Hot water in the housing and communal services receipt. The formula for calculating water heating in the housing and communal services receipt. How is the charge for hot water supply calculated? What is DHW heating? Is there a certain tariff for water heating and hot water supply services?

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Preparation hot water using in-house engineering systems(AND SO ON) apartment building(in the absence of centralized hot water preparation in the apartment building).
The amount of payment for hot water supply (DHW) is calculated based on the readings of household metering devices and the corresponding tariffs for cold water and consumed Gcal used to prepare hot water. At the same time, the costs of maintaining and repairing in-house engineering systems and electricity used for preparing hot water are included in the fee for maintaining and repairing residential premises.


Individual heating unit of our house (ITP)

Payment for heating and cooking apartment building hot water on the basis of Russian Federation Regulations dated 05/06/2011 No. 354

Rules for the provision of utility services to owners and users of premises in apartment buildings and residential buildings, approved by Government resolution Russian Federation dated May 6, 2011 No. 354, hereinafter referred to as the Rules. For ease of typing in a text editor, the formulas used are slightly modified and specified in comparison with their writing in the Rules, which does not change their meaning in any way.

For a clear understanding: in accordance with paragraph 2 of the Rules, “non-residential premises in an apartment building” are premises in an apartment building that are not residential premises and common property owners of premises in an apartment building. For example, a store, a sewing studio, office space any organization, etc. The calculation of fees for such premises is, as a rule, similar to the calculation for residential premises (apartment). If there are differences in calculations, they will be discussed separately.

Calculation and distribution of fees in accordance with clause 50 of the Rules between consumers living in the room (rooms) communal apartments MKD is carried out according to formulas 7, 8, 16, 19 and 21 of Appendix No. 2 to the Rules and will not be considered in this case.

I describe the calculations using the example of my own apartment building (hereinafter - MKD), which is equipped with the following metering devices:

1) collective (common house) installed in the heating unit of the MKD (hereinafter referred to as ODPU):

A) to determine the total volume (quantity) of thermal energy used for the utility service “heating” and heating water for the utility service “hot water supply”, the temperature of the coolant in the supply and return pipelines at the boundary of operational responsibility (hereinafter referred to as ODPUte);

B) to determine the volume (quantity) of thermal energy used for the public service “hot water supply” (hereinafter - ODPUte-gv);

C) to determine the volume of water used for the public service “hot water supply” (hereinafter referred to as ODPUgv);

2) individual, installed in each residential (apartment) and non-residential premises (hereinafter - IPU):

A) to determine the volume (quantity) of thermal energy used for the utility service “heating” (hereinafter referred to as IPUte);

B) to determine the volume of hot water used for the public service “hot water supply” (hereinafter referred to as IPUgv).

Supplied from city heating networks to the house thermal energy divided into two parts and using equipment heating point used:
for preparing coolant circulating in the MKD heating system closed type;
for preparing hot water circulating in the open type MKD hot water supply system.

In this case, the coolant itself, supplied from city heating networks, is not taken away, but only the thermal energy contained in it is used.

In accordance with clause 40 of the Rules, the consumer of utility services for heating and (or) hot water supply, produced and provided by the contractor to the consumer in the absence of centralized heating and (or) hot water supply, pays a total fee for such utility service, calculated in accordance with paragraph 54 of the Rules. Namely, it should include both the payment for utility services provided to the consumer in residential or non-residential premises, and the payment for utility services provided for general house needs.

Consequently, in this case, consumers should be charged in the payment document for utility services “heating” and “hot water supply” without dividing into individual consumption and consumption for general household needs.

In accordance with clause 54 of the Rules, consumers of each residential (apartment) and non-residential premises must pay the contractor for the amounts used during the billing period utility resources, namely the thermal energy provided for the heating utility service, and the thermal energy and cold water provided for the hot water supply utility service.

When determining the amount of payment by consumers of each residential (apartment) and non-residential premises for the utility service “heating”, the volume of thermal energy used only for heating is distributed among all residential and non-residential premises in an apartment building in proportion to the size of the total area of ​​residential or residential premises owned (in use) by each consumer non-residential premises in an apartment building in accordance with formula 18 of Appendix No. 2 to the Rules:

Po-i = Vte-o-d x (Si / Sd) x Tte

The amount of payment by consumers of each residential (apartment) or non-residential premises for the utility service “heating” (Po-i, rub.) is determined as the product of three components:

The volume (quantity) of thermal energy used during the billing period in the production of the utility service “heating” and defined as the difference between the measured amount of thermal energy ODPUte and ODPUte-gv (Vte-o-d, Gcal);

The ratio of the total area of ​​the i-th residential premises (apartment) or non-residential premises in an apartment building (Si, sq.m) to the total area of ​​all residential premises (apartments) and non-residential premises in MKD (Sd, sq.m);

Tariff for thermal energy established in accordance with the legislation of the Russian Federation (Tte, rub./Gcal).

When determining the amount of payment by consumers of each residential (apartment) or non-residential premises for the utility service “hot water supply”, the cost cold water and the cost of thermal energy used to heat cold water in the production of public services for hot water supply, distributed to each residential and non-residential premises in proportion to the volume of hot water consumed during the billing period in a specific residential or non-residential premises and is calculated according to formula 20 of Appendix No. 2 to the Rules :

Rgv-i = Vgv-i x Txv + Vte-gv-d x (Vgv-i / Sum Vgv-i) x Tte

___________
Sum- mathematical sign “sum”.

The amount of payment by consumers of each residential (apartment) or non-residential premises for the utility service “hot water supply” (Ргв-i, rub.) is determined as the sum of two components:

The product of the volume of hot water consumed by the consumer for each residential (apartment) or non-residential premises, determined for the billing period IPUgv (Vgv-i, cubic m), and the tariff for cold water established in accordance with the legislation of the Russian Federation (Tkhv, rub./cub.m .m);

The product of the volume (quantity) of thermal energy used during the billing period for heating cold water, determined by ODPUte-gv (Vte-gv-d, Gcal), the ratio of the volume of hot water consumed by the consumer for each residential (apartment) or non-residential premises, determined for the billing period IPUgv (Vgv-i, cubic m) to the total volume of hot water consumed by consumers of all residential (apartments) and non-residential premises, determined for the billing period IPUgv (SumVgv-i, cubic m), and the tariff for thermal energy established in accordance with the legislation of the Russian Federation (Te, rub./Gcal).

Direct-flow water supply is a system consisting of pumping station and pipe outlets. Recirculating water supply is more than economical option, because it uses fewer resources. The concept of heating cold water for domestic hot water means heating cold water to obtain hot water supply. An additional line has appeared in receipts for payment for this service. It is necessary to understand in detail how legal the charges are.

Preheating cold water for domestic hot water means heating cold water to produce hot water supply.

All services in receipts are regulated by Article 154 of the Housing Code. Cold water supply means cold water supply, and DHW supply means hot water supply.

Residential and industrial premises must be provided at the optimal temperature.

According to accepted standards, values ​​should be in the range of +50-60 °C.

Operators adjust readings depending on conditions environment. For heating, central and autonomous systems are used. Users central water supply pay for the implementation DHW heating. Off-grid residents pay for gas and electricity.

Expert opinion

Mironova Anna Sergeevna

The cold water heating service includes several parameters. There are dead-end and looped boiler rooms that ensure the operation of the entire system. Trouble-free operation provided with equipment and optimal conditions work.

The receipt includes the following for the DHW service:

  • Heating of water using equipment in boiler rooms and supplying it to the finished consumer.
  • Carrying out preventative work for maintenance of systems and mechanisms of heating equipment. Planned work and repair of routes in hot water supply networks.
  • Restoring the operation of boiler rooms around the clock. DHW is supplied on an ongoing basis, but in summer the power is used sparingly.

Accordingly, payment is made for heat and water.

Residents faced with systematic temperature losses are forced to burn their own water using a boiler and other automatic devices. The DHW service also remains on their receipts. To understand this situation, you need to turn to the legislation.

Thermal energy and heating in risers, as well as in heated towel rails, were not paid for until 2013.

Since 2013, Resolution No. 406 was adopted. It is based on the decision that users of the central system must pay their bills on time on two counts. The two-component tariff in receipts implies thermal energy for water heating and cold water supply. In heating systems of a residential building, there are energy losses that are taken into account when creating standards.

Thermal energy and heating in risers, as well as in heated towel rails, were not paid for until 2013. Heat consumption was all year round. Consumers paid only for the cubic meters of water they used, which was calculated using a coefficient.

To get out of this situation, the readings were divided into two components, and Additional services in the receipt for hot water supply.

At this time, payments for heating began to be charged only from April to October. The consumer now knows what bills are paid for. Starting from 2020, it is planned to approve consumption standards. There will be an additional charge for overspending.

Water heating equipment

Water for premises in an apartment building is heated using equipment in the boiler room. Professional installations include several DHW modules that ensure high-quality delivery of services to the consumer.

Main characteristics:

  • amount of fuel used;
  • thermal power of equipment;
  • maximum pressure in the system;
  • heated water temperature;
  • terms of use of the system.

Boiler equipment is selected depending on the rules and established standards.

Boiler equipment is divided into categories I and II. It is selected depending on the rules and established standards. When working, accuracy in measurements and work is important.

Standard system includes:

  • piping system;
  • boiler equipment;
  • pumping systems;
  • wastewater treatment plants;
  • gas equipment.

The operation of heating networks and heat supply is ensured by high-quality equipment. When systems fail, the service organization must promptly correct the failure. The hot water supply must be at on a regular basis. Additional maintenance fees for apartment building property may apply.

Expert opinion

Mironova Anna Sergeevna

Generalist lawyer. Specializes in family issues, civil, criminal and housing law

An alternative option for heating hot water is the use of automatic boilers. But because of this, the consumer will have to pay for gas and electricity. The double payment option is not profitable.

Cold water is calculated simply, according to consumption, at established tariffs. The cost of thermal energy resulting from mechanical vibrations is calculated taking into account the rules and regulations.

Components of the service:

  • Established tariffs for the generation of thermal energy.
  • Possible costs for servicing complexes and systems.
  • Energy losses in pipelines during transportation.
  • The cost of services for delivering water to the consumer.

Payment for hot water supply is based on water consumption in m3. The readings of an individual apartment are taken into account, as well as values ​​for general needs. It is customary to multiply the total consumption on the meter by specific values. The resulting values ​​are multiplied by the tariff. In the receipt, calculations are made automatically. In order to check the work of housing and communal services or a service organization, you can independently obtain the values.

Hot water supply is an expensive service on the bill.

How to make your own calculation

Hot water supply is an expensive service on the bill. For high-quality supply of hot water, specialized equipment and its maintenance are required. To independently calculate the costs of domestic hot water, you need to take into account the rules and know all the components. First of all, you need to find out the tariff for thermal energy.

Dependence on metering devices:

  • If there is a meter, the coefficient for heating water is taken from its readings.
  • In the absence of metering devices, standard standard values ​​are accepted.

Energy for heating for the needs of the house is proportionally divided among all owners, depending on the area of ​​the premises. Standard values ​​are used in the absence of a common meter.

  • Q – total volume of thermal energy;
  • Vtot. – volume consumed for heating;
  • Vind. – individual volume for each apartment.
  • V – total volume of water consumption;
  • N – standard values ​​for consumption.

The results of calculating DHW depend on the cost of the elements in the formula, the presence of meters, and the type of heating supply to the house. It is better to take readings from communal meters with the person responsible for the house and a representative of the service organization.

Complaint due to incorrect calculation of receipt

After receiving discrepancies in the DHW data, first of all, they contact the organization providing the services. If they refuse to return the difference after an oral request, then the claim must be submitted in writing. An application is submitted to the General Director.

Sample application to the Criminal Code regarding the procedure for calculating rent.

You can leave the paper in person at the reception or send by registered mail with confirmation of receipt. The response must be received in writing no more than 13 days from the date of receipt.

The management company should not ignore the request, but there are cases when a response is not received within the established time frame. Also, in case of refusal, they file an appeal to the court or prosecutor's office. The basis will be Article 395 of the Civil Code. An application to the administration is also in an effective way solve the problem of. The supplier must fully reimburse the costs caused by the calculation error.

You need to be patient, because it takes time to resolve the issue of recalculating the values ​​for DHW.

The decision can be appealed and additionally contact Rospotrebnadzor.

There are reasons, because the service is not supplied in full, and the readings are erroneous.

Results

Water heating is an important service provided by the service organization. Payment is made in accordance with the law on hot water supply. The calculation is carried out automatically, but each consumer can check the received calculations. In case of an error, the difference must be compensated by recalculation. An additional column will appear on the receipt.

By order of the Committee on Tariffs and Prices of the Moscow Region dated December 13, 2014 No. 149-R “On setting tariffs for hot water for 2015”, a two-component tariff for hot water was approved on the basis of Resolution of the Russian Federation dated May 13, 2013 No. 406 “On state regulation of tariffs in in the field of water supply and sanitation." The procedure for calculating and paying fees for utility services is defined in the Rules for the provision of utility services, approved by Decree of the Government of the Russian Federation No. 354. Accordingly, the procedure for calculating payments for hot water has been changed. Now the fee for 1 cubic meter of hot water consists of two components:

First- fee for 1 cubic meter of cold water.

Second- payment for thermal energy that was spent on heating 1 cubic meter of cold water.

The cold water component is the volume of cold water (CW) for hot water supply needs. If there are individual metering devices (meters), this component is determined - according to the readings of the hot water metering device (DHW), in the absence of an individual metering device - according to the standard, i.e. 3.5 cubic meters per 1 person. per month.

From January 1, 2015, residents apartment buildings in the city of Lyubertsy, which are equipped with common house metering devices, charges for payment for hot water are made according to a two-component tariff: the cold water component for DHW and the thermal energy component for DHW.

Payment for hot water for residents of the house must also be made according to a two-part tariff. The house is equipped with common house hot water metering devices. Payment for hot water from 07/01/2015 must be calculated according to the current two-component tariff: the cold water component for DHW (at a tariff of 33.28 rubles / cubic meter) and the thermal energy (TE) component for DHW at a tariff of 2141.46 rubles ./Gcal.

In receipts for payment for housing and communal services from July 1, 2015, “Hot water supply” is indicated in two lines:

Cold water supply for hot water supply - the volume of cold water (cold water supply) for hot water supply needs;

TE for hot water supply - thermal energy spent on heating 1 cubic meter of cold water.

The readings of a common house meter - the amount of hot water for the current month and the amount of thermal energy consumed in the current month for circulation and heating of the specified amount of water are shown on back side receipts, for example, are as follows:

1089.079 cu.m. m. - PV for hot water supply (physical water for hot water supply);

110.732 Gcal. - TE for hot water supply (thermal energy for hot water supply).

The actual amount of thermal energy that is spent on heating 1 cubic meter of cold water for a home is determined based on the total volume of thermal energy to the total volume of hot water for the current month, which is:

= TE for DHW / PV for DHW = 110.732 Gcal. / 1089.079 cu.m. m. = 0.1017 Gcal/cub.m

then, the actual cost of thermal energy spent on heating 1 cubic meter of water in the current month will be:

0.1017 Gcal/cub.m x 2141.46 rub. for 1 Gcal. = 217.79 rub.

Please note that the amount of thermal energy spent on heating 1 cubic meter of cold water in each billing month may differ, because is calculated value and depends on the amount (volume) of hot water consumed by the house in the current month and the amount of thermal energy spent on circulating and heating this volume. Every month, these readings are taken from the general house heat energy meter and transferred to the heat supply organization and at the same time recorded on the back of the receipt for each current month.

Hot water supply (DHW) is a 24-hour supply to the consumer hot water of proper quality, supplied to required volumes via the connected network to the residential premises.

Requirements (standards) for the quality of hot water are determined by Russian Government Decree No. 354:

  • The temperature of hot water at the point of analysis must be at least 60 degrees. (For open systems centralized heating, at least 50 degrees. For closed systems, no more than 75 degrees)
  • The total hot water shutdown time is 8 hours (total) for 1 month
  • The total time of DHW shutdown is 4 hours at a time, in case of an accident on a dead-end main - 24 hours.
  • The maximum period for carrying out preventive work in summer season– 14 days
  • The composition of the water must comply sanitary standards SanPiN 2.1.4.2496-09
  • The permissible deviation in the temperature of hot water at the point of water collection at night (from 0.00 to 5.00 hours) is no more than 5 °C
  • Permissible deviation of hot water temperature at the point of water intake in daytime(from 5.00 to 00.00 hours) - no more than 3 °C
  • Pressure in the hot water supply system at the point of analysis - from 0.03 MPa (0.3 kgf/sq. cm) to 0.45 MPa (4.5 kgf/sq. cm)

For every 3 °C deviation from permissible deviations temperature of hot water, the amount of payment for utility services for the billing period in which the specified deviation occurred is reduced by 0.1 percent of the payment amount. For each hour of supply of hot water, the temperature of which at the point of collection is below 40 °C, in total during the billing period, payment for consumed water is made at the tariff for cold water.

If the pressure differs from the established one by no more than 25 percent, the amount of payment for utility services for the specified billing period is reduced by 0.1 percent of the payment amount.
If the pressure differs from the established one by more than 25 percent, the amount of payment for utility services is reduced by the amount of the fee calculated in total for each day the utility service is provided of inadequate quality.

Types of DHW systems:

  • Central. Water is heated at thermal substations (CHS) and from them, using pipelines, it is supplied to consumers.
  • Autonomous. To achieve the necessary temperature regime install special heating devices- boilers, storage boilers or geysers. This type of DHW organization is intended for small area premises - apartments or houses.

Designations (decoding) in housing and communal services receipts:

  • DHW KPU— hot water is metered using an apartment meter
  • DHW DPU— hot water is metered using a common household meter
  • ODPU DHW- general household hot water meter

Calculation of the amount of payment for utility services for hot water supply is carried out according to:

  • General house metering devices and depends on the number of residents registered in the apartment
  • Apartment metering devices (hot water meters)