How is water heating charged? Charging for hot water

Almost all housing conditions nowadays are equipped with water supply systems. However, not every apartment has a meter for cold and hot water supply. IN similar situations The water tariff is calculated monthly depending on the number of people living in the house.

Therefore, if you count without control readings, the bills for drainage will have exorbitant amounts. We suggest that you quickly install a metering device so that payments are made correctly and without additional charges to the water meter according to the consumption of the number of liters of liquid.

To calculate the water supply correctly, it is necessary to take the readings indicated on the dial of the device. This will help clarify the exact use of liters in the allotted period. We recommend using a calculator to get accurate values.

Each device has individual design, so each unit will differ in color and arrangement of numbers. This principle is typical for both hot pipelines and cold water. In order to easily read the values, the water meter must be in an accessible place.

It should be noted that the readings located at the end are used for measurement. Let's say your water meter shows 000408, without paying attention to the numbers that are constantly rotating, we determine that we have used 408 cubic meters of liquid. Preliminary numbers (zeros) are intended for further readings, liters counted

How to calculate water bills

Let's perform calculations using the example of the Crimean tariff for water supply and sewerage, which then must be paid. Also, by analyzing all the data, you can find out for yourself how many liters of cold liquid were consumed. The main thing is to correctly take the values, the unit of measurement of which is considered to be a cubic meter.

In order to calculate hot or cold supplies, you will need the existing water supply tariff and meter readings. According to our data, the water meter reading is 408 units per cubic meter, the current tariff for water supply and sewerage is 17 rubles. 63 kopecks

Now we look in the payment account book for the previous water meter readings of 403 cubic meters. From greater value subtract the smaller one, that is, 408 units per cube. -403 cube = 5 cube. m. We multiply the resulting difference by the tariff: 5 * 17.63 = 90 rubles. for only 5 units per cube. You can use a calculator for the procedure.

Note! The calculation of water supply and sewerage services is carried out jointly, so the tariff will seem high, regardless of the liters consumed. Every six months you will have to calculate expenses according to new tariffs.

After completing all the required calculations in the cube, we take the payment book for water and go to the nearest bank, where they accept communal payments in order to pay for services. You can also make payments via terminals and the Internet. We advise you to note that the tariff for supplying hot and cold water changes once every year or six months, so it is recommended to periodically check the price of water.

Excerpt from legislation or how to pay for water by meter

Let's consider how many nuances there are when calculating the liters by which you can pay for drinking liquid in an apartment or private house. To date, these data have already been approved, but are quite far from ideal. Therefore in different regions such calculation may vary in amount.

Basically, the amount we receive in the receipt is measured from the following terms:


For an apartment with cold water, you often have to pay for hot liquid suitable for drinking and separately for bathing, which can be labor-intensive to calculate on your own. Here, payment is made for two services at the same time: when providing water supply and sanitation.

When paying incoming bills, it is recommended to save all receipts and stubs. Since if inspectors come to take readings, they have the right to demand payment receipts. A visit log must also be provided, where you will put your signature.

General building meters can be installed in entrances; when calculating the amount of cost, it is divided among all residents.

ODN: duty or whim of utility workers?

Citizens, tenants and owners of living space must pay utility bills monthly, so payments should be made regularly. The slightest delay costs a penalty for the service. Often you can find additional payment figures in the stubs.

It is noted that one must be paid by residents when living in apartment building and using community services. Payment for one is specified in the Federal Law, which provides for the provision of water supply and sanitation services in multi-apartment buildings residential buildings. To date, there is no compliance with the standards of liquid intended for public needs how many liters should be used.

When providing communications for household and other needs, the organization must be guided by a special formula to determine the calculation for one. Often, payment for such a service is calculated for each residential area individually. This will also be affected by whether the house has a water meter.

  1. It is necessary to take the correct readings as shown by the general building meter and subtract the volume that was consumed by non-residential apartments, apartments that calculate payment according to the standard and premises that have an installed meter.
  2. The number of cubic meters that was obtained for use for general house needs is multiplied by the area of ​​a certain apartment and divided by the area that constitutes all residential and non-residential premises in an apartment building. Such conditions are also established for hot water if it is supplied to the house.

Standard consumption for each individual region is approved by the regional administration and government. The price is set depending on hot and other types of collateral. Ultimately, the receipt indicates the tariff at which everything needs to be calculated.

What exactly do you have to pay for?

Now the requirement to pay for general house needs often causes confusion among residents. In this section we will try to figure out what the calculation for the service one for hot and cold water supply is. If this requirement is not met, housing and communal services workers have the right to remove the meter and seal the pipeline.

In the matter of providing water, a similar combination of letters refers to such general house needs as washing floors and stairwells between floors, washing courtyards and windows. Watering front gardens in the courtyard area and caring for lawns is also included in the water supply tariff for one person.

For example, residents apartment building decided to clean the area themselves, water land, monitor the condition of the entrances, and also fulfill other needs. They should first be calculated. For all this, a certain consumption of liquid (possibly a certain number of hot liters) is used for general house needs. There is a certain standard for how many cubes there should be.

Typically, for one, a separate water intake valve is used, on which a liquid metering and control meter is installed, on which the entire expended volume is recorded, and as a result, a calculation is carried out.

Is it possible to reduce water consumption and payment for one?

The method of correctly saving water for general household needs always exists, but each individual case has its own rules and principles, regardless of what the tariff for the service will be. As for one, then you can follow these recommendations:

  • When living in an apartment building where cold water is used, try to insist that each apartment owner has a water meter; it is also necessary to demand from companies providing water supply services and joint sanitation if necessary

A new column has appeared in receipts for utility services - hot water supply. It caused confusion among users, since not everyone understands what it is and why it is necessary to make payments on this line. There are also apartment owners who cross out the box. This entails the accumulation of debt, penalties, fines and even litigation. In order not to take matters to extreme measures, you need to know what DHW is, DHW heat energy and why you need to pay for these indicators.

What is DHW on the receipt?

DHW - this designation stands for hot water supply. Its purpose is to provide apartments in apartment buildings and other residential premises hot water with an acceptable temperature, but hot water supply is not the hot water itself, but the thermal energy that is spent on heating the water to an acceptable temperature.

Experts divide hot water supply systems into two types:

  • Central system. Here the water is heated at a heating station. After that it is distributed into apartments apartment buildings.
  • Autonomous system. It is usually used in private homes. The principle of operation is the same as in the central system, but here the water is heated in a boiler or boiler and is used only for the needs of one specific room.


Both systems have the same goal - to provide home owners with hot water. Apartment buildings usually use a central system, but many users install a boiler in case hot water will be turned off, as has happened more than once in practice. An autonomous system is installed where there is no way to connect to central water supply. Only those consumers who use the central heating system pay for hot water supply. Autonomous circuit users pay utility resources, which are spent to heat the coolant - gas or electricity.

Important! Another column in the receipt related to DHW is DHW at one unit. Decoding ODN - general house needs. This means that the DHW column on one unit is the expenditure of energy on heating water used for the general needs of all residents of an apartment building.

These include:

  • technical work that is performed before the heating season;
  • pressure testing of the heating system carried out after repair;
  • renovation work;
  • heating of common areas.

Hot water law

The law on hot water supply was adopted in 2013. Government Resolution No. 406 states that users central system heating companies are required to pay according to a two-part tariff. This suggests that the tariff was divided into two elements:

  • thermal energy;
  • cold water.


This is how DHW appeared on the receipt, that is, the thermal energy spent on heating cold water. Housing and communal services specialists came to the conclusion that risers and heated towel rails, which are connected to the hot water supply circuit, consume thermal energy for heating non-residential premises. Until 2013, this energy was not taken into account in receipts, and consumers used it free of charge for decades, since outside heating season The heating of the air in the bathroom continued. Based on this, officials divided the tariff into two components, and now citizens have to pay for hot water.

Water heating equipment

The equipment that heats the liquid is a water heater. Its breakdown does not affect the hot water tariff, but users are required to pay the cost of repairing the equipment, since water heaters are part of the property of homeowners in an apartment building. The corresponding amount will appear in the receipt for the maintenance and repair of the property.

Important! This payment should be carefully considered by the owners of those apartments who do not use hot water, since their housing has a autonomous system heating. Housing and communal services specialists do not always pay attention to this, simply distributing the amount for water heater repairs among all citizens.

As a result, these apartment owners have to pay for equipment they did not use. If you discover an increase in the tariff for repairs and maintenance of property, you need to find out what this is connected with and contact management company for recalculation if the payment is calculated incorrectly.

Thermal energy component

What is this - a coolant component? This is heating cold water. The thermal energy component does not have a meter installed, unlike hot water. For this reason, it is impossible to calculate this indicator using a counter. How, in this case, is the thermal energy for hot water calculated? When calculating the payment, the following points are taken into account:

  • tariff set for hot water supply;
  • expenses spent on maintaining the system;
  • cost of heat loss in the circuit;
  • costs spent on coolant transfer.

Important! The cost of hot water is calculated taking into account the volume of water consumed, which is measured in 1 cubic meter.

The size of the energy fee is usually calculated based on the readings of the common hot water meter and the amount of energy in the hot water. Energy is also calculated for each individual apartment. To do this, water consumption data is taken, which is learned from the meter readings, and multiplied by specific consumption thermal energy. The received data is multiplied by the tariff. This figure is the required contribution, which is indicated on the receipt.

How to make your own calculation

Not all users trust the settlement center, which is why the question arises of how to calculate cost of hot water supply on one's own. The resulting figure is compared with the amount on the receipt and on the basis of this a conclusion is made about the correctness of the charges.

To calculate the cost of hot water supply, you need to know the tariff for thermal energy. The amount is also affected by the presence or absence of a meter. If there is one, then readings are taken from the meter. In the absence of a meter, the standard for the consumption of thermal energy used to heat water is taken. This standard indicator is established by an energy saving organization.

If in multi-storey building an energy consumption meter is installed and the housing has a hot water meter, then the amount for hot water supply is calculated based on general house metering data and the subsequent proportional distribution of the coolant among apartments. If there is no meter, the rate of energy consumption per 1 cubic meter of water and the readings of individual meters are taken.

Complaint due to incorrect calculation of receipt

If after self-calculation If there is a difference in the amount of contributions for hot water supply, you must contact the management company for clarification. If the organization's employees refuse to provide explanations on this matter, a written complaint must be submitted. Company employees have no right to ignore it. The response must be received within 13 working days.

Important! If no response is received or it is not clear from it why this situation arose, then the citizen has the right to file a claim with the prosecutor’s office or a statement of claim in court. The authority will consider the case and make an appropriate objective decision. You can also contact organizations that control the activities of the management company. Here the subscriber's complaint will be considered and an appropriate decision will be made.

Electricity used to heat water is not a free service. Payment for it is charged on the basis of the Housing Code Russian Federation. Each citizen can independently calculate the amount of this payment and compare the data obtained with the amount on the receipt. If any inaccuracy occurs, you should contact the management company. In this case, the difference will be compensated if the error is recognized.

By order of the Committee on Tariffs and Prices of the Moscow Region dated December 13, 2014 No. 149-R “On setting tariffs for hot water for 2015”, a two-component tariff for hot water was approved on the basis of Resolution of the Russian Federation dated May 13, 2013 No. 406 “On state regulation of tariffs in in the field of water supply and sanitation." The procedure for calculating and paying fees for utility services is defined in the Rules for the provision of utilities, approved by Decree of the Government of the Russian Federation No. 354. Accordingly, the calculation procedure for payment for hot water has been changed. Now the fee for 1 cubic meter of hot water consists of two components:

First- fee for 1 cubic meter of cold water.

Second- payment for thermal energy that was spent on heating 1 cubic meter of cold water.

The cold water component is the volume of cold water (CW) for hot water supply needs. If there are individual metering devices (meters), this component is determined - according to the readings of the hot water metering device (DHW), in the absence of an individual metering device - according to the standard, i.e. 3.5 cubic meters per 1 person. per month.

From January 1, 2015, residents of apartment buildings in Lyubertsy, which are equipped with communal metering devices, are charged for hot water according to a two-component tariff: the cold water component for DHW and the thermal energy component for DHW.

Payment for hot water for residents of the house must also be made according to a two-part tariff. The house is equipped with common house hot water metering devices. Payment for hot water from 07/01/2015 must be calculated according to the current two-component tariff: the cold water component for DHW (at a tariff of 33.28 rubles / cubic meter) and the thermal energy (TE) component for DHW at a tariff of 2141.46 rubles ./Gcal.

In receipts for payment for housing and communal services from July 1, 2015, “Hot water supply” is indicated in two lines:

Cold water supply for hot water supply - the volume of cold water (cold water supply) for hot water supply needs;

TE for hot water supply - thermal energy spent on heating 1 cubic meter of cold water.

The readings of a common house meter - the amount of hot water for the current month and the amount of thermal energy consumed in the current month for circulation and heating of the specified amount of water are shown on back side receipts, for example, are as follows:

1089.079 cu.m. m. - PV for hot water supply (physical water for hot water supply);

110.732 Gcal. - TE for hot water supply (thermal energy for hot water supply).

The actual amount of thermal energy that is spent on heating 1 cubic meter of cold water for a home is determined based on the total volume of thermal energy to the total volume of hot water for the current month, which is:

= TE for DHW / PV for DHW = 110.732 Gcal. / 1089.079 cu.m. m. = 0.1017 Gcal/cub.m

then, the actual cost of thermal energy spent on heating 1 cubic meter of water in the current month will be:

0.1017 Gcal/cub.m x 2141.46 rub. for 1 Gcal. = 217.79 rub.

Please note that the amount of thermal energy spent on heating 1 cubic meter of cold water in each billing month may differ, because is calculated value and depends on the amount (volume) of hot water consumed by the house in the current month and the amount of thermal energy spent on circulating and heating this volume. Every month, these readings are taken from the general house heat energy meter and transferred to the heat supply organization and at the same time recorded on the back of the receipt for each current month.

Many people, when paying for utility services, are surprised to see the phrase “water heating” on the receipt. In fact, this innovation was adopted back in 2013. According to Government Decree No. 406, if available centralized system water supply must be paid according to a two-part tariff.

Thus, the tariff was divided into two components: the use of cold water and thermal energy. Now the calculation is made separately for two resources: water for hot water supply and thermal energy. That is why a column appeared on receipts indicating the amount of thermal energy spent on heating cold water. However, many believe that heating fees are charged illegally and write complaints to housing and communal services. To ensure the legality of this type of charge, you should learn more about this service.

The reason for this innovation was the additional use of energy. Risers and heated towel rails connected to the hot water supply system consume thermal energy, but this consumption was not previously taken into account in calculations of utility bills. Since heating fees can only be charged in heating season, heating the air through the use of a heated towel rail was not paid for as a utility service. The government found a way out of this situation by dividing the tariff into two components.

Equipment

If your water heater fails, your hot water bill will not increase. In this case, authorized employees of the management organization are required to repair the equipment urgently. But since repairs require payment, residents must still pay this amount. Although the heating bill will remain the same, the cost of repairs and maintenance of the property will increase. This is explained by the fact that water heating devices are part of the property of homeowners.

Concerning non-standard situations, when, for example, part of the apartments in a multi-storey building has access to hot water, and the second only to cold water, issues regarding payment for heating are resolved individually. As practice shows, residents are often required to pay for common property which they don't use.

Thermal energy component

If the calculation of payment for cold water is quite simple (it is carried out on the basis of the established tariff), then not everyone understands what is included in the cost of such a service as heating.

The amount to pay for a service such as water heating is calculated taking into account the following components:

  • established tariff for thermal energy;
  • expenses required to maintain a centralized hot water supply system (from central heating points where water is heated);
  • cost of thermal energy loss in pipelines;
  • costs necessary to transport hot water.

Payment for utility services for hot water supply is calculated taking into account the volume of water used, which is measured in m3.

As a rule, the amount of required thermal energy is determined on the basis of general house values, which are shown by hot water meters and consumed thermal energy. The amount of energy used in each room is calculated by multiplying the used volume of water (determined by the meter) by the specific heat energy consumption. The energy volume is multiplied by the tariff. The resulting value is the amount required to pay for what is written on the receipt as “water heating”.

How to calculate it yourself in 2018-2019

Water heating is one of the most expensive utilities. This is explained by the fact that when heating it is necessary to use special equipment operating from the mains. To make sure that the receipt shows the correct amount to be paid, you can do the calculations yourself and compare the resulting value with the amount indicated on the receipt. To do this, you need to find out the amount of payment for thermal energy established by the regional tariff commission. Further calculations depend on the presence or absence of metering devices:

  1. If you have a meter installed in your apartment, then you can calculate the consumption of thermal energy based on its indicator.
  2. If there is no meter, calculations should be made based on established standard indicators (set by an energy-saving organization).

If there is a general heat energy consumption meter in a residential building and individual meters installed in the apartments, the calculation of the amount for heating is calculated based on the readings of the general meter and further proportional distribution for each apartment. If such a device is not available, the amount required to pay for heating is calculated based on the standard energy consumption for heating 1 m 3 of water in the reporting month and the readings individual counter water.

Where to write a complaint

If the legality of the additional line “water heating” in receipts is in question, in order not to overpay for heating, it is recommended to first contact the Criminal Code with a request to explain what this means this item. The appearance of a new line in the receipt is legal only on the basis of the owner’s decision MKD premises. In the absence of such a decision, you should write a complaint to the State Housing Inspectorate. After filing a complaint with the Criminal Code, you must be provided with an answer with explanations within thirty days. If you refuse to justify why such a service is indicated in the receipt, you should file a complaint with the prosecutor's office with a claim in court. In this case, if you have already paid the amount indicated in the receipt, the basis for the claim will be Article 395 of the Civil Code of the Russian Federation. If a refund is not required, but you must pay for services that are not provided to you, file a claim to exclude the “water heating” line. In this case, it is worth referring to Article 16 of the Law “On Protection of Consumer Rights”.

The main advantage of a direct-flow water supply system compared to a circulating water supply system is its simplicity. There are no water coolers, circulating water pumping stations, additional pipe networks or other structures. If there is no need to purify industrial waste water, then the entire cold water supply system will consist of a pumping station and a system of supply and discharge pipelines. The advantage of a recycling water supply system is that a significantly smaller amount of water is supplied from the source than with a direct-flow system; this amount of water should only compensate for its losses from evaporation and carryover of droplets by the wind from the coolers and the water consumption for blowing cold water, which depends on the quality of the added water and the method of processing it. As a rule, the amount of water added to the system does not exceed 5% of the circulating water flow. With recycling water supply, the diameter of water pipelines, and therefore their cost, are significantly reduced, the size and cost of water intake structures are reduced and pumping stations the first rise, the energy consumption required to supply water to the territory of the enterprise, it becomes possible to use sources with a small water flow for industrial water supply, the cost is noticeably reduced treatment facilities for additional water. With a recirculating system, much less waste water is discharged into the reservoir than with a direct-flow system. In this regard, the task of protecting water bodies from pollution is simplified. wastewater, the size and cost of treatment facilities and pipelines that discharge waste and treated water are reduced.

Hvs on the receipt what is it

It is unacceptable to change the names of these services, although some regional housing and communal services arbitrarily enter into their payment receipts such lines as “DHW heating”, “DHW replenishment” or “ DHW drainage and HVS". It is not at all necessary for the consumer to know how much it costs to heat water; what is important to him is the final amount that is presented for payment.

Is it legal to pay for water heating using a receipt in 2018?

If the legality of the additional line “water heating” in receipts is in question, in order not to overpay for heating, it is recommended to first contact the Criminal Code with a request to explain what this item means. The appearance of a new line in the receipt is legal only on the basis of the decision of the owner of the apartment building premises. In the absence of such a decision, you should write a complaint to the State Housing Inspectorate. After filing a complaint with the Criminal Code, you must be provided with an answer with explanations within thirty days. If you refuse to justify why such a service is indicated in the receipt, you should file a complaint with the prosecutor's office with a claim in court. In this case, if you have already paid the amount indicated in the receipt, the basis for the claim will be Article 395 of the Civil Code of the Russian Federation. If a refund is not required, but you must pay for services that are not provided to you, file a claim to exclude the “water heating” line. In this case, it is worth referring to Article 16 of the Law “On Protection of Consumer Rights”.

What is DHW in the receipt?

It turns out to be a vicious circle - many residents often do not pay for hot water due to its low temperature or refuse this service altogether, switching to water heating electric boilers. And heating network enterprises cannot carry out repair work, because... the population's debt to pay does not give them an influx Money.

Is it legal to pay for hot water supply (hot water supply) in the receipt is divided into 2 payment points: 1 - water supply (I have 331 rubles); 2 - heating it (1100 rubles)

· the cost of thermal energy losses in pipelines in the area from the facilities where hot water is prepared, including from central heating points, including the maintenance of central heating points, to the point on the border of the operational responsibility of the subscriber and the regulated organization in the event that such losses do not taken into account when setting tariffs for thermal energy;

What is hot water supply, hot water supply and sewerage in housing and communal services receipts

The list of services that must be paid for by residents of apartment buildings is clearly defined by Article 154 of the main industry document - the Housing Code. Homeowners and tenants are required to pay for housing maintenance and repairs. In addition, their responsibility includes payment for services:

What is cold water for hot water in the receipt

The cold water component is the volume of cold water (CW) for hot water supply needs. If there are individual metering devices (meters), this component is determined - according to the readings of the hot water metering device (DHW), in the absence of an individual metering device - according to the standard, i.e. 3.5 cubic meters per 1 person. per month.

What does the abbreviation HVS DPU mean?

The nuance is that if accounting is kept by an enterprise, then it will blame all kinds of losses in water and its temperature (for example, breakthroughs, leaks) on consumers, and they will pay for it. If a house has a communal meter installed, then residents will pay for the water and heat supplied to the house.