Constantly writing a resume, I always recommend everyone to write achievements in their resume. This makes the resume stronger and more impressive, the applicant looks more respectable and you want to talk to him.

What achievements will give you on your resume

• Achievements will show you as a successful and productive person. You don't just work and fulfill your responsibilities, you lead the company to prosperity. You do it! Not your boss, but you!
• Professional achievements on a resume play into employers' egos. They also want you to increase their profits, reduce costs, speed up some processes, simplify, secure, invent, etc. Owners want these achievements and that's why they need you.
• Your successes show your responsibility and determination. I don’t like it when people list their personal qualities in their resumes as responsibility, determination, commitment... Such a list doesn’t say or prove anything, but your achievements do. These are indisputable facts that confirm that you are achieving your goals.
• Your accomplishments on your resume hint at your career and growth. They emphasize that you value and love your job and want to succeed in it, grow, and achieve more. This, in turn, is a subtle hint at a high salary and a serious position.

How to write achievements on a resume

Now let's figure it out How indicate your successes. I recommend following three rules.

1. Specifics

Personal achievements in the resume need to be formulated specifically - increased by 17%, accelerated by 6 seconds, trained 3 managers, wrote 74 articles, passed 4 audits, drew 23 advertising posters, etc. It doesn’t matter what units you measure, as long as your result is expressed in numbers.

If the result is difficult to measure, write without numbers and try to describe the essence.

If a person worked as a manager and ran advertising campaigns, then you can indicate participation in projects. For example, for six months I ran a vkontakte advertising campaign for the Fashionista magazine.

2. Linking achievements to the place of work

Usually the employer is interested in the last 2-3 jobs, so it is better to describe your successes specifically for them. Each place has its own list of achieved goals.

3. Compliance with the desired position

Very often in consulting, I come across the fact that people indicate achievements that are not suitable for future work. Many people confuse the level of manager and subordinate. For example, they are looking for a job as a chief accountant, but successes are written at the level of a junior economist. Or a person wants to get a job as a programmer, but before that he worked in his own business and describes his achievements at the highest management level.

So, what achievements should you include on your resume? If you are looking for a management job, make sure that your level of success is at a management level. If you are looking for a job as a line specialist, meet this level.

It doesn't matter what you did before, what matters is what you want to become now. Make your resume for your future job, rather than describe what you have now.

Examples of achievements in a resume

I want you to see not just examples of achievements on your resume, but also standard errors, so I made a sign in the style of “right - wrong.”

Blurred	Strongly
Trained new sales employees (this phrase is not an achievement, but a responsibility)	Trained three new sales employees
Implemented a number of changes that simplified document flow (what changes? how did they simplify it?)	I simplified the document flow: each forwarding driver received a scanner to automatically record invoices in the system; together with the programmers, I came up with a system for automatically creating transport documents - now the logistician simply checks the box and everything is done by itself).
Built a department from scratch	Built a department from scratch (hired and trained 7 people, wrote down instructions and regulations, developed a system of motivation and salaries).

Think about how to describe achievements in your resume in a way that is tasty - look for good wording. This determines whether they will invite you for an interview.

Here are a few more examples of successes and achievements from real resumes:

• Organized the transition from GAAP standards to IFRS standards.
• Organized the merger of two CASCO/OSAGO databases into one database of a single format.
• Made the transition from 1C 7.7. on 8.2.
• Successfully passed 4 tax audits.
• I discovered a direct loss - selling products at prices below cost.
• Licensed 18 fuel filling stations.
• Took first place in terms of clothing models produced and sold in a year.
• Increased the base of regular English-speaking clients by 70%.

If the details of your work are a trade secret

If you are prohibited from sharing details of your work, metrics and numbers, then stay on the edge of what is possible. Anyway, tell us about your achievements - a little vague, without names, but tell us.

If you feel like there are no achievements

It seems to you. Everyone has successes and to find them you just need to start looking for them. Perhaps you will not have super achievements and feats, but will end up with a modest list. Well, so what!? Everyone's success is different.

I want to make a reservation right away, there are a number of positions where achievements do not matter - cleaner, loader, handyman, cashier, fast food restaurant worker, driver, etc. If your job is listed as unskilled labor, do not write achievements. They will be superfluous there.

A resume is a short document that describes you and your professional skills.

When drawing up such an important document, be sure to write only the truth. Don't put yourself on a pedestal. It should be competent, clear and concise. Take care of your appearance, stick to the official style.

The volume of text is 1-2 sheets, no more. Print in an easy-to-read font, highlight important points and be sure to attach a photo. As for the photo, it should look something like a passport. Choose a suitable photo, with a suitable form of clothing, not necessarily full-length (unless it is mandatory for the employer), the background of the photo is preferably neutral. Without unnecessary pathos, you get a job, always remember this.

What information should be included in your resume?

The resume should be structured and there is a rough draft plan. Below is an example, try to stick to it.

1. Personal data;
2. Education;
3. Experience;
4. Labor skills;
5. Achievements;
6. PC proficiency;
7. Personal qualities;
8. Additional Information/

Let's look at each point in detail.

1. Personal data - what should be in this section?

• Full name - write full last name, first name, patronymic.
• Date of birth - indicate the date, month and year of birth in full (write in numbers).
• Residence address - it is better to indicate the city and area of ​​residence, for personal purposes. confidentiality since you place it on the Internet portal.
• Phone number - write your mobile number to quickly contact you.
• Email - if you send out your resume yourself, a response will be sent to you by email.
• Marital status - married/married, single/unmarried, if there are children and what year of birth (optional, but desirable).

Example:

Ivanova Ivanna Ivanovna

Purpose of the resume: applicant for the position of HR inspector

photo Date of birth: November 19, 1977

Residence address: Rostov-on-Don, st. Lenina, 5, apt. 37.

Phone number: +7834764368

2. Education- In this paragraph, indicate what education you have. If there are several, please list them in order. The date of admission, date of graduation, name of the educational institution, faculty, specialty and qualification obtained are required.

Example:

2007–2009 Donetsk National Technical University

Faculty: retraining

Specialty: economist

Qualification: specialist

1995–2000 Donetsk National University

Faculty:

Specialty: psychologist

Qualification: specialist

3–4 Work experience, work skills - you should briefly summarize your work history.

• Date of admission and date of dismissal from your position (the article under which your employment contract was terminated);
• Name of the enterprise, company;
• Position held;
• Transfers, appointments, promotions (very important, you can track career growth).

After you have indicated the position, briefly describe the job responsibilities.

Many people recommend not writing job descriptions if you are applying for a position. But it’s better to write that in each company the operating principle is the same, but the job responsibilities are different. The employer must initially see what you did. For a better perception of your resume, combine work experience and work skills into one paragraph.

Example:

01.04.2005–01.08.2012

(7 years, 4 months) Phoenix LLC

Reason for dismissal: Article 38 of the Labor Code of Ukraine - personal desire.

Head of HR Department:

Conducting personnel records (hiring, dismissal, transfer, vacation, drawing up staffing);

Maintaining T2 cards.

5. Achievements - this section is very important. If the previous part of the resume is template, you should try harder here. Reflect all the achievements that you achieved in your previous job. The employer wants to see the result of your work. Describe specific data and preferably support it with numbers.

Just remember that the information contains trade secrets of your previous place of work. If you share such information, please do not provide exact details. And more specifics. Do not write: provision, promotion, implementation - this suggests that you were just about to do this and you were fired.

And if you write: provided, promoted, implemented and at the same time confirm in percentage terms, then they will be more interested in your personality. Your results are obvious. Therefore, you can be described as a productive and goal-oriented person.

It is better to give an example of achievements from your last place of work or previous one, but do not write ten years ago.

It is important to write down the achievements you have achieved in your profession. Do not write the success of the chief accountant if you worked as an economist. There are times when you want to change your occupation, then you need to bring your victories as close as possible to your new career growth goals.

There are professions where there are no outstanding services to the enterprise. The employee performs monotonous, monotonous work every day, then establish yourself as a reliable and responsible performer.

If you just graduated from a higher educational institution, and naturally, you have no achievements, then do not apply for a well-paid job. Many young professionals think that they “can do everything” after graduating from university.

Don't grab the stars from the sky, your achievement is the desire to learn and improve your level of knowledge.

1. Increased product sales volumes by 15%;
2. Increased marginal profit by 15%;
3. Attracted potential clients and achieved a positive attitude towards our company. Has proven the status of a reliable partner. Sales area: Trained and shared experience with successful sales techniques;
4. Developed an effective sales plan, due to which sales increased by 24%.

Administrative position:

1. Worked her way up from secretary to regional director;
2. Developed a comprehensive development plan for the branch;
3. She organized the branch from scratch and brought it to a decent level of profit.

Technical specialties:

1. Ensured information security;
2. Organized the work of the department;
3. Developed regulatory documents on information technology.

6. Computer skills. Do not write in this section - experienced user. Today, almost everyone has PC skills. Again you have to be specific. Describe what programs, office applications, systems you work with. It is imperative that you are an experienced Internet user; now they very often work through email, work on social networks, and so on.

Example:

Experienced user: MS Office (Word, Excel, Power Point, Access, Outlook), skills in working with the Internet (Internet Explorer, Opera, Mozilla Firefox) and email (Outlook Express), graphic editors (Photoshop, CorelDRAW), professional programs: CRM, BSCS, SAP, 1C:Enterprise 7 and 8. Knowledge of Windows and Linux operating systems.

7. Personal qualities. Whatever you write here, all the qualities are good. Particularly valued are: responsibility, punctuality, non-conflict, communication skills, diligence, accuracy. Any set of such qualities characterizes you on the positive side.

But no matter what you write when you come to the interview, the HR manager will determine your qualities at first glance. And sometimes they will make a discovery for you. Therefore, when compiling personal qualities, take into account the opinions of others and each profession has its own qualities.

Example:

Assistant manager: Accuracy, attentiveness, pleasant appearance, sociability, competent speech. Operator: Competent speech, resistance to stress, punctuality, responsibility.

Sales consultant: Friendliness, sociability, desire to earn money, high stress resistance.

8. Additional information. Here you can write information that will focus on your professional activities. Do not list personal qualities, professional skills, all this is stated above. You can mention language skills, driver's license.

As for hobbies, at the moment this is a very controversial issue. Some people believe that hobbies do not affect professional qualities. Let's look at this issue.

If you are a very young specialist, then the “Hobby” column will save your resume. Do not write in general phrases, show your individuality. Therefore, write hobbies that are related to professional education.

To make your resume stand out from others, write hobbies that highlight character, drive, and perseverance. Bottom line, you should write a hobby, but with extreme caution.

Example:

Additional Information:

Knowledge of foreign languages: English, Russian, Ukrainian fluently, Spanish, German with a dictionary. Driver's license: Category B, driving experience 10 years.

Hobbies: bead embroidery, chess, sports.

Let's look at the hobby example above:

• Bead embroidery is a very painstaking and meticulous work, which means that the work will be approached seriously and carefully;
• Chess - strategic thinking;
• Sport - sporty healthy employee.

A resume is an art. Therefore, we hope that our writing instructions will help you achieve a successful job search.

It is no secret that some candidates are hampered by tightness and excessive modesty in telling stories about themselves, while others - real virtuosos of self-presentation - can create an enchanting impression of themselves, however, not always supported by real deeds.

So how can you most competently answer one of the favorite questions of HR managers: “Please tell us about your achievements?”

The main thing is facts
Remember, when asking such a question, the personnel officer is not expecting lengthy stories from you about your life and the difficult choice of profession. First of all, he wants to hear about the specific results of your work, which had a positive impact on the company’s performance in general and on your professional path in particular.

If your job is to attract customers, tell us how many new organizations or people began using your company's products or services after you began working there. If you are a public relations specialist, share the number of PR events, publications, etc. you have organized.

When preparing for an interview, stock up on clearly formulated information (this can be an oral or written story, a selection of numbers or tables with graphs) reflecting your successes at your previous job.

It's not just the experienced who win
But what about those who are looking for work for the first time - students or university graduates? You should not think that such candidates have nothing to say: lack of work experience (or little experience) does not at all mean a lack of achievements in the chosen profession.

So, if you are a young specialist, at the interview you can talk about successful student projects, victories in competitions, etc. Having such experience will convince the employer of your dedication, initiative and intelligence.

The main condition is that these achievements must be relevant to the vacancy for which you are applying.

A little about personal
However, sometimes it is useful to tell the recruiter about accomplishments that at first glance are not related to the desired position. We are talking about personal achievements that reveal the qualities of your personality that are important for your chosen job.

For example, a story about how you conquer mountain peaks in your free time will tell the employer about your determination and courage. The fact that you head a regional chess club indicates that you have not only logical thinking, but also organizational and communication skills.

But when talking about such victories, be careful: your personal achievements or hobbies (for example, you are a master at making stuffed animals or a winner of an indecent joke competition) may close the doors to your chosen company, since the HR specialist will decide that , despite the brightness of your achievements, you will not be able to work for them.

With faith in yourself
Before you go for an interview, carefully read the requirements for the vacancy you are interested in and think about how best to present your achievements at the interview, which ones to mention and which ones to leave “until better times.” Speak clearly, do not hesitate, but avoid bragging - the employer does not want a poseur, but a specialist who understands what he does. Your confidence will certainly work - others will believe a person who does not doubt the importance of his own victories.

The “Results and Achievements” section of the resume, more than any other section, contributes to achieving the main goal - receiving an invitation to an interview.

Your professional results and achievements are your advantages over other candidates.

Moreover, this information increases the level of trust in you as a specialist and professional in your field who can be entrusted with a responsible task! This is especially important if you are applying for a leadership position.

Employers select candidates who can demonstrate that they are capable of achieving results and making a valuable contribution to the organization. They strive to deal only with bright professionals!

This is why it is so important to focus on describing the results and achievements in past jobs. Today, bare facts are not enough for employers. Therefore section "Results and achievements" should be on the resume of every specialist, and even those whose experience is quite limited!

We are not talking about any outstanding results. Achievement refers to any positive results that have been achieved through ability to achieve goals, initiative, or other special skills and knowledge.

How to make a list of your professional achievements?

When compiling a list of their own professional achievements, first-time candidates often find themselves stumped. At first it may seem that there are none. However, professional career consultants explain: achievements can be found in the experience of almost any candidate.

To make it easier for you to list your own accomplishments, try to answer all of the questions below.

• Are there any good reviews about my work?
• What can I do better than anyone else?
• In what situations do I take initiative?
• Have I received thank you reviews or letters from clients or colleagues?
• Was it the case that I was trusted to carry out important assignments? How often did this happen? What were the results?
• Do I have any awards, promotions, titles (for example, employee of the month)?
• Have I been involved in any significant project (such as a new product launch)? What was my contribution?
• Have I ever completed a major project on time and on budget?
• Was it the case that, on my initiative, business processes were changed with a subsequent increase in efficiency?
• Did the company save time or money because of me?
• What are the 10 most important achievements in my life, and what skills helped me achieve these results?
• Do I have time to do all the things planned for the working day?
• Am I often able to complete tasks in less time than planned?

As a result, you should have a fairly long list of your strengths, as well as the results you achieved thanks to your most developed competencies. Now select the results and achievements that best fit the profile of the job for which you are writing a resume.

And if you still haven’t written the answers to the proposed questions, then it is strongly recommended that you take the time to do so right now!

Firstly, you will prepare information for your resume. Secondly, questions like: “What are your 5 strengths?” “Why should we hire you?”, and "Tell us about your achievements"- this is a classic interview.

In one form or another, these questions will definitely be asked during the interview, and you will have to give a reasoned answer to them, if, of course, you want to receive a job offer... Therefore, the answers to the above questions will provide you with invaluable help when describing professional results in your resume , and during the interview.

The secret formula “PROBLEM + ACTION = RESULT”!

After you have compiled a list of your achievements and strong professional qualities, you need to correctly describe them in the “Achievements and Results” section. This is where a very effective self-presentation technique comes to the rescue, called.

When describing your achievements, you need to briefly explain how it all started (problem or task), what actions you took to solve the problem, and what the result was. At the same time, it is important to make it clear to the employer what your role was in achieving the result.

Here are some examples of achievements that are described using the formula “Problem-Action-Result”:

“A new program for professional and career development of employees has been developed, resulting in an increase in non-material motivation of staff and a decrease in staff turnover by 11%” (personnel Management)

“Daily processing of more than 85 requests to the technical support service with a successful resolution of 95% of problems encountered by clients” (technical support specialist)

"Won two awards last year for excellent customer service" (service worker)

“I helped the loan processing manager make phone calls to potential clients. As a result, the volume of loans issued increased by 17%. (assistant credit manager)

“A new production process management system has been developed and implemented, increasing production volumes by 20% and reducing costs by 8% (savings of more than 4 million rubles monthly)” (production technologist)

“I have developed an effective methodology for finding and attracting new clients. Trained sales representatives in effective sales techniques. As a result, the volume of concluded transactions increased by 16%, sales volume by 21%" (Head of Sales Department)

As you may have noticed, in almost every example there is a result that can be objectively measured, quantified. When results are described in this way, they inspire more confidence in the recruiter than unsubstantiated claims.

Therefore, it is important to avoid a common mistake. Achievements should not be described simply as statements of fact, such as this: “Increased such and such company indicator by 30%”. What a fantastic number is this? 30% ? Where did she come from?

To ensure that this formulation arouses greater interest and confidence in your candidacy, never forget about the formula “Problem-Action-Result”. In the example given, the first two components of this formula are missing.

Let's consider the option of working with a production technologist. This implies problem- inefficiency of technology. process. Eat action- development of a new production management system. And there is result- an increase in volumes by 20%, as well as costs reduced by 8% - saving money, and in fact - increasing profitability.

Results and achievements are described for each place of work separately - immediately after the description of responsibilities.

Finally, I would like to touch on another very important point for employment. This is the candidate's motivation to do this or that job. The professional achievements and results section helps to competently demonstrate to the company’s recruiter your motivation, and most importantly interest in my profession. Such candidates always have much more advantages over all other applicants and are more likely to receive invitations for interviews.

In recent years, the standards for writing a resume have changed: if previously it was a description of the duties and responsibilities of a person in a certain position, now the emphasis is on what successes and results the person holding this position has achieved. Employers select candidates based on the characteristics that make the candidate stand out from others and the benefits that the candidate can bring to the new employer or company. In other words, successes and achievements result oriented your activities and indicate that the candidate is able to evaluate his or her contribution as a whole.

The purpose of completing this document is to help you (and by extension us) highlight and highlight your specific successes and accomplishments in every position you have ever held.

In other words, Successes and Achievements measure the distance between a goal or task (what you have to do) and the end result (what you have done). A person can complete a task, exceed a task, or come close to solving a task.

Anatomy of Success/Achievement

1. Definition/description of the task/goal/your responsibilities.
2. Describe the result obtained when solving the problem:
   1. A) Did you manage to exceed the target? How exactly: (by time, budget, etc.)
   2. B) Were you able to complete the task? How exactly: (by time, budget, etc.)

If possible, try to provide specific facts that confirm your Successes and achievements, for example:

“Nikolai Ivanov installed and adapted the software... on... 80 personal computers. According to the first budget estimates, this led to savings of nine man-months and 80 thousand hryvnia.”

Below are examples of resumes in which the candidates' successes and achievements are properly described.

EXAMPLE 1

Part 1(Describe the task/goal/your responsibilities)

“When developing the system... I was entrusted with the responsibility of ensuring the functioning of the three main modules by a strictly defined deadline - January 2010, that is, within three months.”

Part 2(Describe the result)

“I was the manager of this project, and my team of 6 people completed the task on time. The modules have been working smoothly from day one. No major changes had to be made, and users sent our company a letter of thanks for a job well done.”

EXAMPLE 2

“I removed our company's product, completely redesigned it, and then installed it again at the user's site. This has fundamentally changed the customer’s attitude towards the product, and he now recommends our product to other customers.”

“I analyzed the problems that clients had and required technical support from our company. I have identified the root causes of these problems and created working groups to address these causes. This made it possible to increase staff productivity by 100%, since each employee now served not 15 points, as before, but 30”.

“I ensured that the number of users grew: when I started there were 30, now the number has grown to 700 and continues to grow.”

Above are examples of successes and achievements taken from the resumes of candidates we have. When describing your Successes and achievements, think about how your actions influenced the task and what results were obtained, always keeping in mind the benefit that the employer wants to receive from you.

List those results of your work that you yourself consider to be your highest achievements:

• Implemented systems implementation on time and on budget.
• Conducted analytical work and designed a device that is used in the system, which is now in production, on time and on budget.
• With a limited time and budget, I wrote all the software specifications for the control and inventory system.

SAMPLE SUCCESS AND ACHIEVEMENT FORM

Instructions for completing the form:

1. Based on your resume, consider what results you have achieved in each position you have held that you consider a success or achievement.

2. Write a description of your Successes and achievements, looking at 2 pages for inspiration. entitled “Professional Characteristics of an Information Technology Specialist” and “Key Words.”

Start each phrase with the words “improved”, “modified”, “designed”, “reduced”, “eliminated”, etc.

Describe the results of your activities like this. so that it is absolutely clear in which position you achieved certain results.

3. After filling out the form, please return it to the reception. The consultant will be informed that you are ready for the interview.

4. Your successes and achievements will be included in your resume and will be used to find potential employers to apply your knowledge and skills.

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PROFESSIONAL CHARACTERISTICS OF AN INFORMATION TECHNOLOGY SPECIALIST

Below are the key areas on which employers evaluate information technology professionals:

• Deadlines.
• Budget execution.
• Difficulties.
• Inspection/control strategies.
• Documentation writing skills.
• Compliance with standards.
• Analytical potential.
• Knowledge of structural methodologies.
• Understanding consumer needs.
• Learning ability.
• Compliance with code conditions.
• Specific knowledge.
• Introduction of systems into production.
• Breakthroughs.
• Training.
• Problem solving.

LIST OF WORDS TO DESCRIBE SUCCESS AND ACHIEVEMENTS

Below is a list of some words that will help you describe your successes and accomplishments in each position. Your successes and achievements can then be added to your resume.