Hello, Alexander.

A receipt (check or invoice) is the only document confirming the fact of payment of duty, interest on a loan, interest, fine and other payments at a banking institution. It is issued by the cashier if the payment is made through the bank's cash desk, or automatically in the case of payment through an ATM, terminal or Internet banking.

A lost receipt can be restored. To do this, it is enough to know the date of the payment, its type and details of the parties. Any banking institution is required to keep a history of transactions. Therefore, the bank's refusal to restore the receipt should be interpreted as its unwillingness to raise archived data. You can restore the receipt in one of the following ways.

Contact the bank directly

To do this, you must request from any of the cashiers of the bank branch information about the history of transactions performed, presenting an identity document. The cashier will find the operation, the receipt for which will be lost, and restore it.

Some banks may require a written application for the restoration of a lost receipt, in which it will be necessary to indicate the date of the payment, the details of its payer and recipient, as well as some other data confirming the fact of the transaction.

It should be noted that most often such services are provided on a paid basis: banks and non-banking financial institutions are asked to pay for the time of work of their specialists, which is necessary to eliminate errors made by clients (the loss of a receipt is included in the list of such errors).

Recovery using the terminal

If you know the time of the payment, as well as the details of the parties, then you can restore the receipt of payment of the fee using the terminal. To do this, it will be enough to indicate the exact time of payment, the account from which the transaction was made (usually in cash), as well as the details of the recipient of funds. After that, the system will ask you to enter some additional data confirming the fact that the payment was made by a specific person, and after checking them, it will issue the necessary receipt.

Bank support call

This method of recovering a lost receipt is suitable for holders of payment plastic cards. To restore a lost receipt, you need to call the bank and ask the customer support operator for a transaction history for the period of interest. After confirming the data of the owner of the plastic card, the operator will dictate the payments made in the period of interest. Of these, you need to select the transaction for which the receipt needs to be restored. After that, the operator will explain in detail where and how it will be possible to obtain a receipt again.

Important! It is not possible to restore a lost receipt of payment of the fee at the bank in every case. The fact is that the period of storage of payment history in banks and non-banking financial institutions is limited. As a rule, it is from 1 to 3 years. After such a period, all data on the transactions performed are deleted, and the procedure for restoring receipts and checks becomes impossible.

Therefore, it is necessary to restore the receipt immediately after discovering the fact of its loss or damage.

Instruction

Receipt Of course, it is possible to restore the payment of a fine, but the experience of most citizens who find themselves in such a situation suggests that sometimes this requires a lot of effort. If you have already paid the fine, contact Sberbank. Despite the fact that bank employees do not have legal grounds to refuse to provide a duplicate of a payment document, most likely it will not be possible to get what they want the first time. In the best case, they promise to call you back and report the result of the search. Therefore, write a statement in which you state the essence of the request. Register it in and wait for a response.

To facilitate the work of Sberbank employees in search of your receipt, try to remember the date the fine was paid at the bank. If the exact date cannot be determined, it is worth at least naming the time period in which payment could be made, or at worst, the date the fine was imposed.

If it was not possible to manually find a receipt at the Sberbank branch, but the payment date is exactly set, you should re-apply to the bank and ask for a new receipt. At the same time, attach a copy of the decision or protocol, indicate the date and time of the payment. Please note that all applications are made in two copies: you send one to the bank, and the second remains with you.

It is not worth worrying about the consequences if the fine is paid, but the payment did not go through. If the case goes to court, simply present a copy of the application written to the bank.

If not yet paid for is lost, contact the traffic police at the place of the offense. In the application, indicate where, when and by whom the administrative protocol on the violation was drawn up. Based on this information, the staff should issue you a new invoice. However, a fine can also be made through electronic payments - payment documents are not needed there, but be sure to save the receipt if you used the terminal, or print a notification if you did -.

First of all, you need to figure out why you need to restore check. If it is necessary for accounting purposes, then cash check needed to reflect cash transactions, i.e. cash transactions and transactions with accountable funds. In all other cases, restore the cash check not necessary.

Instruction

In case of loss of a receipt for payment of a fine, the possibility of passing a technical inspection or damage to a payment document, it is necessary to contact the bank for restoration. There is written a statement of the appropriate sample. If the fine is not paid, come to the traffic police, where make an application for the restoration of the receipt. It will take a long time to get a copy of the payment document, but it will prevent litigation.

You will need

• - Passport;
• - information about the payment;
• - application form;
• - information about the protocol (the person who made it, the essence of the offense, the place, time of the incident).

Instruction

As a rule, many motorists had to draw up a protocol for speeding and other administrative ones. The consequence is the imposition of a fine, which is within a certain time frame. If you have paid cash and receipt lost or damaged, contact the bank where the payment was made.

Make a statement. In it, write down your request for the restoration of the receipt. Enter your personal details. Indicate the exact date of commission, if known. If you don't remember the date, write down the approximate amount of time you paid the fine.

Register an application with the bank. Be sure to duplicate the document in duplicate, give one of which to the bank employee, keep the second statement with you so that in the future you can prove your rights if it comes to litigation.

In case of loss or damage to the receipt for payment for the vehicle inspection, contact the tax authority at your place. Make an application addressed to the head of the IFTS for the region where you live. Paid receipts are usually kept at the warehouse. The tax officer may look for a payment document himself or ask you receipt .

If you have lost an unpaid receipt, contact the traffic police. Tell the employee the date the protocol was drawn up, the personal data of the person who wrote the document, and the incident. Based on this information, you will be issued a new receipt where you can pay the fine. Instead of a payment document, you have the right to present a check if you made a payment through the terminal, or a notification if you paid a fine by means of a transfer.

After the payment is made, the receipt is not always given the appropriate value. But when the need arises for it as a mandatory proof, the purchaser of services begins to think about how to print a check in Sberbank Online if the payment has already been made. At the same time, such an operation is not always available, it all depends on the status of the transfers.

How to get a check when paying online

In order to receive a payment receipt in Sberbank Online, you need to have access to the Internet and your own account in the online resource of a banking institution, if you have forgotten your login information, just contact the customer support number. To request a check, you need:

• log in to the bank's website and go to your personal account;
• on the main page of the account, open the section in the "History of payments" and find the copy of interest;
• at the same time, any receipt that was held is available for use, in order to make it easier to search, you must specify the date, name or name of the recipient and the corresponding details;
• you need to remember that receiving a payment is possible only if the status is "Executed", otherwise not;
• if you click on its electronic sample, then there will be a “Print” button below;
• after pressing the button, a ready-to-print option will pop up, which can be done if a printer is connected.

If the proof of payment form is formed immediately after the deposit of funds, then for this it is only necessary to click on the button at the bottom of the form in order to print the document. In addition, you can not only print, but also save the receipt in one of the acceptable formats:

• PDF;
• FAX;
• Microsoft XPS Document Writer.

If confirmation of a transfer or auto payment is needed after a while, then in the online resource it is enough to save the data on its implementation in the History. If you need to save a document on your smartphone, the following actions are performed:

• after paying for the service or product, click "Save" at the bottom of the payment;
• after that, at the same moment, a Sberbank gallery will be formed, in which all payment documents marked by the owner will be saved.

Is it possible to restore a payment receipt in Sberbank

In the banking of an institution, you can restore any check, regardless of the time of its formation and the place where the settlement was made - for this, just go to the "History of payment documents" and connect a printer to the computer. The main thing is that the payment is carried out. In addition, it is important that a computer is used for printing.

You can also restore an order for transfers with prescription by contacting a banking institution with an application and providing all the details. At the same time, a personal appeal provides great advantages, since the client will receive an already certified receipt.

Through the online resource, you can request a card statement about the last 10–15 events, which will become proof of payments, it will be sent to your email address within 24 hours. You can also order it at the bank for a longer period of up to 5 years, you can also order it through Personal Area.

How to find a payment in Sberbank Online

So, in order to find a payment order, you need to use the "History of payment documents" in the online resource, which is located in the side of the menu, you can open it with one click.

Each operation in this section is identified by the date, check number, time and amount, as well as the designation of the recipient. In addition, the section provides the user opportunities such as:

• viewing the required order, for this you only need to click on it;
• edit the necessary form, but only with the status of "Draft";
• in the same way, you can use any from documents section "Draft" to carry out the operation or repeat;
• you can withdraw a payment order at the stage “Performed by the bank”, by interrupting the transaction, the client has the right to edit the amount or details and redo it;
• You can only delete a draft document or template; it is impossible to apply an operation that has already been completed and carried out for deletion.

How to restore a payment receipt in Sberbank

If the payment document was lost, but at the same time it is relevant, you can restore the payment receipt at Sberbank using several options for obtaining its duplicate:

• in the transaction archive, if the transfer was made through an ATM or terminal, to restore it, you need to go to the transfer history and print the required check;
• in the archive of operations of the Internet resource, here you can see transfers for a long period;
• a bank check is most up-to-date method, but for this you need to contact the teller, which means go to the bank with all the required details;
• analysis of archived data through the bank service, for this you need to request a document from the office of the institution, in most cases it is located, but this will take time;
• through the payee, the current method, since it is enough just to contact the counterparty and ask for a copy of the receipt.

How to make a payment screen in Sberbank Online

In the case when only a screenshot is enough to confirm the payment, you need to perform the following steps:

On a tablet or phone, a screenshot is formed a little differently; in order to make it, you need to take into account the phone model:

• iPhone or iPad - the upper and lower buttons are immediately clamped, and saving takes place in the "Camera Roll";
• for Androids, you will have to download a special program or “- and Power” are simultaneously clamped;
• for Samsung, the "Back" and "Home" or "Back" and "Block" buttons are simultaneously clamped, the picture will be in ScreenCapture;
• on HTC Desire S, the picture will go to the gallery after pressing "Back" and "Home".

How to print a payment receipt at an ATM in Sberbank Online

If, for some reason, a banking user cannot use the Internet to obtain confirmation of his solvency, he can resort to the help of an ATM. The actions in this case are as follows:

• find the nearest ATM institution and insert the card into the appropriate niche and enter the password;
• go to the payment forms and click on the information about the actions, mark the necessary check in the list that appears and select "Operation", "Print check".

Through a stationary device, you can only print information about the last 10 transactions, if data is needed for a later period, you should contact a bank employee who will log into Internet banking, even print an old receipt and certify.

How to get a check at an ATM when paying through Sberbank Online

If you pay for a service or product through Sberbank Online and the whole process went wrong - the transfer did not receive the expected status of "Completed", you can not count on a receipt. Such a problem can occur for many reasons, such as a faulty printer or problems in the printing device itself. Then it is necessary to proceed as with a regular printout through an ATM - go to the device, use the card and perform all the necessary steps to obtain proof:

• mark “Payments and transfers” on the equipment screen;
• if the document is generated in online banking, then you need to use the section "Payment, templates and auto payments" to search for it;
• select the required payment, then sequentially mark Operations - Print a check;
• after which the user is provided with the necessary receipt in paper form.

Important! The ATM issues a new receipt with an identifier and password for using the Sberbank service on the Internet if the login is made for the first time or the login and password are changed, so it is better to keep it away from all eyes.

How to restore a payment receipt through a Sberbank terminal

To restore the check through the terminal, you need to find the equipment and insert the card into the compartment, then:

• select Sberbank Online in the drop-down list or Internet service confirm your desire to use the service by entering your login and password;
• in a new window, confirm "Print ID and password", then enable it:
• enter the corresponding menu with drafts and templates, where the check is saved and click on the printout;
• after that, the terminal will issue a payment document as proof.

Where to get a check when paying via SMS

Since 2017, thanks to changes in the tax legislation, customers of retail outlets have begun to receive a check to an email address or via SMS to a mobile phone number. This provides the customer with the opportunity to view not only the amount and quantity of the purchased goods, but also the seller's data. This virtual document is formed in full compliance with all the rules for payment orders. The client saves it and, if necessary, can print it, he must also act in case of loss of a paper sample. Now the full restoration of the paper document falls on the shoulders of the client, he is allowed to print a receipt if necessary.

At the same time, the Federal Tax Service claims that electronic copies are completely identical in strength to paper copies, but if the buyer is only interested in the paper format, then he has the right to request it from the seller at the purchase stage. If you don’t take it right away, then you can subsequently print it from an iPhone by studying the QR code.

How to print a payment receipt from your phone

To select a check from the phone, it should initially be saved in the application, and later, if necessary, it is required:

• send a payment via e-mail or download to a computer;
• after that, it can be applied at the time necessary for this;
• it should be remembered that such a document is legally strong, as it has a bank stamp.

To print a check after making a payment or in its process, you need to apply quite a bit of effort, while there are many ways to complete this procedure, as well as several options for finding a payment in Sberbank if there is no receipt. All this makes it possible for the bank's client to receive a check, even in the case of providing evidence of payments made in the past.

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Restore receipt

Where can I restore receipts for payment for kindergarten, if the kindergarten has lost checks for 2 months?

The bank through which you made the payment.

Is it possible to recover a bank tuition payment receipt?

Hello Maral! Of course you can. To do this, you need to contact the same branch of the bank where you made the payment. Upon your oral or written request, you will be given a copy of the payment document Regards Alexey.

Please can I restore the paid utility bill (a year old) at the Russian Post, it is very necessary to receive a subsidy.

In the management company or in the organization that is engaged in the accrual of payments, you can take an extract from the personal account, which will reflect all accrued and made payments.

I have lost my receipt for payment of the minimum wage. What can be done? Or how to recover?

It is unlikely that you will be able to recover, try to contact the bank with a request for an operation.

I lost my tuition fee receipt, how can I get it back? Sberbank, payment through the operator.

Apply with the relevant application to Sberbank, through which you paid.

You can go to the educational institution / or send a request to them by registered mail with notification. Request for payment information. You can contact the branch of Sberbank and write an application indicating the data.

How to restore receipts for utilities paid through the cash desk of a bank in 2013, which has been bankrupt since 2015 (IPOZEMbank LLC), the receipts were lost by the HOA accountant when checking debts.

If the bank was declared bankrupt by the arbitration court of the Samara Region, then the arbitration case may contain copies of documents or information about the receipt and movement of money. If the payer's bank - HOA has paid for services to the payee's account in another bank, then the second bank and the recipient have documents confirming the HOA's payment for the services consumed.

The numbers on the receipt of the postal order have been erased how to restore.

Contact the post office where you sent the transfer, show the receipt and you can restore the numbers. Good luck to you.

I paid for the service, but did not save the receipt, is it possible to restore the receipt.

Good evening! You can request an extract from the relevant bank with a printout of all transactions for a specific day, confirming payment for the service.

I lost my receipt of payment for tuition at Sberbank through the cashier. But she lost. Can I recover a receipt?

Good afternoon! You can restore, you need to contact the same territorial branch of the Savings Bank where you originally paid, and ask to re-issue a receipt for payment.

Good evening! You can get a bank statement. You can apply with the Application (2 copies) to the bank, the main thing is that your copy is stamped, in. No. and signature, if they refuse to accept, then you can send the Application by registered mail with notification and inventory.

Hello Isabella! You should contact Sberbank and clarify this issue with them. I think that the receipt can be restored.

How to restore a receipt for payment of a fine.

Hello, please contact the bank where the payment was made. There you can restore the payment document. Good luck and all the best

Hello! If you need to confirm the payment of the fine, you can take a bank statement from the account from which you paid the fine. You can contact the organization to which you paid the fine with information about the receipt of funds.

Code of Administrative Offenses of the Russian Federation Article 32.2. Execution of the decision to impose an administrative fine 8. Bank or other credit institution, an organization of the federal postal service, a payment agent engaged in accepting payments from individuals, or a banking payment agent (subagent) operating in accordance with the Federal Law "On the National Payment System", which pays the amount of an administrative fine, are obliged immediately after payment of the administrative fine by a person brought to administrative responsibility, send information about the payment of an administrative fine to the State Information System on State and Municipal Payments, provided for by the Federal Law of July 27, 2010 N 210-ФЗ “On the Organization of the Provision of State and Municipal Services”. If you paid, then you can not restore.

Hello Olga!

From personal experience, I can say that the loss of a receipt for payment of a fine is a common thing for me too. What can I say, almost every driver has lost such a receipt at least once in his life. The only exceptions are those who are extremely collected and scrupulous in collecting and storing all kinds of checks, receipts, invoices, statements, etc., but as practice shows, unfortunately, they are in the minority.

How to restore a receipt for payment of a fine?

I bring to your attention a step-by-step guide to restoring a receipt for paying a fine to the traffic police, which, I confess, has helped me more than once.

• The issue of restoring a receipt for payment of a fine, contrary to popular belief, is sometimes not so easy to solve as it might seem at first glance. Sometimes this takes a lot of effort. If the fine has already been paid (and it becomes obvious from your question), contact the Sberbank branch. Here you may encounter the first difficulties. The fact is that bank employees do not always want to meet such would-be violators and are in no hurry to hand over a duplicate of the payment document. The paradox of the situation lies in the fact that they have no legal grounds for this, but the fact remains that it is far from always possible to get a duplicate receipt for paying a fine to the driver the first time. Be prepared for the fact that you will simply be promised to call back in the near future and report the results of the search. But do not be a fool and waste time waiting for a call from the bank, it may not follow (again, your own bitter experience). During the first visit to the bank, write a statement outlining the essence of the problem. Then be sure to register it and after that you can safely count on the fact that your question will not be left without attention.
• I draw your attention to the fact that in the application it is necessary (if possible) to indicate the date of payment of the fine at the bank. This will greatly facilitate and speed up the search procedure. If it is not possible to indicate the exact date of payment, try to at least approximately indicate the time period. If a lot of time has passed and you cannot even provide this information, indicate the date the fine was imposed.
• Sometimes bank employees still cannot find a receipt for payment of a fine, but at the same time the date of its repayment is set, then you may be issued a new receipt, but for this you will again have to write an application that indicates the corresponding requirement, as well as the date and time of the payment . In addition, you will need to attach a photocopy of the protocol or resolution on the imposition of a fine. Regardless of the request you apply to the bank, you need to draw up an application in 2 copies, because. The 2nd copy of the application must remain in your hands.
• If it is necessary to restore the fine payment receipt in order to prove that you paid the fine, but the money did not go through, and you are afraid of problems during the trial, then there are no and cannot be reasons to worry about this. Your main argument in court proceedings is the 2nd copy of the same application that was filed and registered with the bank.
• For the future, I can advise how to act if you lost the receipt and did not manage to pay the fine. In this situation, it is necessary to contact not the bank, but the traffic police at the place of the offense. You again draw up a statement in which you indicate the place, time and official who drew up the protocol on the violation. It is this application that is the basis for you to receive a new invoice for payment. If you used a terminal or made an Internet transfer to pay the fine, then be sure to keep receipts and notices of fine payment

Sincerely, Natalia