing of this Agreement and which the parties could not foresee or prevent by reasonable measures. In this case, the deadline for fulfilling obligations under the Agreement is postponed in proportion to the time during which such circumstances and their consequences existed.

    5.2. The party for which it is impossible to fulfill its obligations under the Agreement is obliged to immediately notify the other party of the occurrence and termination of the above circumstances. Untimely notification of force majeure circumstances deprives the relevant party of the right to refer to them in the future.

    5.3. Proper evidence of the existence of the above circumstances and their duration will be _____________________________________.

    (acts of competent authorities)

    5.4. If the circumstances and their consequences last more than ___ months, then each of the parties will have the right to cancel the Agreement in whole or in part, and in that case, neither party will have the right to demand compensation from the other party for possible losses.

    6. TERM OF THE AGREEMENT

    6.1. The validity period of this Agreement is set from "___"________ ___ to "___"________ ___. The Agreement is automatically extended for next year, unless either party declares termination of the Agreement at least one month before the expiration of the Agreement.

    6.2. The parties have the right to terminate the Agreement in case of violation of its terms in the manner prescribed by the current legislation of the Russian Federation. In this case, the parties undertake to inform in writing of their intention, indicating the reasons for termination of the Agreement. Such a message must be sent to the other Party no later than one month before the date of termination of the Agreement.

    6.3. Additions and changes to this Agreement are considered valid if they are made in writing and signed by both parties.

    7. FINAL PROVISIONS

    7.1. The parties are required to immediately notify each other of changes in address or bank account.

    7.2. All annexes to this agreement are an integral part of it.

    7.3. In all other respects that are not provided for in this agreement, the parties are guided by the current legislation of the Russian Federation.

    7.4. This agreement has been drawn up in two copies having equal legal force, one for each of the parties.

    7.5. Applications:

    1. List of information services provided (Appendix No. 1).

    2. Protocol of agreement on the contract price (Appendix No. 2).

    8. LEGAL ADDRESSES OF THE PARTIES

    8.1. PERFORMER: __________________________________________

    CUSTOMER: _________________________________________________

    __________________________________________________________.

    CONTRACTOR: CUSTOMER: _______________________ ________________________ _______________________ ________________________ _______________________ ________________________ M.P. M.P.