How to recover a Sberbank check. Recover receipt

Hello Olga!

From personal experience, I can say that the loss of a receipt for the payment of a fine is a habit for me as well. But what can I say, almost every driver has lost such a receipt at least once in his life. The only exceptions are those who are extremely collected and scrupulous in collecting and storing all kinds of checks, receipts, invoices, statements, etc., but as practice shows, such, unfortunately, are in the minority.

How to recover a receipt for payment of a fine?

I bring to your attention a step-by-step guide on restoring a receipt for payment of a fine to the traffic police, which, I confess, has helped me more than once.

The issue of restoring a receipt for payment of a fine, contrary to popular belief, is sometimes not so easy to solve as it might seem at first glance. Sometimes you have to try very hard for this. If the fine has already been paid (and it becomes obvious from your question), contact the Sberbank branch. Here the first difficulties may await you. The fact is that bank employees do not always want to meet such would-be violators and are in no hurry to hand over a duplicate of a payment document. The paradox of the situation lies in the fact that they have no legal basis for this, but the fact remains that it is far from always possible for the driver to obtain a duplicate receipt for paying the fine the first time. Be prepared for the fact that they will simply promise to call you back in the near future and inform you about the search results. But do not be a fool and waste time waiting for a call from the bank, it may not follow (again, your own bitter experience). During your first visit to the bank, write a statement outlining the essence of the problem. Then be sure to register it and after that you can safely count on the fact that your question will not be ignored.
I draw your attention to the fact that in the application it is necessary (if possible) to indicate the date of payment of the fine at the bank. This will greatly facilitate and speed up the search procedure. If it is not possible to indicate the exact date of payment, try to indicate at least an approximate time period. If a lot of time has passed and you cannot even provide this information, indicate the date of imposition of the fine.
Sometimes bank employees still cannot find a receipt for payment of the fine, but at the same time the date of its repayment is set, then you may be issued a new receipt, but for this you will have to write a statement again, which indicates the corresponding requirement, as well as the date and time of the payment ... In addition, you will need to attach a photocopy of the protocol or order imposing a fine. Regardless of what request you apply to the bank, it is necessary to draw up an application in 2 copies, because The 2nd copy of the application should remain in your hands.
If it is necessary to restore the receipt of payment of the fine in order to prove that you paid off the fine, but the money did not go through, and you are afraid of problems during the trial, then there is no reason to worry about this and cannot be. Your main argument in the proceedings in court is the 2nd copy of the very application that was filed and registered with the bank.
For the future, I can advise you on how to act if you lost the receipt and did not manage to pay the fine. In this situation, it is necessary to contact not the bank, but the traffic police at the place of the offense. You re-write a statement in which you indicate the place, time and officer who drew up the violation report. It is this statement that is the basis for you to receive a new invoice for payment. If you used the terminal to pay off the fine or made an Internet transfer, be sure to keep receipts and notifications about the payment of the fine.

Sincerely, Natalia

Instructions

Receipt Of course, it is possible to restore the payment of the fine, however, the experience of most citizens who find themselves in such a situation suggests that sometimes it is necessary to try very hard for this. If you have already paid the fine, contact Sberbank. Despite the fact that bank employees do not have legal grounds to refuse to provide a duplicate of a payment document, it is most likely that they will not be able to get what they want the first time. In the best case, you will be promised to call back and report the search result. Therefore, write a statement in which you state the essence of the request. Register it in and wait for a response.

To facilitate the work of Sberbank employees in search of your receipt, try to remember the date of the payment of the fine at the bank. If the exact date cannot be determined, it is worth, at least, to name the time period in which the payment could have been made, or at worst - the date of imposition of the fine.

If it was not possible to manually find the receipt in the Sberbank branch, but the date of payment has been accurately set, you should re-go to the bank and ask for a new receipt. In this case, attach a copy of the resolution or protocol, indicate the date and time of the payment. Please note that all applications are drawn up in two copies: you send one to the bank, and the second remains with you.

It is not worth worrying about the consequences if the fine is paid, but the payment has not passed. If the case goes to court, just show a copy of the application written to the bank.

If you have not yet paid for it, contact the traffic police at the place where the offense was committed. In the application, indicate where, when and by whom the administrative record of the violation was drawn up. Based on this information, employees should issue a new invoice for you. However, a fine is also possible by making electronic payments - payment documents are not needed there, but be sure to save the receipt if you used the terminal, or print a notification if you did.

First of all, you need to figure out why you need to restore receipt... If it is necessary for accounting purposes, then the cash receipt needed to reflect cash transactions, i.e. cash transactions and transactions with accountable funds. In all other cases, restore the cash register receipt not necessary.

Instructions

If you lose a receipt for payment of a fine, the possibility of passing a technical inspection or damage to a payment document, you must contact the bank for recovery. A statement of the appropriate sample is written there. If the fine has not been paid, come to the traffic police, where make an application for the restoration of the receipt. It will take a long time to get a copy of the payment document, but it will prevent litigation.

You will need

- Passport;
- information about the payment;
- application form;
- information about the protocol (the person who drew it up, the essence of the offense, place, time of the incident).

Instructions

As a rule, many motorists had to draw up a speeding and other administrative protocol. The consequence of the imposition of a fine, which is within a certain time frame. If you paid cash and receipt lost or damaged, contact the bank where the payment was made.

Make a statement. In it, write down your request to restore the receipt. Enter your personal information. Indicate the exact date of the commission, if known. If you do not remember the date, write down the approximate period of time when you paid the fine.

Register your application with the bank. Be sure to duplicate the document in two copies, hand one of which to the bank employee, leave the second statement with you, so that in the future you can prove your rights if the case comes to trial.

In case of loss, damage to the receipt of payment for the vehicle inspection, contact the tax authority at your place. Make an application addressed to the head of the Federal Tax Service Inspectorate for the region where you live. Paid receipts are usually kept in the warehouse. The tax officer can search for the payment document himself or ask you receipt .

If you lose an unpaid receipt, contact the traffic police. Tell the employee the date of the protocol, the personal data of the person who wrote the document, and the incident. Based on this information, you will be given a new receipt , according to which you can pay the fine. Instead of a payment document, you have the right to present a check if you made a payment through the terminal, or a notification if you paid a fine by means of a transfer.

You will need

- Passport;
- information about the payment;
- application form;
- information about the protocol (the person who drew it up, the essence of the offense, place, time of the incident).

Instructions

As a rule, many motorists had to draw up a protocol for speeding and other administrative offenses. The consequence is the imposition of a fine, which is paid within a certain time frame. If you paid money, and the receipt was lost or damaged, contact the bank where the payment was made.

Make a statement. In it, write down your request to restore the receipt. Enter your personal information. Specify the exact date of the payment, if known. If you do not remember the date, write down the approximate period of time when you paid the fine.

In case of loss, damage to the receipt of payment for the vehicle inspection, contact the tax authority at the place of your registration. Make an application addressed to the head of the Federal Tax Service Inspectorate for the region where you live. Paid receipts are usually kept in the warehouse. The tax officer may search for the payment document himself or ask you to find a receipt.

Knowing the exact date will make it easier for you to find your receipt. You will be given a copy of a copy of the tax office's payment document. It will be certified with a seal, signature of an IFTS officer and the inscription "copy is correct."

If you lose an unpaid receipt, contact the traffic police. Tell the employee the date of drawing up the protocol, the personal data of the person who wrote the document, the place and time of the incident. Based on this information, you will be issued a new receipt, according to which you can pay the fine. Instead of a payment document, you have the right to present a check if you made a payment through the terminal, or a notification if you paid a fine through an Internet transfer.

Sources:

Unpaid fines: how to recover lost receipts in 2017

Www.kakprosto.ru

Is it possible to restore a payment receipt at Sberbank?

Very often people lose a receipt for payment of state duties, fines or other payments. In this case, you can call Sberbank of Russia, and they promise to call back, in practice this rarely happens. To restore the receipt, you must contact the bank's representative office and try to remember the exact date of the payment, at least an approximate time range.

If you can't remember, then you need to write an appropriate application for the issuance of a duplicate receipt. Write in duplicate, be sure to keep one. As a result, bank employees will try to find your payment.

sberday.ru

How to recover a payment receipt?

Every month we make at least one or two payments: for an apartment, for electricity, for major repairs of a house, for a telephone, for the Internet, a kindergarten, a school ... And there are also receipts for payment of state duties, fines, loans, etc. Let's be honest: keeping them in one place for 2-3 years, as prescribed by the rules, is absolutely unrealistic. But losing a payment receipt is as easy as shelling pears.

In some cases - if the payment was processed correctly and credited to the beneficiary's account - a receipt is not required. But in the life of everyone there were unpleasant moments when the money was paid, and the receipt was lost. So, how to recover a payment receipt for services?

Method number 1. In the archive of card transactions

This method is the simplest, fastest and most affordable, but it is only suitable for those transactions that you performed in a non-cash way through self-service devices - payment terminals and ATMs. The steps are as follows: in the device, go to your personal account and check the history of transactions. We find the required payment and print the receipt. The only drawback of this method is that checks at any terminals and ATMs fade too quickly. This is the price to pay for your typing speed in any weather.

Method number 2. In the archive of Internet banking operations

The most favorite way to recover in recent years. Suitable only for those transactions that you performed in the Internet Bank. Any online banking has a history of transactions. The procedure is the same as when restoring a check in the terminal: we find the payment and either save the check, or print it if there is a printer at hand. The absolute dignity of the Internet archive is its infinity. It can save operations made both yesterday and five years ago.

Read also: How to return consumer loan insurance

Method number 3. Reserve check at the bank

This is the surest way, but far from the easiest. Let's start with the fact that you still need to come to the bank. All transactions - non-cash, cash, in terminals or through the cashier - are processed by the bank's processing. Any operator has access to the archive of transactions - the so-called daily or daily registers (set of transactions per day). You are required to specify as accurately as possible the date, time, amount, recipient of payment, as well as your data: full name, series and passport number. If the operation was carried out through an ATM or terminal, you will definitely need to name the device number (this information is located on the front side of the machine). The success of the search depends on the completeness of the data: it is possible that at the minute at which you paid, another hundred or two more customers made exactly the same payment. The teller enters your data (the so-called "variables"), filters transactions and prints the lost receipt. If necessary, the check is stamped, although this is not required.

Method number 4. Analysis of archived data

The hardest and longest way. Suppose there was a payment, but the clerk cannot find it, just as the payee cannot find it. Such cases are by no means rare - approximately 0.1-0.2% of the total number of operations. You draw up an application to search for a payment (you can use the Internet reception, but better at a bank branch), the bank conducts an investigation. The payment will be found in the vast majority of cases, but the only inconvenience is the extreme duration of the search. In severe cases, the processing of the request may take a month or more.

Method number 5. Looking for the payee

According to statistics, this is the most unpopular way. If you can, as they say, "run into" a bank, accusing it of a mistake, then, for example, it is useless to "run into" a specialist of the tax inspection or traffic police. Meanwhile, contacting the payee directly is even more profitable. Firstly, if part of the payments is lost due to errors of the operator and the payer himself, then the other part is due to the fault of the recipient. Secondly, you can save time: you can restore the check. And immediately submit it for processing.

Read also: Why and why does the Central Bank revoke licenses?

Disadvantages of methods

There are two major disadvantages to recovering a check on your own. Firstly, both in the online bank and in the terminal, customers are faced with limited data: there is the date of the payment, the amount and the recipient, but the payer is not necessarily indicated, and even more so his personal data. Meanwhile, it is this that can become a refusal to provide a service: they say, prove that it was you, and not your friend, who paid a year ago. Secondly, purely psychologically, a receipt printed on a printer on plain paper is inferior to a receipt made on a receipt tape. Although in both cases the value of the documents is the same. The disadvantage of restoring a check with the help of a bank employee is also obvious: you may be refused, citing any excuse, or you may not be able to find a payment. Still, there are usually much fewer problems with checks recovered from personal visits.

How to minimize the risk of losing a payment receipt

Try to pay for services using a non-cash method: through self-service devices or online banking. In this case, it is easiest to find a payment and print a receipt.
Please check your payment details carefully. Yes, bank tellers can know the details of the payee, especially if this payment is common, but they cannot guarantee the correctness of the details (paradox!). Any bank will tell you: knowing the details is the duty of the payer. The best option is to request details directly at the office of the payee or print them from the website.
Store your receipts. It sounds unpleasant, but still try to keep receipts in one place for at least six months ... At least the most "difficult" and important: payments for utilities, loans, fines, etc.

To confirm the money transfer, a receipt is used, which can be obtained after the payment has been made. However, a person may lose the check or not receive it in their hands during the Internet procedure. Then there is an interest in how to print a check to Sberbank Online if the payment has already been made. In general, it is not difficult to restore the receipt, and you can use different methods for this.

You can save the payment receipt at home if you use the Sberbank Online service. All you need is Internet access. We will consider instructions that will help you print a check through your personal banking account.

Procedure:

Log in to the Sberbank Online website. To do this, you need to use personal data that is issued at the office of a financial institution.
Go to the "Operation history" section. It won't even be difficult to find a payment in Sberbank if there is no receipt.
You can find any payment that the person managed to make. For convenience, you can use the search by date, status and details, because there is no check.
Now you need to select the option you want and open it. At the bottom of the page there will be a button "Print receipt". Recovery is available only for those payments that have the "Executed" status.
After clicking on the button, a document will be generated, which should be printed on the printer. To do this, the device must be connected to your computer or laptop.

Thus, you can get any receipt. However, you need to enter the Online Bank not through a mobile phone, but using a computer.

If necessary, a person can receive a statement through a bank card. This will also allow you to return information that the person managed to pay for any product or service. You can immediately see the extract about the last 10-15 procedures. If a longer period is required, then card reporting should be ordered.

It will arrive in 24 hours by email. You can view a statement for a maximum of the last 5 years. Information about all payment procedures will be displayed there.

You will be able to order a document in your personal account. There you should select the card of interest, then in the window that appears, select "Information on the card". Next, you need to specify the required period and your email address where the report will be sent.

How to save a Sberbank Online check in pdf?

This method is suitable for those people who want to recover a receipt, but do not have a printer. In this case, you can save the document to your computer in PDF format.

Important! The principle of operation is similar to that used for printing via Internet banking. But in this case, after receiving the document, you need to click on the "Change" button.

Now in the settings you need to select the option "Save as PDF" and confirm your actions. It remains to come up with a name for the file and select a location. After that, you can transfer the document to a USB flash drive, and then print it in any convenient place. If a person cannot use a computer, you can take a check from an ATM. To do this, you should follow certain instructions.

Procedure:

Find the nearest terminal from Sberbank.
Insert the card into the appropriate slot, and then enter the password.
Go to "Payments", and after that click on "History of transactions".
In the list that appears, select the option you want, open the "Operations" menu and click on "Print receipt".

Only the previous 10 transactions can be viewed through the ATM. If it is not necessary, then you should already go to an employee of Sberbank. You should inform about your request, and then use your card to enter Internet banking. The bank office will print a receipt and even be able to certify with the Sberbank seal.

As you can understand, it will not be difficult to print a receipt even after the payment has already been made. Of course, it is best to do this right away so that you do not have to look for an operation or go to the bank for a long time. But, in any case, even long-standing procedures can be found and then a check printed. You just need to choose whether to use your printer or go to a special place for a service.

Receipts are not always given appropriate weight after payment has been made. But when the need arises for it as a mandatory proof, the purchaser of services begins to think about how to print a check to Sberbank Online if the payment has already been made. Moreover, such an operation is not always available, it all depends on the status of transfers.

How to get a check when paying online

In order to receive a payment receipt at Sberbank Online, you need to have access to the Internet and your own account in the online resource of a banking institution, if you have forgotten your login information, you just need to contact the customer assistance number. To make a request for a check you need:

log in to the bank's website and go to your personal account;
on the main page of the account, open the section in the "Payment History" and find the copy of interest;
at the same time, any receipt that was posted is available for use, in order to make it easier to search, it is necessary to indicate the date, name or name of the recipient and the corresponding details;
it is required to remember that the receipt of a payment order is possible only if the status "Executed" is present, otherwise not;
if you click on its electronic sample, then there will be a "Print" button at the bottom;
after pressing the button, the option ready for printing will pop up, which can be done if there is a connected printer.

If the form of proof of payment is formed immediately after the deposit of funds, then for this you only need to click on the button at the bottom of the form to print the document. In addition, you can not only print, but also save the receipt in one of the acceptable formats:

PDF;
FAX;
Microsoft XPS Document writer.

If the confirmation of the transfer or auto payment is needed after a while, then in the online resource it is enough to save the data on its implementation in the History. If it is necessary to save a document in a smartphone, the following actions are performed:

after paying for a service or product, click "Save" at the bottom of the payment;
after that, at the same time, the Sberbank gallery will be formed, in which all payment documents marked by the owner will be saved.

Is it possible to restore a receipt for payment in Sberbank

In the institution's banking, you can restore any check, regardless of the time of its generation and the place of settlement - for this, it is enough to go to the "History of payment documents" and connect a printer to the computer. The main thing is that the payment is made. In addition, it is important that a computer is used for printing.

You can also restore an order for transfers with a limitation by contacting a banking institution with an application and providing all the details. At the same time, a personal appeal provides great advantages, since the client will receive an already certified receipt.

Through the online resource, you can request a card statement about the last 10-15 events, which will become proof of payments, it will be sent to your email address within 24 hours. You can also order it in the bank for a longer period of up to 5 years, you can also order it through Personal Area.

How to find a payment in Sberbank Online

So, to find a payment order, you need to use the "History of payment documents" in the online resource, which is located in the side of the menu, you can open it with one click.

Each operation in this section is identified by the date, check number, time of execution and amount, as well as the designation of the recipient. In addition, the section provides the user with opportunities such as:

viewing the required order, for this you only need to click on it;
edit the required form, but only with the "Drafts" status;
in the same way, you can use any from docs section "Draft" to carry out the operation or repeat;
you can revoke the payment at the stage "Executed by the bank", by interrupting the transaction, the client has the right to edit the amount or details and repost it;
you can delete only a draft document or a template; an already prepared and performed operation cannot be applied to deletion.

How to restore a receipt for payment in Sberbank

If the payment document was lost, but at the same time it is up-to-date, you can restore the receipt of payment in Sberbank through several options for obtaining a duplicate of it:

in the archive of transactions, if the transfer was made through an ATM or terminal, to restore it, you need to go to the history of transfers and print the required receipt;
in the archive of operations of the Internet resource, here you can see transfers for a long period;
a reserve check in the bank is most relevant method, but for this you need to contact the operator, which means go to the bank with all the required details;
analysis of archived data through the bank service, for this you need to request a document at the office of the institution, in most cases it is located, but this will take time;
through the payee, an up-to-date method, since you just need to contact the counterparty and ask to make a copy of the receipt.

How to make a payment screen in Sberbank Online

In the case when only a screen is enough to confirm the payment, you need to perform the following actions:

On a tablet or phone, a screenshot is formed in a slightly different way, in order to take it, you need to take into account the phone model:

IPhone or iPad - the upper and lower buttons are clamped at once, and saving takes place in the "Camera Roll";
for Androids, you will have to download a special program or "- and Power" is simultaneously clamped;
for Samsung, the buttons "Back" and "Home" or "Back" and "Block" are simultaneously clamped, the picture will be in ScreenCapture;
on HTC Desire S, the picture will go to the gallery after pressing "Back" and "Home".

How to print a payment receipt at an ATM at Sberbank Online

If for some reason a banking user cannot use the Internet to obtain confirmation of his solvency, he can resort to using an ATM. The actions in this case are as follows:

find the nearest ATM institution and insert the card into the appropriate niche and enter the password;
go to payment forms and click on the information about the actions, in the list that appears, mark the required check and select "Operation", "Print check".

Through a stationary device, you can only print information about the last 10 transactions, if the data is needed for a later period, you should contact a bank employee who will log in to Internet banking, print even an old receipt and certify.

How to get a check from an ATM when paying through Sberbank Online

If you pay for a service or product through Sberbank Online and the whole process went wrong - the transfer did not receive the expected “Completed” status, you can not count on a receipt. This problem can arise for many reasons, for example, a faulty printer or problems in the printing device itself. Then you need to act as in a normal printout through an ATM - go to the device, use the card and perform all the necessary steps to obtain evidence:

mark “Payments and transfers” on the equipment screen;
if the document is generated in online banking, then you must use the section "Payment, templates and auto payments" to search for it;
select the required payment, then sequentially mark Operations - Print a receipt;
after which the user is provided with the necessary paper receipt.

Important! The ATM issues a new receipt with an identifier and password for using the Sberbank service on the Internet, if the login is made for the first time or the login and password are changed, so it is better to keep it away from all eyes.

How to restore a receipt for payment through the Sberbank terminal

To restore the check through the terminal, you need to find the equipment and insert the card into the compartment, then:

in the drop-down list, mark Sberbank Online or Internet service, confirm your desire to use the service by entering your username and password;
in a new window, confirm "Print ID and password", then use it:
enter the corresponding menu with drafts and templates, where the receipt is saved and click on the printout;
after that, the terminal will issue a payment document as proof.

Where to get a check by paying via SMS

Since 2017, thanks to changes in the Tax legislation, customers of retail outlets have begun to issue a check to an email address or SMS via a mobile phone number. This provides the client with the opportunity to view not only the amount and quantities of the purchased goods, but also the seller's data. This virtual document is generated in full compliance with all the rules for payments. The client saves it and, if necessary, can print it out, and he must act in the same way in case of loss of the paper sample. Now the complete restoration of the paper document falls on the shoulders of the client, he is allowed to print a receipt if necessary.

At the same time, the FSN claims that electronic copies are completely identical in strength to paper copies, but if the buyer is only interested in paper format, then he has the right to request it from the seller at the stage of purchase. If you do not take it right away, then you can later print it from the iPhone, by studying the QR code.

How to print a payment receipt from your phone

To select a check from the phone, it should initially be saved in the application, and in the future, if necessary, you need to:

send a payment order by e-mail or connect to a computer;
after that, it can be applied at the time necessary for this;
at the same time, it should be remembered that such a document is legally valid, since it has a bank stamp.

To print a check after making a payment or in its process, you need to apply very little effort, while there are many ways to complete this procedure, as well as several options for how to find a payment in Sberbank if there is no receipt. All this provides an opportunity for a bank client to receive a check, even in the case of providing evidence of payments made in the past.