The profession of “sales agent” appeared in our country relatively recently, but its popularity can be assessed by the number of advertisements in newspapers and vacancies for this position. Who is a sales representative, and what features of the profession will you have to face in the process of work?

Sales agent - all information about the profession

A field worker is an intermediary between the manufacturer of a product and the owner of a retail outlet. He is entrusted with a lot of responsibilities, but the goal is one - to talk about the product in such a way as to sell it.

Mobile Agent Responsibilities

1. Communication with owners of retail outlets - large shopping centers, shops and small stalls.
2. Receiving and processing orders for the supply of products.
3. The expansion of the customer base.
4. Financial control of transactions.
5. Information support for clients – potential and existing.
6. Monitor compliance with the terms of the agreement - the product must be in the best place in the store.
7. Work with documentation - drawing up contracts and reconciling acts.

Advantages and disadvantages of the profession

1. Feeling of freedom.

Trading agent spends most of his working time on the road and communicating with people; he does not need to sit in the office. However, mobile representatives who have to work in multiple locations populated areas, are more limited in time.

2. Decent income.

The result will live up to expectations if you purposefully improve and follow the plan every day. The amount of income always depends only on the individual efforts and professionalism of the agent.

3. Constant movement.

Working as a mobile agent, a person gets the opportunity to move forward not only physically, but also to improve himself. Monotonous activities in the office cause a feeling of hopelessness; a sales agent is always active and developing.

4. Flexible work schedule and distance from management.

The specialist determines the workload of the working day independently; management does not control the movements of the traveling salesman. The main thing to remember is that wage is directly proportional to the effort applied.

As for the shortcomings, there are not many of them. The profession requires a person to have professionalism and knowledge in many areas, a sales agent at the same time:

• driver;
• collector;
• accountant;
• consultant;
• psychologist.

You have to work in any weather, with people who are not always friendly, regularly attend training, and study large amounts of information about products.

Required professional qualities

The profession is undoubtedly not for a modest silent person who is not known for his sociability. The position of sales representative must be filled by a person with a number of qualities:

1. talent for sales - you either have it or you don’t, the art of selling can only be developed and brought to perfection, but there must be an innate predisposition to such work;
2. talkativeness - a minimum amount of time is allotted for getting to know a store representative, during which you need to make a good impression, present the products and place an order;
3. discipline - the level of income and success at work depend on the ability to plan a working day, because in one working day you need to solve many problems;
4. conflict-free – you have to communicate with completely different people and you need to be able to find a special approach to everyone.

Note: It is important to be able to let a random insult pass by and not react to it. At the same time, it is necessary to be able to delicately but confidently confront the offender and maintain good, business relationship(if the job requires it).

Where can I work?

All areas of trade require field workers, because you need to sell food, household chemicals, clothes, shoes and toys, equipment and household items. Each product group has certain properties, for example:

• drinks and ice cream are seasonal goods that will bring profit only in the summer;
• household chemicals and clothing are out-of-season goods.

1. It is preferable to work directly with the manufacturing company. Such mobile agents are provided with:

• good income, which does not depend on the season of the year;
• transport provided by the company;
• corporate mobile communications;
• health insurance.

2. Working with a distributor involves studying large quantity sheets with a list of products, the composition of the product, its qualities and features, the availability of a personal car. In this case, the salary will be slightly less.

3. The easiest option is to work as a mobile agent in large supermarket chains. In this case, there are fewer responsibilities and more orders, which is reflected in the amount of bonuses.

Career prospects

It is wrong to think that a sales agent is the pinnacle of a career. With maximum effort, after just six months you can become an instructor, brand manager or supervisor. Don’t stop there, improve, show your talents and complete your tasks efficiently and responsibly. In this case, your efforts will be rewarded with a promotion. Working as a sales agent is difficult, but the financial result and the moral satisfaction gained from daily victories over oneself are worth the effort.

Complies with the requirements of the document - "DIRECTORY OF QUALIFICATIONAL CHARACTERISTICS OF WORKER PROFESSIONS. Issue 1. Worker professions that are common to all types economic activity", which was approved by order of the Ministry of Labor and Social Policy of Ukraine dated December 29, 2004 N 336.
The document status is "valid".

Preface

0.1. The document comes into force from the moment of approval.

0.2. Document developer: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _.

0.3. The document has been approved: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _.

0.4. Periodic verification of this document is carried out at intervals not exceeding 3 years.

1. General Provisions

1.1. The position "Trading Agent" belongs to the category "Specialists".

1.2. Qualification requirements - basic or incomplete higher education relevant field of study (bachelor or junior specialist). No work experience requirements.

1.3. Knows and applies in practice:
- regulations, regulations, instructions, other guidance materials and regulations regulating the organization of marketing and sale of goods, provision of services;
- basics of financial, economic, tax and labor legislation;
- progressive forms and methods of trade and sales;
- development prospects and needs of the industry, enterprise, institution, organization that are potential buyers (customers) of manufactured products and services provided;
- procedure for concluding sales and purchase agreements and registration necessary documents;
- conditions for concluding commercial transactions and methods of bringing goods (services) to consumers;
- current price lists;
- conditions of the domestic and foreign markets;
- assortment, nomenclature and standard size of goods, rules for deciphering codes, articles and labeling;
- requirements of standards and technical specifications to the quality of goods (services), their main properties, quality and consumer characteristics;
- addresses of potential buyers (customers);
- advanced domestic and Foreign experience organization of sales of goods and services to the population;
- fundamentals of psychology, economics and labor organization;
- basics of labor legislation.

1.4. A trading agent is appointed to a position and dismissed from a position by order of the organization (enterprise/institution).

1.5. The trading agent reports directly to _ _ _ _ _ _ _ _ _ _ .

1.6. The trading agent supervises the work of _ _ _ _ _ _ _ _ _ _ .

1.7. During his absence, a trading agent is replaced by a person appointed in accordance with the established procedure, who acquires the appropriate rights and is responsible for the proper performance of the duties assigned to him.

2. Characteristics of work, tasks and job responsibilities

2.1. Negotiates the conclusion of purchase and sale transactions, concludes purchase and sale transactions on his own behalf or on behalf of another person who represents on the basis of an agreement governing the relationship between them.

2.2. Concludes purchase and sale transactions as a sales agent with simple rights or sales agent with exclusive rights.

2.3. Performs the functions of a guarantor for the fulfillment of obligations arising from agreements concluded by him, compensating possible losses in case of failure to fulfill his obligations due to insolvency or other circumstances beyond his control.

2.4. Purchases and sells goods (services) on its own behalf and at its own expense, becoming the owner of the goods being sold at the time of concluding the agreement.

2.5. Based on a study of market conditions for goods (services), it carries out work to identify and record potential buyers (customers) for manufactured products and services that are provided, and organizes their advertising.

2.6. Analyzes the state and trends in population demand, studies the needs of buyers (customers), advises on the technical and consumer characteristics of goods (services) that help meet the needs of buyers (customers).

2.7. Performs work to introduce progressive trading methods.

2.8. Sets prices for goods (services) and determines the conditions for their marketing (sale) and provision of services.

2.9. Draws up purchase and sale agreements and monitors their implementation.

2.10. Organizes delivery of purchased products and provision of services.

2.11. Controls the payment by buyers (customers) of invoices to manufacturers of products or services.

2.12. Keeps records of buyers' (customers') claims regarding the implementation of sales contracts.

2.13. Identifies the causes of violation of contract terms and takes measures to eliminate and prevent them.

2.14. Ensures the safety of completed documentation under sales and purchase agreements.

2.15. Knows, understands and applies current regulations relating to his activities.

2.16. Knows and complies with the requirements of regulations on labor protection and environment, complies with the standards, methods and techniques of safe work performance.

3. Rights

3.1. The trading agent has the right to take actions to prevent and eliminate cases of any violations or inconsistencies.

3.2. A trading agent has the right to receive all social guarantees provided for by law.

3.3. The trading agent has the right to demand assistance in the execution of his job responsibilities and exercise of rights.

3.4. A trading agent has the right to demand the creation of organizational and technical conditions necessary for the performance of official duties and the provision necessary equipment and inventory.

3.5. A trading agent has the right to familiarize himself with draft documents relating to his activities.

3.6. A trading agent has the right to request and receive documents, materials and information necessary to fulfill his official duties and management orders.

3.7. A trading agent has the right to improve his professional qualifications.

3.8. A trading agent has the right to report all violations and inconsistencies identified in the course of its activities and make proposals for their elimination.

3.9. A commercial agent has the right to familiarize himself with documents defining the rights and responsibilities of his position, and criteria for assessing the quality of performance of official duties.

4. Responsibility

4.1. The trading agent is responsible for failure to fulfill or untimely fulfillment of the requirements of this job description obligations and (or) non-use of granted rights.

4.2. The trading agent is responsible for failure to comply with internal labor regulations, labor protection, safety regulations, industrial sanitation and fire protection.

4.3. A trading agent is responsible for disclosing information about an organization (enterprise/institution) that is a trade secret.

4.4. The trading agent is responsible for non-fulfillment or improper fulfillment of the requirements of internal regulatory documents of the organization (enterprise/institution) and legal orders of management.

4.5. The trading agent is responsible for offenses committed in the course of his activities, within the limits established by the current administrative, criminal and civil legislation.

4.6. The trading agent is responsible for causing material damage to the organization (enterprise/institution) within the limits established by the current administrative, criminal and civil legislation.

4.7. The trading agent is responsible for the unlawful use of the granted official powers, as well as their use for personal purposes.

Carry out work to introduce progressive trading methods. 3.8. Set prices for goods (services) and determine the conditions for their marketing (sale) and provision of services. 3.9. Draw up purchase and sale agreements and monitor their implementation. 3.10. Organize the delivery of purchased products and provision of services. 3.11. Control the payment by buyers (customers) of invoices to manufacturers of products or providers of services. 3.12. Keep records of buyers' (customers') claims regarding the execution of purchase and sale agreements. 3.13. Identify the causes of violation of contract terms, take measures to eliminate and prevent them. 3.14. Ensure the safety of completed documentation under sales and purchase agreements. IV. Rights The trading agent has the right: 4.1. Get acquainted with the draft decisions of the enterprise management regarding its activities. 4.2.

Job description of a sales agent

Education* secondary vocational (economic) 2.2 work experience without requirements for work experience 2.3 knowledge Regulatory legal acts, regulations, instructions, other guidance materials and normative documents governing the organization of marketing and sale of goods, provision of services. Fundamentals of financial, economic, tax and labor legislation. Progressive forms and methods of trade and sales. Development prospects and needs of the industry, enterprise, institution, organization that are potential buyers (customers) of manufactured products and services provided.

The procedure for concluding sales and purchase agreements and preparing the necessary documents. Conditions for concluding commercial transactions and methods of bringing goods (services) to consumers. Price tags and price lists. Conditions of the domestic and foreign markets.

Sales agent: activities and responsibilities

Inaccurate information about the status of the work. 4.3. Failure to comply with orders, instructions and instructions from the head of the Organization. 4.4. Failure to take measures to suppress identified violations of safety regulations, fire safety and other rules that pose a threat to the activities of the Organization and its employees.

4.5. Failure to ensure compliance with labor discipline. 5. WORKING CONDITIONS 5.1. The working hours of a trading agent are determined in accordance with the Internal Labor Regulations established in the Organization. 5.2. Due to production needs, the sales agent is required to travel to business trips(incl.
local significance). 6. RIGHT OF SIGNATURE 6.1. To ensure his activities, a trading agent is given the right to sign organizational and administrative documents on issues included in his functional responsibilities.

Trading agent

This must be taken into account when building interaction.

Profession sales agent

Attention

Such activities are not recommended for persons with cardiovascular pathologies or chronic diseases musculoskeletal system, central nervous system, mental disorders, hearing, vision and speech defects. Conclusion Sales agent services are becoming increasingly in demand today. At the same time, there are no priorities regarding gender.

As employers themselves note, both have both disadvantages and advantages. For example, girls, as a rule, are less creative, but have a serious approach to work. Young men, on the contrary, more often use creativity, but are often lazy. Professional risks include financial liability.

Job description of a sales agent

During the period of temporary absence of a trading agent, his duties are assigned to. 2. FUNCTIONAL RESPONSIBILITIES A trading agent carries out the following duties: Negotiates the conclusion of purchase and sale transactions, concludes purchase and sale transactions on his own behalf or on the basis of another person represented by him on the basis of an agreement governing the relationship between them. Conducts purchase and sale transactions as a sales agent with simple rights or a sales agent with exclusive rights.
Performs the functions of a guarantor for the fulfillment of obligations arising from transactions concluded by him, compensating for possible losses in the event of failure to fulfill his obligations, due to insolvency or other circumstances depending on him. Carry out the purchase and sale of goods (services) on his own behalf and at his own expense, being the owner of the goods being sold at the time of conclusion of transactions.

Job Descriptions

Rights The sales agent has the right:

1. Get acquainted with draft decisions of the enterprise management concerning its activities.
2. Request personally or on behalf of the immediate supervisor from heads of departments of the enterprise and specialists information and documents necessary to perform his job duties.
3. Submit proposals for improvement of work related to the responsibilities provided for in these instructions for consideration by management.
4. Within your competence, inform your to the immediate supervisor about all shortcomings identified in the course of its activities and make proposals for their elimination.
5. Demand that the management of the enterprise provide assistance in the performance of its official duties and rights.

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Performs the functions of a guarantor for the fulfillment of obligations arising from transactions concluded by him, compensating for possible losses in the event of failure to fulfill his obligations, due to insolvency or other circumstances depending on him. 3.12. Based on a study of market conditions for goods (services), it carries out work to identify and record potential buyers (customers) for manufactured products and services provided, and organizes their advertising. 3.13. They set prices for goods (services) and determine the conditions for their marketing (sale) and provision of services. 3.14. Organizes delivery of purchased products and provision of services. 3.15. Carries out work to introduce progressive trading methods. IV. Rights The trading agent has the right: 4.1.

Sales Agent Responsibilities

The sales agent must know how to place products on shelves so that they arouse consumer interest.

• End of the visit. At this stage, the necessary documentation is drawn up, the details of cooperation are clarified, the terms and form of delivery, and the payment procedure are agreed upon.
• Analysis. It includes an assessment of the amount of time spent on the visit, the level of achievement of set goals (scope of the contract), and other things.
  Based on the analysis, goals are set for the next visit to the outlet.
Automation Within a few recent years companies that rely on the work of sales agents establish a close relationship between them and their own managers. The main equipment in this case is a laptop computer or mobile terminal.

Sales agent responsibilities resume

A sales agent is a seller who enters into contracts with retail outlets and enterprises: collects orders, monitors the availability of balances, controls and is responsible for the timely execution of mutual settlements. The position of a sales agent can be considered as an intermediary between the manufacturing company and the end buyer. He must become thoroughly familiar with the range of goods and services of the outlet in order to make correct calculations in the future. required quantity the product he sells.

Places of work The profession of a sales agent is in demand in distribution companies and wholesale companies that supply goods to retail outlets. History of the profession In the past, the duties of a sales agent were performed by merchants and wholesalers; they appeared along with the emergence of trade relations between people. The active development of the profession occurred in the middle of the 19th century.

Sales Representative Responsibilities

Sets prices for goods (services) and determines the conditions for their marketing (sale) and provision of services.

• Draws up purchase and sale agreements and monitors their implementation.
• Organizes delivery of purchased products and provision of services.
• Controls the payment by buyers (customers) of invoices to manufacturers of products or services, and keeps records of claims from buyers (customers) regarding the execution of sales contracts.
• Identifies the causes of violations of contract terms and takes measures to eliminate and prevent them.
• Ensures the safety of completed documentation under sales and purchase agreements.
III.

Download job description
trading agent(.doc, 81KB)

I. General provisions

1. A sales agent belongs to the category of technical performers.
2. A person who has a secondary vocational (economic) education without requirements for work experience or secondary vocational education and special training according to an established program without requirements for work experience is appointed to the position of a sales agent.
3. Appointment to the position of a sales agent and dismissal from it are made by order of the director of the enterprise.
4. The sales agent must know:
   • 4.1. Regulatory legal acts, regulations, instructions, other guidance materials and normative documents regulating the organization of marketing and sale of goods and provision of services.
   • 4.2. Fundamentals of financial, economic, tax and labor legislation.
   • 4.3. Progressive forms and methods of trade and sales.
   • 4.4. Development prospects and needs of the industry, enterprise, institution, organization that are potential buyers (customers) of manufactured products and services provided.
   • 4.5. The procedure for concluding sales and purchase agreements and preparing the necessary documents.
   • 4.6. Conditions for concluding commercial transactions and methods of bringing goods (services) to consumers.
   • 4.7. Price tags and price lists.
   • 4.8. Conditions of the domestic and foreign markets.
   • 4.9. Assortment and standard size of goods, rules for deciphering codes, articles and labeling.
   • 4.10. Requirements of standards and technical conditions for the quality of goods (services), their main properties, quality and consumer characteristics.
   • 4.11. Addresses of potential buyers (customers).
   • 4.12. Advanced domestic and foreign experience in organizing the sale of goods and servicing the population.
   • 4.13. Fundamentals of psychology, economics and labor organization.
   • 4.14. Internal labor regulations.
   • 4.15. Labor protection rules and regulations.
5. The sales agent reports directly to ____________________________.
6. During the absence of a sales agent (vacation, illness, etc.), his duties are performed by a person appointed in the prescribed manner. This person acquires the corresponding rights and is responsible for their proper execution.

II. Job responsibilities

Trading agent:

1. Negotiates the conclusion of purchase and sale transactions, concludes purchase and sale transactions on his own behalf or on another person represented by him on the basis of an agreement regulating the relationship between them.
2. Conducts purchase and sale transactions as a sales agent with simple rights or a sales agent with exclusive rights.
3. Performs the functions of a guarantor for the fulfillment of obligations arising from transactions concluded by him, compensating for possible losses in the event of failure to fulfill his obligations, due to insolvency or other circumstances depending on him.
4. Carry out the purchase and sale of goods (services) on his own behalf and at his own expense, being the owner of the goods being sold at the time of conclusion of transactions.
5. Based on a study of market conditions for goods (services), it carries out work to identify and record potential buyers (customers) for manufactured products and services provided, and organizes their advertising.
6. Analyzes the state and trends in population demand, studies the needs of buyers (customers), advises on the technical and consumer characteristics of goods (services) that help meet the needs of buyers (customers).
7. Carries out work to introduce progressive trading methods. Sets prices for goods (services) and determines the conditions for their marketing (sale) and provision of services.
8. Draws up purchase and sale agreements and monitors their implementation.
9. Organizes delivery of purchased products and provision of services.
10. Controls the payment by buyers (customers) of invoices to manufacturers of products or services, and keeps records of claims from buyers (customers) regarding the execution of sales contracts.
11. Identifies the causes of violations of contract terms and takes measures to eliminate and prevent them.
12. Ensures the safety of completed documentation under sales and purchase agreements.

III. Rights

The sales agent has the right:

1. Get acquainted with draft decisions of the enterprise management concerning its activities.
2. Request personally or on behalf of the immediate supervisor from heads of departments of the enterprise and specialists information and documents necessary to perform his job duties.
3. Submit proposals for improvement of work related to the responsibilities provided for in these instructions for consideration by management.
4. Within your competence, inform your immediate supervisor about all shortcomings identified in the course of your activities and make proposals for their elimination.
5. Demand that the management of the enterprise provide assistance in the performance of its official duties and rights.

IV. Responsibility

The sales agent is responsible for:

1. For improper performance or failure to fulfill one’s official duties as provided for in this job description - within the limits determined by the current labor legislation Russian Federation.
2. For offenses committed in the course of carrying out their activities - within the limits determined by the current administrative, criminal and civil legislation of the Russian Federation.
3. For causing material damage - within the limits determined by the current labor and civil legislation of the Russian Federation.

A sales agent, representing the interests of a manufacturing company or distribution company, is responsible for promoting products and their purchase by end users.

Wage

20,000–50,000 rub. (rabota.yandex.ru)

Place of work

The profession of a sales agent is represented in almost all companies engaged in wholesale or retail trade.

Responsibilities

The main responsibility of a sales agent is to promote the products of the company for which he works. Specialist visits outlets or enterprises in need of a particular product, collects applications or offers to purchase products.

In the event of a successful transaction, the sales agent concludes a purchase and sale agreement, monitors the fulfillment of contractual obligations, ensures the delivery of products, and monitors payment deadlines. Sometimes an agent, performing the functions of a merchandiser, monitors the display of goods on the shelves in a store.

The sales agent analyzes demand, keeps records of customer complaints, and transmits information to the company’s marketing department.

Important qualities

The work of a sales agent requires communication skills, energy, mobility, active life position, charisma and persuasive skills.

Reviews about the profession

“He must be sociable and easy to talk to. Must be responsible and honest - the representative must fulfill the promises he made to clients and management, otherwise problems may arise. And it must certainly be active - after all, agents have to not only move a lot in space, but also keep a large amount of information in their heads.”

Yanina Rekut,
Head of Sales Department at Uniton, Kaliningrad.

Stereotypes, humor

“A good sales agent is one who is able to talk a client into ruin.”

Robert Orben, as edited by D. Pashkov: “A good sales agent is able to sell three pairs of gloves to the Venus de Milo.”

Chinese proverb: “He who cannot smile should not engage in trade.”

Education

To become a sales agent, you need to master the basics of the profession in special courses. In the future, it is necessary to attend professional trainings and seminars.